Quick Facts About Crystal Nails Spa
Crystal Nails Spa has received both positive and negative feedback from customers. Here is an analysis of the strengths and weaknesses of the spa based on the comments provided.
Strengths:
1. Quick and painless service: One customer mentioned that the staff worked quickly and didn't hurt their fingers during the nail service. This indicates that the technicians are skilled and efficient in their work.
2. Patient and accommodating: The staff at Crystal Nails Spa showed patience and understanding towards an indecisive customer, allowing her time to choose a design without pressuring her. Additionally, they fixed a nail for another customer free of charge, displaying good customer service and care.
3. Fair pricing: The pricing at Crystal Nails Spa is described as super fair by a customer. This suggests that the spa offers competitive prices, making their services accessible to a wide range of customers.
4. Clean and consistent service: The customer mentioned that the service at Crystal Nails Spa is clean and consistent. This indicates that the spa maintains high hygiene standards, which is crucial in a beauty establishment, and provides a consistent level of service to customers.
5. Friendly and skilled staff: Several customers praised the friendliness and skills of the staff at Crystal Nails Spa. They appreciated their professionalism, care, and expertise in delivering nail services. Having a friendly and skilled staff contributes to a positive customer experience.
6. Great for creative designs: One customer mentioned that Crystal Nails Spa is great at replicating fun and creative designs. This suggests that the spa has talented technicians who can bring customer's design ideas to life.
Weaknesses:
1. Overbooked or lack of time management: One customer expressed dissatisfaction with the time management at the spa. They felt that the spa didn't allocate enough time for all three of their appointments, causing an inconvenience. This suggests that the spa may struggle with handling multiple customers simultaneously or may need to improve their appointment scheduling.
2. Quality and durability issues: One customer mentioned that their gel manicure did not meet their expectations. They experienced issues like uneven filing, color discrepancy, nail polish residue, and poor durability. This indicates that there may be inconsistencies in the quality of services provided by Crystal Nails Spa, leading to unsatisfied customers.
3. Breakage issues: Another customer mentioned experiencing nail breakage shortly after their service. This suggests that there may be a need for improvement in the application and durability of the nail extensions or enhancements offered by the spa.
In conclusion, Crystal Nails Spa has strengths such as quick and painless service, patient and accommodating staff, fair pricing, clean and consistent service, friendly and skilled staff, and expertise in creative designs. However, there are weaknesses related to overbooking or lack of time management, quality and durability issues in some services, and breakage problems. These weaknesses can impact the overall customer experience and satisfaction.
Best TL Reviews
My mom and sister recently moved to the area and we wanted to get all of our nails done for my sister's birthday- the photo of the pink ones is what I got done. They worked quickly and didn't hurt my fingers at ALL!! They were so sweet and patient while my indecisive sister was trying to decide on her design, they even showed her several different pink pigments for her to decide. They weren't overbearing and trying to persuade her towards different things either which is VERY nice for us with anxiety! They even fixed my mom's one nail no charge!! The pricing is super fair and the service is clean and consistent! (They even laughed with me about my first acrylic nail fail ????) overall I love this place and 100% will go again!!
I got this manicure 6 days ago. Me, my daughter and granddaughter all had appointments. We felt like we were taking up too much of their time as we were made to wait while they took care of other customers. They did offer to fix this for free but I have no time to do it before the event that I got it for. I spent almost 300 dollars with the tip. I think they are probably great with one person but I don’t think they left enough time for all three of us.
I usually don't do reviews but the professionalism, the care level i had too! I felt so appreciated. As well i got what i wanted and it came out beautiful! Thank you Kim! & for the amazing woman that did my pedicure it was AMAZINGGGGGG such a great experience!!!
This was my first time here and my first time with acrylic nails. Everyone was so kind and I can’t tell you enough how wonderful Kim is!!! She did such an amazing job on my nails and helped me find a design I love!!! Definitely excited for my next trip in!!!!
They do a great job. My 10 yr old daughter finds all sorts of fun designs online and brings in a pic and they always are great to replicate it. We love coming here for our mother daughter dates!
The employees here are super friendly and very good at what they do! They offer mimosas when you book a mani/pedi with them and very easy to ask them for opinions regarding skin tones and nail shades. I got powder acrylics with a partial extension when I went last for my wedding and my nails looked amazing! They were beautiful. I went on my honeymoon the next day and after one week, one of my nail tips broke off. It was a little upsetting, but the others held up really well! This is still a place I would go back to get my nails done again!
Kim is amazing!! She makes Pintrest dreams reality. My biggest issue is poor shaping and she does such an amazing job I don’t even pick at my nails anymore. I trust her image and process. 10/10 would recommend.
I went in to get a gel manicure. 1) they had an issue with my previous gel manicure stating it was a fake nail... it was not 2) did not file it straight or smoothed out my nails 3) picked out a dark color expecting it to be dark in my nails and it weren’t (see picture for reference) 4) there is still nail polish all over my fingers 5) they kept saying how beautiful it is and it clearly isn’t.
I paid $30 for this. Not going back.
Place Pictures
Crystal Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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