Quick Facts About Elegance Nails
Elegance Nails Place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Convenient location: One commenter mentioned that the salon is just 5 minutes away from their house, making it easily accessible for customers.
2. Beautifully renovated: The salon has recently undergone renovations, giving it a fresh and updated look. This can attract customers who appreciate a modern aesthetic.
3. Peaceful and calm environment: Another commenter mentioned feeling relaxed in the salon due to its peaceful and calm ambiance. This can contribute to a positive customer experience.
4. Patient and kind staff: The manicurist named Van or Lane was praised for her patience and kindness. This personal touch can make customers feel valued and cared for during their visit.
5. Ability to accommodate nail design requests: One commenter expressed their indecisiveness when it comes to nail designs but was happy with the result. The ability to fulfill specific design requests can attract customers who want unique and customized nail art.
6. Friendly receptionist: Despite being busy, the receptionist was polite and helpful. Friendly customer service can leave a lasting impression on customers and contribute to overall satisfaction.
7. Consistent nail quality: A regular customer praised the quality of their nails, mentioning that they have always been happy with the results. Consistency in delivering high-quality nail services can contribute to customer loyalty.
Weaknesses:
1. High prices: One commenter noted that the prices are a touch high, although still competitive. This might deter price-sensitive customers who are looking for more affordable options.
2. Rushed service: A negative review mentioned that the technician was in a rush during the manicure and pedicure, resulting in lumpy nails and improperly dried polish. Inconsistent service quality can lead to dissatisfaction and deter repeat business.
3. Miscommunication and lack of attentiveness: The same reviewer mentioned that they asked for a spa pedicure, but received a regular pedicure instead. The lack of attention to detail and failure to fulfill customer requests can leave a negative impression.
4. Lack of care and customer service: The reviewer who had a negative experience felt that the salon only cared about money and did not prioritize customer service. Their complaint to the manager was not addressed, and they did not receive assistance in moving between stations. Poor customer service can significantly impact customer satisfaction and retention.
5. Limited personalization: Although most customers expressed satisfaction with their overall experience, there were no specific mentions of personalized customer service or tailored recommendations. This suggests that the salon might not excel in providing individualized experiences for customers.
In conclusion, Elegance Nails Place has strengths such as its convenient location, beautiful environment, and friendly staff. However, it also has weaknesses, including high prices, rushed service, and a lack of attention to customer requests. Improving customer service, addressing specific customer concerns, and providing more personalized experiences could help enhance the overall strengths of the salon.
Best TL Reviews
My experience at this salon was so excellent. Did I me mention its just 5 minutes away from my house and newly and beautiful renovated looking. The peaceful and calm environment I felt very relaxed. My manicurist Van or Lane ( Hope I put her name correctly) she was so patient with me and so kind. I'm so indecisive but we ended up with a nail design I love ????. The lady that did my pedicure was nice as well. I recommend, this place to all the prices are just a touch high but still competitive! Also the receptionist was super busy but she was Soo polite and and helpful. This is my new go to spot ????
I always come here and I love how they do my nails every single time. The red and black nails were my most recent nails, and by far my favorite. The others are also very nice. Come here to get your nails done. They won't disappoint, and I guarantee they can do whatever you ask for.
I have been coming here for a few months now. The employees are really nice. I got a Christmas present at the end of my service today, which was a friendly touch. The gel pedicures are $10 more than most places but the service is good so I don’t mind the up-charge. I live an hour away it I would rather go to this business for my nail service because I feel welcomed and appreciated here. :)
Worst Experience of a manicure and pedicure I have ever received. Nails were lumpy and the color of the white polish was different because the technician was in such a rush to leave she didn’t allow time for the polish to dry in between. Asked for a spa pedicure which was on the ticket and the manager advise the technicians do not check the ticket. Then you would think they would ask what you are getting. Either way without the tech asking I told her a spa pedicure and received a regular pedicure which was the worst pedicure I’ve ever received however the polish job was good. Don’t waste your time or money. They only care about money not customer service. Explained to the manager and there was no care. Didn’t even help assist with moving from one station to the next which has never happened before. Really a shame. Go to Viva Nails across the street. Wish I would have just waited the 30 minutes so they could hav taken me as a walk in smh.
I have recently transitioned to elegance III Dunellen 6-8 months ago. I really enjoy getting my nails done here, the prices are very reasonable!! They don’t change their price each time you get your nails done - Unlike other places nearby. It’s fast, very clean and updated! The staff is very pleasant and the nail technicians - Dave and Andy are great!! :)
I am not from this area but I work in this area I had some free time from work so I found this salon on google. Great experience Gaby was great and she was gentle with my hands I will be going back!
Awesome work
For being the first time going to this nail salon. I can say I definitely had an amazing and outstanding service done by Stefany . Stefany did an outstanding full set gel, and she also suggested the almond shape for my nails than rather to continue work on the original one I had; which was great and I now love, for it is convenient for the type of job I do (EMS); three weeks after seeing her, and my nails are still looking great, as well as not chips or breaks all in all in both hands. Will go back to see her!
I absolutely love this salon and the wonderful people who work there. I’ve been coming for years and every time I go, I leave satisfied under any of the technicians care. So clean, beautiful atmosphere, amazing salon.
Place Pictures
Elegance Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:30 AM - 04:00 PM |
How to go there
Location
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