Dream Nails

+1 410-536-1901

3907 Hollins Ferry Rd, Halethorpe, MD 21227 United States of America

Open Today: -

Quick Facts About Dream Nails

Dream Nails Place is a nail salon that has received mixed reviews from customers. While some praise the salon for their quality service and affordable prices, others have expressed disappointment with the rushed service, lack of cleanliness, and subpar nail work. In order to provide a comprehensive analysis of the salon, we will examine the strengths and weaknesses based on the comments provided.

One of the strengths of Dream Nails Place is the positive feedback regarding specific nail technicians. Mi Mi and Lena have been mentioned as providing great service and producing excellent results. Customers have expressed satisfaction with their nails and toes, indicating that these technicians have a skillful and professional approach to their work. This is an important strength for the salon, as satisfied customers are likely to be return customers and recommend the salon to others.

Affordability is another strength mentioned by customers. Dream Nails Place is described as being cheaper than most other nail salons, which is likely to attract price-conscious customers. This can be particularly appealing for those who want to maintain a regular nail care routine without breaking the bank. The affordability of the salon can contribute to customer loyalty and help to establish a steady client base.

The salon is also commended for providing a quiet, calm, and relaxing setting. This contributes to the overall experience and can make customers feel comfortable and pampered during their visit. A positive atmosphere is important for a nail salon, as it can help customers to relax and enjoy the service they are receiving. An inviting environment can also be a draw for potential customers who are seeking a peaceful and enjoyable nail salon experience.

However, there are several weaknesses that have been mentioned by customers, which should be addressed by Dream Nails Place. One notable weakness is the issue of cleanliness. One customer says that the place wasn't very clean, which can be a major turn-off for customers. A clean environment is essential in a nail salon, as it is directly related to the health and safety of both customers and staff. Maintaining a clean and sanitary environment should be a top priority for the salon to establish trust and ensure customer satisfaction.

Another weakness mentioned by a customer is the skill level of the technicians for certain services. One customer states that the salon may be better suited for acrylics and longer nails rather than gel manicures. This suggests that the salon may have limitations in terms of the expertise and proficiency of their staff for certain services. It is important for the salon to recognize and address any gaps in skill level to ensure customer satisfaction and to provide a comprehensive range of services.

One concerning weakness that cannot be ignored is the incident described by a customer where she experienced severe damage to her lower lashes due to an improperly applied lash extension. This incident not only highlights a lack of attention to detail by the technician but also raises serious safety concerns. The customer's eyes becoming glued shut and the subsequent blurry vision indicate a potentially dangerous situation. It is imperative for Dream Nails Place to conduct a thorough investigation, take responsibility for the incident, and provide appropriate compensation to the customer. Additionally, steps should be taken to ensure that such incidents do not occur in the future, such as providing proper training and supervision for technicians.

In conclusion, Dream Nails Place has both strengths and weaknesses based on customer comments. The positive feedback regarding specific nail technicians, affordability, and a calm setting are significant strengths that can contribute to customer satisfaction and loyalty. On the other hand, concerns about cleanliness, skill level for certain services, and the safety incident involving lash extensions highlight areas for improvement. It is crucial for the salon to address these weaknesses and take appropriate actions to ensure customer satisfaction and safety. By doing so, Dream Nails Place can build a stronger reputation and provide a better overall experience for their customers.

Best TL Reviews

I get my nails done here . Mi MI always does a great job . It's cheaper than most places too and me personally have been happier with my nails at this one and it's been 12 or more years . 5????????????????

I love lena and jenny. my toes are always perfect and nails as well. only down fall it's in the hood. beware if your surroundings if u dont know the area lol. reasonable prices. they are my go to shop. my feet a lil ashy here tho lol

I didn't love my nails when I got them done. I got a basic gel manicure and it felt rushed with bumps and imperfections noticeable when you look closely. Not what I'm used to. Then one nail chipped after 4 days. Gel manicures usually last 2-3 weeks. Get isn't supposed to chip like this. After it's been on a while, it will peel. Overall I did not think it was worth the money and the place wasn't very clean, so I won't be returning. I think they might be better for acrylics and longer nails.

It was great service! They have a quiet, calm, and relaxing setting. They do great work I love them!!

Amazing MiMi is theeeee best???????????? very professional and sweet ????❤️

1st time visiting. Don't let the area fool you( if you're bot from around here) Mrs. Kim was phenomenal. I am an aggressive nail biter and get tips to Satu the urge to bite. I HAVE NEVER HAD TIPS STAY ON SO LONG AND STILL BE SO PRETTY. DEFINITELY GOING BACK

They were friendly and nice just didn’t like the way my nails came out they didn’t have the skill for the design I wanted the shaping is a lil off would i go back for my nails no my feet look amazing tho so i would definitely let them do my feet again

I took my daughter(5) in here today (September 3, 2020). She got her nails and toes painted ($20). I got a fill (gel) and a gel pedicure which was said to be $40. They offered “Eyeylashes”. As the woman is showing me the lengths, I asked for the longer length, but for it to look “natural” and evenly spaced. I informed her that I had in contact lenses. She said ok. During the process, my eye wouldn’t open. It was glued to my lower lashes. She pulled them apart and unbeknownst to me, ripped out half of my lower lashes. She sat me up and my daughter looked at me and innocently said..”Oh my gosh Mommy!”. I looked in the mirror and had to stop myself from crying! I told her that I asked for a natural looking set and this was far from natural! She just looked at me. So I asked her to fix them.. make them natural looking. She said “Ohhh Noo”. As I’m driving home, my eyes started burning and my vision became blurred. My 5yr old is in the car with me, we’re driving and I can’t see! I pulled over and my eyes started watering, which reactivated the glue and my eyes stuck together. I tried not to panic.. not using my hands, I just opened my eyes. My lower eyelashes now had glue on them, the top lashes stuck to them and when I opened my eyes, the lashes were now stuck to the bottom lashes! I want my money back! That was dangerous and inexcusable!