Quick Facts About Diamond Nails
Diamond Nails Place is a nail salon with a mix of positive and negative feedback from customers. In order to assess its strengths and weaknesses, let's examine the comments provided.
One of the strengths highlighted by a customer is the speed of service. They mentioned that despite not getting the exact nail shape they desired, the technician was quick. Efficiency and time management are important factors in the beauty industry, as customers appreciate prompt service.
Another strength mentioned by a satisfied customer is the overall friendliness of the staff. They had a positive experience and recommended the place. Having friendly and welcoming staff is crucial in the service industry, as it creates a comfortable and enjoyable atmosphere for customers.
It is also worth noting that Diamond Nails Place has taken precautions to ensure the safety of its customers during the current pandemic. A customer complimented the salon for sanitizing the area, having the employees wear masks, and using plexiglass shields. This shows that the salon is proactive in implementing measures to prioritize the health and well-being of their customers and staff.
On the other hand, there are several weaknesses mentioned by dissatisfied customers. One recurring issue is the lack of communication between the salon staff and customers. One customer mentioned that the technician did not ask specific questions about nail length and shape, resulting in dissatisfaction. Another customer complained about the language barrier, which hindered effective communication and understanding between the technician and the customer. It is important for a salon to have staff members who can effectively communicate with customers to ensure their needs and preferences are met.
Furthermore, some customers expressed dissatisfaction with the quality of the service provided. One customer mentioned that their nails looked like "lee press ons" and that the technician did not file their nails after applying gel. Another customer mentioned receiving a different nail shape than what they requested. These incidents indicate a lack of attention to detail and precision in the services provided, which could be a weakness of the salon.
There are also mentions of unprofessional behavior by the salon staff. One customer complained about the manager being on the phone outside, which gives the impression that they were not focused on running the salon. Another customer mentioned that the technician laughed when they expressed dissatisfaction with their nails, which is an unprofessional response. Maintaining professionalism is vital in creating a positive and respectful environment for customers.
In addition, there were complaints about rough treatment during certain services. One customer mentioned that the person who performed their facial waxing was rough, which can be uncomfortable and potentially painful for the customer. Another customer complained about the roughness of the pedicure. It is important for staff to practice gentle and attentive techniques during treatments to ensure customer comfort and satisfaction.
Lastly, one customer described the establishment as "ghetto," which implies a negative perception of the salon. This comment suggests that there may be concerns regarding the overall atmosphere and possibly the cleanliness or organization of the salon.
In conclusion, Diamond Nails Place has several strengths, including efficient service, friendly staff, and safety precautions. However, there are weaknesses related to communication issues, lack of attention to detail, unprofessional behavior, rough treatment during services, and potential concerns with the overall salon atmosphere. It is important for the salon to address these weaknesses in order to improve customer satisfaction and retain business.
Best TL Reviews
I got my nails done 3 hours ago but their to short for my liking. The man asked me if I wanted them short, I said yes. But he should have been more specific. I thought he was going to ask me when to go up or down. And he didn’t shape them quite right. I wanted coffin but got square-almond. But he was still quick.
I traveled from Biloxi Ms to get my nails done. The lady that did my nails took over 45 minutes and my nails look like they are lee press ons. She didn't file my nails after putting the gel on. I wasted thirty dollars and I do not recommend anyone to go there. She couldn't even speak English. The manager was outside on his phone. Very unprofessional!!r
Love having my nails done here! All staff are great!
It was pleasant the guy that did my nails didn't speak English very well there was a translator that let him know what I wanted and how I wanted it he was quick and did a very good job I'll probably go back and ask for him specifically ???? overall it was very friendly and pleasant experience I highly recommend ???? these pics weren't fresh but I went about a week or so ago
Diamond Nails always takes really good care of me! I was hesitant to go with the current pandemic and health problems, but everything was sanitized, workers wearing masks, and plexiglas shields between customers and employees. Give them your business!
I hate it ! My first and last time coming here ! I paid $65 for long coffin nails got short fat square told him I didn’t like he laughed but I won’t be coming back there any more ha and I dont recommend this nail shop either !!
My husband is diabetic and has to have his feet done every so often. The woman who helped him was very kind. She did a job that we both felt went above and beyond what we expected. We were both very impressed.
They started off nice. But very unprofessional. My daughter didn't like her pedi and the older lady stated that she was been picky. Well if I have to pay for it I want done right. And she was so ruff when she did my facial wax. But God bless the two of y'all. I want come back to that ghetto establishement again.
Place Pictures
Diamond Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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