Quick Facts About Luxury Salon
Strengths:
1. Excellent service: Multiple comments mention how amazing the service at Luxury Salon is, emphasizing the skill and professionalism of the staff. This highlights a major strength of the salon as it shows a commitment to providing top-notch service to customers.
2. Skilled stylists: Several comments specifically mention Benny, a stylist at Luxury Salon, as being the best and the only one they would go to. This indicates that the salon has highly skilled stylists who are experienced and capable of delivering the desired results to clients.
3. Knowledgeable and friendly staff: Reviewers mention that the staff at Luxury Salon are knowledgeable and professional. They also create a friendly and welcoming environment, making clients feel comfortable. This is crucial for building customer loyalty and retention.
4. Wide range of services: Luxury Salon offers a variety of services, including haircuts, manicures, waxing, and spa treatments. This allows clients to receive all their beauty needs in one place, making it convenient and time-saving.
5. Beautiful and elegant ambiance: Multiple comments praise the salon's ambiance, describing it as beautiful and elegant. This indicates that the salon has invested in creating a visually appealing space, enhancing the overall experience for clients.
6. Multilingual staff: One comment mentions that the majority of the clientele speaks Portuguese, but the staff still makes non-Portuguese speakers feel welcome and comfortable. This demonstrates the salon's ability to cater to a diverse client base and provide excellent service regardless of language barriers.
7. Attention to detail: The comments mention the attention to detail provided by the salon staff, especially when it comes to haircuts and manicures. This indicates that Luxury Salon prioritizes the satisfaction of clients by ensuring precision and perfection in their services.
Weaknesses:
1. Limited language proficiency: Although the staff at Luxury Salon is praised for being welcoming and accommodating to non-Portuguese speakers, it suggests that there might be limitations in communicating effectively with certain clients. This can pose a challenge in providing personalized services or understanding specific client requests.
2. Lack of diverse reviews: While the comments are largely positive, the number of reviews is limited. Having a higher volume of reviews would provide a more comprehensive and accurate assessment of the salon's strengths and weaknesses.
3. No mention of pricing: None of the comments mention the pricing of services at Luxury Salon. The absence of any feedback related to pricing can make it difficult for potential clients to gauge whether the salon offers affordable options or not.
4. Limited information on other staff members: While Benny is praised repeatedly, there is less information provided about other staff members at Luxury Salon. This may give the impression that the salon relies heavily on one skilled stylist, potentially creating difficulties in appointment availability and customer satisfaction if Benny is not available.
5. Lack of mention of specific spa services: While comments mention "all your SPA needs," there is limited information provided regarding the specific spa services offered by Luxury Salon. This lack of detail may hinder potential clients from fully understanding the range of services available.
In conclusion, Luxury Salon demonstrates several strengths, including excellent service, skilled stylists, knowledgeable and friendly staff, a wide range of services, a beautiful ambiance, a multilingual staff, and attention to detail. However, the salon could benefit from addressing weaknesses such as limited language proficiency, a lack of diverse reviews, no mention of pricing, limited information on other staff members, and a lack of specific details about spa services. By addressing these weaknesses, Luxury Salon can further enhance the customer experience and attract a wider client base.
Best TL Reviews
The service was amazing and the guy that did my hair was the greatest! I got a uncommon hair cut(jellyfish haircut) and he did it exactly the way i wanted even though he’d never done it before! He also suggested a few ways to make it suit me more and i loved it. I’m very happy with it. Will definitely go again and recommend it to other friends!
Benny has been cutting my hair for years. He is the BEST, I wouldn't go to anyone else. I highly recommend him. Everyone is friendly and professional. This is a beautiful salon, very elegant. There coffee is DELICIOUS., and the owner Raquel is AWESOME.
Love my manicure @helena martins
The folks at Luxury Salon are really knowledgeable and professional. Beny makes my hair cut exactly the way I requested. The environment is pleasant and filled with good vibes and friendly talk, not neglecting to praise their delicious Brazilian coffee.
The best place to go to for all your SPA needs. I being going to different places and if you don't have a appointment is impossible to get a time on other places. Not here, I can walk in anytime that they will try to fit me in to dye my white hair.
Raquel is the owner and I know her for years. Clients always comes first.
Clean, beautiful place. The front desk receptionist is very attentive and always make sure we have some coffee or a bite to eat or if we need something else. Won't go anywhere else for my needs????
What a beautiful experience! I love the ambience and the staff. My girl Elena is the BEST manicurist in the entire world. She also is the BEST in waxing. I have known Elena for over 10 years and I am not letting her go ever. My daughter also looooooves Elena. She said after getting her nails done with Elena she would never go to the Chinese salons again. Elena is à perfectionist and every time my nails are perfect and my waxing too.
The staff here are also awesome!
Great salon.
I have been a longtime client of my hairdresser, Benny. I love that Luxury Salon is his new home! The energy is very professional, but also very friendly and welcoming. Being in the Ironbound section of Newark, NJ, most of the clientele speaks Portuguese. I don’t speak Portuguese, but I always feel welcome and so comfortable! I am always offered a cup of coffee when I arrive, and all of the stylists say hello and greet you when you come in the door! There are so many services offered here, so you can really relax and get everything done in one place by real professionals!
Eu quero agradecer ao Salon Luxury com a direcao da Raquel e Alessandra pelo atendimento maravilhoso com profissionais de primeira qualidade. E pela recepcao da Val que e maravilhosa , quando chegamos sempre oferecendo um cafe isto e muito gratificante pois nos faz serti em casa.Mas muito obrigado por todos e pelo carinho vcs sao demais.Que Deus abencoe sempre a vcs.
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Luxury Salon Info
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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