Eagle Nails

+1 478-922-9828

494 Booth Rd Suite C, Warner Robins, GA 31088 United States of America

Open Today: -

Quick Facts About Eagle Nails

Strengths:

1. Gets the job done well: The salon is praised for their ability to deliver high-quality services and produce satisfactory results. Customers appreciate that they can rely on Eagle Nails to do their job well.

2. Gentle and patient: The staff at Eagle Nails are commended for their gentle and patient approach, especially during services like pedicures. This adds to the overall positive and calming atmosphere of the spa.

3. Calming spa aura: Customers appreciate the relaxing atmosphere of Eagle Nails, which contributes to a pleasant and enjoyable experience. The spa aura helps customers feel comfortable and at ease during their visit.

4. Kind personalities and great customer service: The employees, particularly the owners Kevin and Amy, are recognized for their kind personalities and excellent customer service. Creating a friendly and welcoming environment is crucial for customer satisfaction.

5. Reasonable prices: Eagle Nails is praised for offering reasonable prices for their services. This makes their salon accessible to a wider range of customers and encourages repeat visits.

6. Accommodating appointments: While appointments are helpful to avoid waiting, the salon is also open to walk-in customers. Unless the salon is extremely busy, customers do not have to wait for long periods, which enhances the overall customer experience.

7. Accessibility for people with disabilities: The salon is commended for being easily accessible to people with disabilities. The staff members are particularly conscientious when assisting elderly customers or those with disabilities, ensuring their comfort during their visit.

8. Excellent with children: Eagle Nails is recognized for their ability to work well with children. This implies that the staff is patient, understanding, and skilled in engaging younger customers, creating a positive experience for families.

9. Customer loyalty: Many customers express their loyalty to Eagle Nails, stating that they do not consider going anywhere else for their nail care needs. This indicates a certain level of satisfaction and trust in their services.

Weaknesses:

1. Inconsistent quality: One customer mentions that their nails did not meet their expectations, looking like a child's first manicure. The lack of consistent quality can be a concern as it may lead to dissatisfaction among customers.

2. Inconsiderate nail technician: According to one customer, a nail technician was inconsiderate and did not prioritize their comfort during their visit. This indicates a potential lack of professionalism and attention to customer needs.

3. Mistakes in nail polish: Another customer mentions a mistake in the nail polish color, which resulted in an extra charge. A lack of attention to detail in providing the desired service can lead to customer dissatisfaction.

4. Rushed services: Some customers mention feeling rushed during their appointments, with the owners being specifically criticized for rushing through the service. This can lead to subpar results, such as nails falling out or cracking, and may indicate a lack of attention to detail or time management.

5. Rude owner and unfriendly environment: One customer complains about the rude behavior of the owner and a lack of customer respect. Additionally, the salon environment is described as not being friendly or welcoming, with uncomfortable experiences during visits.

6. Unsatisfactory job: A customer expresses dissatisfaction with their nail job, highlighting issues with the application of acrylic and pedicure quality. The rushed and poor quality of service can greatly impact customer satisfaction and loyalty.

It is essential for Eagle Nails to address these weaknesses and work towards improving their service quality, customer experience, and professionalism to maintain and grow their customer base.

Best TL Reviews

Gets the job done well. Did an amazing job at being gentle and patient. Aura of the spa calm. Kind personalities and great customer service. The base of the pedicure was amazing. Got all of my ingrown toenails out safely and without any pain. As much as you can not have pain from ingrown toenails taken out. I appreciate someone who does their job and does it well.

I love Eagle Nails. Kevin and Amy (the owners) are very nice and friendly. Amy NEVER forgets anybody's name! It is amazing. Everyone there does excellent work. For example, they have a person designated exclusively for the spa chairs pedicures who knows her business inside and out. The prices at Eagle Nails are very reasonable. If you do not want to wait, an appointment is helpful, but walk-ins are absolutely welcomed. Unless the shop is extremely busy, customers do not have to wait long. The business is easily accessible for people with disabilities, and every staff member is very conscientious with elderly people or people with disabilities. They are also excellent with children. Years ago, a friend recommended Eagle Nails to me, and I am so glad that she did. Unless I am out of state, I NEVER think of gong anywhere else for my nails.

My friend and I went in for 2 full sets of gel nails and walked out with nails that look like we were kids getting out first manicures. The nail polish is all on the sides of my fingers, the nails are all different shapes, the color has already started spotting in different places. Literally just left like not even 45 minutes ago! The guy who did my nails was so inconsiderate and literally putting that powered piece on my SKIN & not just my nails. I would pull my hand away and he just kept on putting it back on my skin. I usually go to the place inside Walmart & see Cindy and now I remember why! Not everyone should be a nail tech!

When they make a mistake on there nail polish, I feel rhat they should charge .because the regular color was totally a different color then the gal color. And yet they charged me a extra ten dollars. Because I told him I wanted my finger nails, and my toes to look the same.

I arrived a little after 4:20pm on a Friday. They were a little crowded but within 20 minutes I was seated. The pedicure tech didn’t hurt my feet and they had a decent section of colors to pick from. The service was excellent!

I moved here a year ago and had good experience with the owners daughter doing my nails. She took her time did an amazing job and I loved every bit of it because she took her time to make sure they are close to perfect. I always leave a good tip and with her she deserves it. When I get my pedicure done they do such an amazing job at it, they take care of my feet real good and make sure they are close to perfect.

My opinion on the owners are a rating of 2. They rush when doing the nails, to the point that I had cuts on my fingers. I prefer having their daughter. When I got my nails done by the owners they were falling out within the first week, cracking & breaking.

It’s my opinion everyone has different experiences.

Owner is RUDE! Employees lack basic respect of customers time. Environment isn’t friendly or welcoming. But if you like bad service Cindy does nice acrylic nails, great pedicures and good eyebrows. Then there’s one lady who stares at you the whole time it’s uncomfortable.

I went to this place for the first time on a recommendation of my god mother my father had passed an I was leaving in the early morning an just got back but my nails we’re awful I got the tip with acrylic on top they were fat thick crooked an I have glue stuck underneath also still stuck to my skin. My pedicure the nail we’re fine but my foot was not sanded down good as soon as I able to touch my feet I could feel grit all around the sides an underneath I’m going back to show them as soon as they open on Monday I hate there not open on Sunday’s because I would be there this morning. They were closing soon an just rushed my job totally unsatisfied.