Envy Nail & Spa

+1 252-631-8819

5178 Hwy 70 W Ste F, Morehead City, NC 28557 United States of America

Open Today: -

Quick Facts About Envy Nail & Spa

Envy Nail & Spa place has received a mix of positive and negative comments, each highlighting different strengths and weaknesses of the salon.

One strength that stands out in the comments is the quality of the gel polish and the attention to detail. Lady Jade is praised for her ability to get close to the cuticles with gel polish, leaving minimal space between the polish and the cuticle. This attention to detail is appreciated by customers who have had experiences at other salons where there was too much space left, giving the appearance of nails that were done a week ago. Additionally, the gel polish has been reported to last the full two weeks, which is a sign of quality and longevity.

Another strength mentioned in the comments is the pricing and the overall value. Envy Nail & Spa place is described as having the best prices and best quality in Carteret County. This combination of affordability and quality is highly valued by customers, making it a compelling reason for them to continue coming back to the salon.

Customer service is also highlighted as a strength of Envy Nail & Spa place. Lady Jade is said to go above and beyond in terms of customer service, providing a serene and relaxing experience for customers. This level of service is greatly appreciated and contributes to the positive experiences of customers.

However, there are also several weaknesses that are mentioned in the comments. One recurring issue is the communication barrier due to Lady Jade's broken English. Some customers have found it difficult to effectively communicate their desires and have experienced misunderstandings as a result. This can lead to frustration and dissatisfaction with the final results.

Another weakness mentioned is the lack of attention to detail and perfectionism. While Lady Jade is praised for her quickness and ability to complete the job in a timely manner, there are instances where she falls short in terms of perfectionism. In some cases, customers have received crooked tips or misshapen nails, which they were not satisfied with. This lack of attention to detail can be frustrating for customers who are seeking a precise and polished look.

There are also reports of rough treatment and discomfort during the nail service. Some customers have experienced burning from the drill and excessive filing, leading to pain and discomfort. This rough treatment, combined with instances of poor communication and imperfect results, can leave customers feeling dissatisfied and frustrated with their experience.

Additionally, there are complaints about the salon's responsiveness to customer issues. One customer mentions that despite multiple phone calls, the salon was not willing to fix an issue with chipping and lifting nails. This lack of responsiveness and willingness to address customer concerns can further contribute to a negative experience.

In conclusion, Envy Nail & Spa place has strengths in the quality of gel polish, attention to detail in some cases, affordable pricing, and customer service. However, there are weaknesses in terms of communication barriers, lack of attention to detail and perfectionism, rough treatment, and inadequate responsiveness to customer concerns. These weaknesses can significantly impact the overall customer experience and satisfaction with the salon.

Best TL Reviews

I’ve been coming to lady Jade here for a couple of years now. Why do I continue because she quick and she does a good job. She gets close to the cuticles with gel polish. I’ve been to a lot of salons, from New Bern to Morehead, I hate when they leave to much space between the polish and cuticle, looking like you had your nails done a week ago. Lady Jade doesn’t do that and the gel polish last the full 2 weeks! I think a lot of people misinterpret her broken English for an attitude. I’m a simple customer, but when I want something done a little dramatic, I show pictures and tell her exactly what I want. Yes, she not a perfectionist all the time but she still does a good job in a timely manner. She is the only one working there, so book an appointment!

The BEST NAIL SALON IN CARTERET COUNTY hands down!!! This is The most serene place to go and relax while getting any of you sassy & stylish needs met! Best prices and the Best Quality. Jade’s customer service is above and beyond!! Thank you ✨

I came in on 10/10/2022, it was completely empty in the salon. I came in to get a set redo from another salon so i had to soak off the nails. The beginning was pleasant, some small talk here and there. After the the tips placed I told her that the edge of one of my nails was crooked I asked her to fix it she got an attitude and tried telling me that’s how my nail was even though it was the tip was crooked not the nail. I asked for a french tip with a solid base color rather then the opaque pink they would usually use and the lady said “no this will look more natural” when she started filing the acrylic she was burning my nails from filing so hard and filing too much. My thumb nail was still crooked at the end so i asked her to file the tip to make it not crooked and she tried arguing with me saying that’s how my nail was. I ended up giving up on french tip and just went with a solid color. I left with very thick and bowed nails that hurt that I ended up filing down myself.

I have never done a review of any business but today's experience was so bad that I felt I had to do so. I was the only client and Jade was the only person working. She burnt me several times with the drill and the nail file, when I pulled away instead of seeing if I was okay or saying "I am am sorry." She became obviously frustrated. She was ROUGH and hurt me several times. I am not a sensitive, prissy type of person and have been told that I have a high pain tolerance by doctors. To top things off, she shaved my nails down to a nub! I no longer have any tips or length. Do yourself a favor and go somewhere else. Owner was not nice and did an awful job!

Me and my sister went there and spent 120 for our nails. Not even 24 hours later color which was gel started chipping and nails are lifting. Now despite all of our phone calls no one is willing to fix the issue.

by far the best nail salon I’ve been to! always friendly and professional. will be continuing to go here, they always do a fantastic job on my nails!

Pictured is the designed that I wanted versus what I got. I spent right under 2 hours in the salon. They are way to thick and misshapen. They weren’t filled all the way down so they look like they’ve been grown out for weeks mind you this is a fresh set. Do not recommend. I will be getting my money back. This made my anxiety worse from this experience.

Tried this place tonight and absolutely LOVED IT! There location is so clean and therapeutic. Both myself and daughter got our nails done. I got a ombré fullset, and let me just tell you ladies this place is THE PLACE to go to. My daughter got fullset with some more youthful nail design. Super complicated to do but they did an amazing job at it! These nail technicians are artist, talented and very professional! My daughter also got her brows waxed. And we love how they look now. The girl touched them up perfectly. This will be the only nail salon I go to from now on. There the best!