Quick Facts About La Nails Spa
La Nails Spa has received mixed reviews from customers, with both positive and negative comments. In order to analyze the strengths and weaknesses of the place, we will examine the common themes found in the comments.
One common complaint is the lack of customer service. Multiple customers have mentioned feeling rushed during their appointments, with one person noting that their pedicure was done in just 15 minutes. This indicates that the staff may prioritize speed over quality, which can lead to a lack of attention to detail and overall poor service. Additionally, there are reports of the staff being on their phones and not providing dedicated attention to customers. This lack of professionalism can make customers feel undervalued and dissatisfied.
Another weakness highlighted in the comments is the inconsistency in the quality of service. One customer specifically mentions being satisfied with one nail technician, Tommy, but unhappy with the work of others. This suggests that there may be a lack of training or standards among the staff, leading to inconsistency in the outcome of services. In a business that relies heavily on skilled technicians, it is important for all staff members to provide consistent and high-quality service.
Several customers also mention issues with the quality of the nail work. Crooked nails, acrylic falling off, and nails looking messy are all mentioned as negative aspects of the service. These complaints indicate a lack of attention to detail and precision in the work performed at La Nails Spa. Nail services may require a certain level of expertise and finesse, and if the technicians at the spa are not able to deliver that, it can greatly affect the overall customer experience.
Pricing is also a concern for some customers. One person mentions feeling overcharged for the quality of work they received. This suggests that the prices at La Nails Spa may not align with the level of service provided. Customers expect to receive value for their money, and if they feel that they are not getting their money's worth, they may choose to go elsewhere.
On the positive side, there is a mention of one talented nail technician, Tommy, who consistently delivers satisfactory results. This indicates that there is potential for skilled and competent technicians at La Nails Spa. However, it is important to note that the positive review is solely based on one individual, highlighting the inconsistency in the quality of service.
In conclusion, the strengths of La Nails Spa are limited to the potential for skilled technicians, as exemplified by the positive experience with Tommy. However, the weaknesses are numerous and include poor customer service, rushed and inconsistent service, lack of attention to detail, and pricing that may not reflect the quality of work. Based on the comments provided, it is evident that there are significant areas for improvement in order to enhance the overall customer experience at La Nails Spa.
Best TL Reviews
They don’t have any customer service. Pedicure was done in 15 minutes. The lady next to me was there before I got in my chair and was still there when I left. Services, Jess, not good at all. Was going to get a manicure but after my pedicure I change my mind. No thank you don’t go here
????????❌❌❌❌❌This is the worst place to get you nails done. They are so messy and unprofessional. Nails look like they were ran over. They charge so much and don't even dedicate their time to getting them done well. They are all over the place and on the phone. Do not use this place. I recommend the nail shop on alameda and florence by burger king. Ask for Ana.
I’m only rating my nail guy Tommy number 14. I randomly decided to try this place out last year in May to get my acrylics fixed because I went to another place before and I just wasn’t happy so I got Tommy by luck and I was completely satisfied with his work. He is amazing! The next two times I went I got two other people and I was not happy at all with their work so from then on I only let Tommy touch my nails because each time I leave I’m always satisfied with his work. He’s fast, efficient, and always gives me what I want. He’s definitely my nail guy and I always get complimented on my nails even though they’re always so simple. Tommy is the best!
Worst service ever. They will sell you anything, lashes, toes, waxing, but trust me, say no. The guy standed over the desk to do my eyebrows and brought out a razor i said NO. There was no customers on Monday and they still rushed the service bringing out a pile of water for pedicure to be done the same time as manicure. My nails are crooked and they left my old nail polish on my toes and charged me $105. I will not be going back. I went to billy & Mimi, they are very nice but i do not recommend the service.
I just came back from this shop and I can tell you that the service I received was not good. Some of my nails were crooked and I had acrylic fallin underneath the nail. I feel that I was over charged because this is not the work of $50.
Never come here they do awful job I came in for a gel manicure and he want to put acrylic nails on me and I said no so he just cut my nail and paint them no fill or take the pieces in the side and then he said if I want glitter and I said no so he just did one coat of the color until I ask him to do another one but he was so mean and bad cause I didn’t want to add anything else. Will never come back her again his name is billy
Bad experience nothing similar to the design I want the first photo is what I want and tge other are my nail so bad service
This is the second time this exact thing has happened. I show up and I immediately show them a picture of what I want..they agree. I don't remember who it was just that it was a guy. But I asked them if this can be done. Cool. We sit down and he starts my nails once it gets to the design this guy comes out with another color and random diamonds? Not what I wanted. I ask him if he can do it and he says he can't but he has alternatives? I'm not happy in that case I would have chosen a simpler design but my nails were already shaped. I kept asking him why didn't he tell me couldn't do it and he just ignored me just kept pretending not to hear me and paint my nails. The only reason I went was because I had a last minute event and the new place that I found was booked. I shouldn't have gone. They did that before I asked if they can design leopard print. They said yes when it came to the painting of the nails they tell me they can't do that design. ????
Place Pictures
La Nails Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:15 AM - 08:00 PM |
|---|---|
| Tuesday | 09:15 AM - 08:00 PM |
| Wednesday | 09:15 AM - 08:00 PM |
| Thursday | 09:15 AM - 08:00 PM |
| Friday | 09:15 AM - 08:00 PM |
| Saturday | 09:15 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
12. TOP NAILS