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Duc's Haircut

+1 714-554-4436
414 N Harbor Blvd, Santa Ana, CA 92703 United States of America
Open Today: 11:00 AM - 07:00 PM

Quick Facts About Duc's Haircut

Duc's Haircut place has both strengths and weaknesses based on the comments provided.
One major strength of Duc's Haircut place is its long-standing presence in the community. The owner has been running the business for over 20 years, which indicates stability and a loyal customer base. Additionally, the comment mentions that the barbershop has a "hole in the wall" neighborhood feel. This suggests that it has a unique and charming atmosphere that appeals to customers.
Another strength is the exceptional customer service mentioned in the comment. The customer expresses that they are treated like family every single time they visit the barbershop. This creates a friendly and welcoming environment for customers and contributes to a positive experience. The comment also mentions the price, highlighting that a basic haircut costs $5. This affordable price is considered phenomenally awesome and attracts customers who are on a budget.
Additionally, the comment mentions the fashionable job done by the barbers. This indicates that the barbers are skilled and knowledgeable in current haircut trends, ensuring that customers leave satisfied with their haircuts. The positive mention of getting the desired style suggests that the barbers take the time to understand and deliver on customer expectations.
However, there are also weaknesses mentioned in the comments that need to be addressed. One comment indicates that the owner tends to take shortcuts if the customer doesn't notice. This suggests a lack of attention to detail and a potential decline in the quality of the haircuts. This weakness could undermine the trust and satisfaction of customers.
Another weakness highlighted in a comment is the possibility of having different stylists each time a customer visits. While this may be due to the nature of the business, such as accommodating walk-in customers or offering flexibility to employees, it can result in inconsistent service quality. It implies that the barbershop might be a place where newly graduated stylists gain experience, which might explain the varied level of expertise or skill among the staff.
Another weakness mentioned is the issue with rushing clients and being aggressive, which is unacceptable in any profession and can lead to discomfort for the customers. Pulling someone's hair multiple times shows a lack of professionalism and can potentially harm the reputation of the barbershop.
Furthermore, a mixed review regarding the owner is provided. While the price is seen as cheap, the owner is described as rude to clients. This suggests a negative aspect of the overall customer experience. It is stated that the employees are friendly and polite, but they seem to be affected by the owner's behavior. This implies a lack of harmony within the establishment, which can have a negative impact on the working environment and, in turn, the quality of service provided to customers.
Lastly, a positive comment highlights the silence and relaxation at the barbershop. While some customers prefer a chatty atmosphere, there is a segment of the population that values a peaceful and calm experience. This can be considered a strength for those who enjoy a quiet haircut session.
In conclusion, Duc's Haircut place has several strengths, including its long-standing presence in the community, exceptional customer service, affordable prices, and an atmosphere that makes customers feel like family. However, it also has weaknesses such as potential shortcuts taken during haircuts, inconsistent service due to different stylists, rushing and aggression towards clients, and a rude owner. It is important for the business to address these weaknesses in order to maintain and improve customer satisfaction.


Best TL Reviews

I’ve known the owner for over 20 years and he has had his business almost just as long this is the hole in the wall neighborhood barbershop ???? you would expect awesome customer service they treat you like family every single time especially at the $5 price they charge for a basic haircut is phenomenally awesome you get resort style vibe with the corner neighborhood spot you will not regret coming her I guarantee it!
Very friendly, they do very good fashionable job.
Happy Holidays to you,????????
Update to my original review:
Please note a men haircut is $7 now. It is still a reasonable price, but his attention to detail has gone bad. He takes short cuts if you don't notice.
I see different stylists each time I come, regularly. I can only think that this is where recently graduated stylists get starting experience.
rushes clients and is aggressively pulled my hair multiple times
I got to say for $5 dollars they got you! Remember leave a tip! But if you really need that cut and ur on a budget well $5 dollars bro... No Cap.. Then you got Johnny's Smoke Shop Next Door!!!
Duc's Hair cut is amazing! First time here! I thought that it was going to be a quick haircut, but they took the time to make sure that I got the desired style! The price is great!
Price is cheap, so is the owner, very rude to clients. However, hairdresser (employee) is friendly and polite. It's obvious that employees are not happy with their rude and intimidated boss/owner.
Really nice people work here. They dont speak much english but I've always preferred a silent, relaxed barber experience. Something about chatting at the barber... not for me.

Duc's Haircut Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 11:00 AM - 07:00 PM
Tuesday 11:00 AM - 07:00 PM
Wednesday 11:00 AM - 07:00 PM
Thursday 11:00 AM - 07:00 PM
Friday 11:00 AM - 07:00 PM
Saturday 11:00 AM - 07:00 PM
Sunday 11:00 AM - 07:00 PM

How to go there

Location