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Perfect 10 Nail Salon

+1 650-216-7266
1049 El Camino Real, Redwood City, CA 94063 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Perfect 10 Nail Salon

Perfect 10 Nail Salon has several strengths that make it a desirable place for customers to visit. First, the salon provides great attention to detail and takes their time to ensure a high-quality service. Despite this attention to detail, the services are completed fairly quickly, allowing customers to get in and out efficiently. Additionally, the end result always looks great, providing customers with satisfactory manicures and pedicures.
The salon is also described as spacious and comfortable, creating a pleasant environment for customers to relax and enjoy their treatments. The staff is consistently recognized as being polite and kind, contributing to a positive and welcoming atmosphere. This friendly service helps to establish a rapport with customers and makes them feel valued and appreciated.
One major strength of Perfect 10 Nail Salon is their strict adherence to hygiene and safety practices. The tools for regular and gel manicures and pedicures are all in sterile packaging and opened in front of the customer, ensuring that they are sanitized. The salon also takes proper precautions for COVID-19, such as requiring masks, using hand sanitizer, taking temperature readings, and implementing safety regulations. They go the extra mile to sanitize pedicure chairs, manicure stations, and themselves thoroughly between clients, as well as maintaining social distancing measures.
However, there are also some weaknesses that have been mentioned in the comments. One customer had a negative experience with acrylic nails, stating that one of their nails ended up half-gone due to an infection. This implies that the buffing tools for acrylic nails may not be properly sanitized, raising concerns about hygiene practices specifically for acrylic services.
Another issue raised by a customer is the inconsistency in customer service. One individual had made an appointment but was asked to wait for 10 minutes upon arrival. When they returned, they were informed that they didn't have an appointment and had to wait until 5 pm. This showcases a lack of organization and fair treatment of customers. The commenter also suspects that the salon may prefer younger customers, indicating a potential bias in their customer selection.
There is also a mention of the restroom not being properly sanitized, with multiple women using it without any in-between sanitization. This could potentially compromise the overall cleanliness and hygiene of the salon. The commenter suggests either closing off the restroom to clients or implementing stricter sanitation practices.
Furthermore, there are a few negative experiences described by customers. One customer had a nail technician cut her and continue filing despite her request to stop. The technician also displayed an attitude when the customer asked for narrower nails. This highlights a lack of attention to customer requests and a poor attitude displayed by the technician.
In summary, Perfect 10 Nail Salon has several strengths, including attention to detail, efficient service, spacious and comfortable facilities, polite staff, and a commitment to hygiene and COVID-19 safety protocols. However, it also has weaknesses such as potential issues with hygiene practices for acrylic nails, inconsistency in customer service, lack of proper restroom sanitization, and negative experiences with certain nail technicians. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.


Best TL Reviews

I've been going to this place for a few years now. I hadn't been in quite awhile. I recently had a gel manicure and pedicure with paraffin treatments for extra soft + smooth hands and feet. They give great attention to detail and take their time, yet its still done fairly quickly and looks great. Its spacious and comfortable. All the ladies are very polite and kind. I will, however, never do acrylic nails again, (especially not here,) as over a year ago, one of my nails ended up half gone due to some infection, which tells me the buffing tools for acrylic are not sanitized. But the tools for regular and gel manicures and pedicures are all in sterile packaging and they open in front of you. Which is why I came back. They're taking proper precautions for covid. Masks are required, they have clients use hand sanitizer, take digital temperature reading, and read+sign safety regulations. They ensure that they sanitize the pedicure chairs, manicure stations and themselves very thoroughly between clients, and keep everyone 6 feet apart. **They need to do the same for their restroom as I noticed they were busy and several women were in and out the restroom without in between sanitizing. If they're too busy to keep up with that, they should either completely close off the restroom to clients, or go back to their outdoor salon idea.
Thank you Ha for these gorgeous gel extensions! they are lovely. I love how thin and elegant they look.
I called a week before to take an appointment. When I came in on time for my 4pm appointment, the lady told me to wait for 10 minutes. I decided to wait outside and when I came back, another customer had an appointment at 4pm also, therefore the lady told me that I didn’t have an appointment and I had to walk until 5pm. Unfortunately, I couldn’t wait. The customer service was unfair. I think they prefer to do business with the youngest customer !
The pedicures I get here are absolutely the best. They take really good care of their customers and listen carefully to your needs/wants.
I’m new to the area. I called ahead of time as I had just walked out of another salon that was dirty and kept making their price higher and higher. Perfect 10 answered all my questions on the phone. The lady who did my nails was so nice and helpful and the price was very fair. They were busy but efficient. I’m going to be a regular for sure. The lady who waxed my eyebrows was perfect I have big bold brows and she didn’t make them too thin which was great! Thanks ladies for making my day !
The service is amazing and the all the staff are so friendly!
Had the best pedicure yesterday! I’ve actually had many wonderful pedicures over the years at this nail salon. The staff are so kind and professional! They take their time to shape, and clean and massage my feet and legs expertly! The nail polish on my toes always last for weeks!
They are following all COVID-19 safety protocols and take appointments and walk-ins! Lyna and Helen are incredible nail technicians/artists!
Helen cut me and when I told her to stop she kept filing my nails.not only that, I kept asking if they could make my nails more narrow, they wouldn't and got an attitude. It was the worst nail experience I've had so far

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Perfect 10 Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location