Quick Facts About Elegant Nails
Elegant Nails Place, based on the comments provided, has both strengths and weaknesses. In order to analyze these, we will assess the various aspects of the salon, including customer service, professionalism, quality of service, and overall atmosphere.
One of the strengths mentioned in the comments is the quality of the nails provided. One customer mentioned that they received perfect nails in terms of color, length, and shape. This indicates that the nail technicians at Elegant Nails Place have a good understanding of their customers' preferences and are able to deliver satisfactory results. The fact that the customer mentioned they will be returning suggests that they had a positive experience overall.
Another strength is the cleanliness of the salon. Multiple comments mentioned that the salon is clean and easy to make appointments with. This indicates that the management at Elegant Nails Place prioritizes cleanliness and organization, which is important for maintaining a hygienic environment for customers. Additionally, the ease of making appointments suggests that the salon is well-managed and has efficient scheduling systems in place.
It is also mentioned that the salon has a lot of returning customers, which is a testament to their ability to provide consistent and quality service. This suggests that the salon has built a loyal customer base who trust their services and are satisfied with the results. Positive word-of-mouth and repeat business are key indicators of a successful salon.
However, there are also several weaknesses that should be addressed. One recurring issue is the poor customer service. One customer mentioned that they were kept waiting for 30 minutes past their appointment time and were not given any explanation or apology. Another customer mentioned that the staff was rude and made her mother feel bad about her dry feet. Poor customer service can have a significant impact on the overall experience and perception of a salon.
Furthermore, there were complaints about the quality of the services provided. Customers mentioned issues such as gaps in their nails, bumps, and incorrect shaping. These comments indicate a lack of attention to detail and a possible lack of skill or training among the nail technicians. These issues can result in dissatisfied customers and a negative reputation for the salon.
Another major weakness mentioned in the comments is the unprofessional behavior of the manager. One customer mentioned that the manager was rough when handling their nails and even cut their skin with a nail file. In addition, the customer described a general lack of professionalism and a rushed attitude. Such behavior is unacceptable in a salon and can greatly impact the customer experience.
In summary, Elegant Nails Place has several strengths such as providing quality nails, maintaining a clean salon, and having a loyal customer base. However, there are notable weaknesses including poor customer service, issues with the quality of services provided, and unprofessional behavior from the manager. These weaknesses need to be addressed in order for the salon to improve its overall reputation and customer satisfaction.
Best TL Reviews
I dont usually do reviews but I had to leave a review of elegant nails. They gave me the perfect nails for me. Perfect color, perfect length for me since I do alot of typing and perfect color. I loved going here and will be going back!!
Made an appointment for 5 they sat me in a chair for 30 min after waiting 15. At 5:45 I left. No one said a word as I walked out. Don't waste your time
Clean, easy to make appointments. Great service from everyone in place, they really pay attention to the details. Lots of returning customers...should speak for itself.
I never leave reviews but my mom and I went here for a pedicure. My mom was very embarrassed about her dry feet and the lady made her feel really bad. She cut her cuticle and filed her feet tell they bled. She was in tears from how embarrassed they made her feel after we left. The next day her heels had sores all over them. I just think it’s unexpectedly rude to make people feel this way.
Got my nails two days ago and there id a huge gap on my nails. Also a lot of bumps on my nails. Shape wasnt right. Don’t ever go here
Customer service is the worst!!! Took my daughter to get her brows waxed, she already had a shape since she usually gets her brows threaded. I assumed they would follow the outgrown shape and just shape them the same way. Assumed so wrong!!!! They lady never asked how she wanted them shape and went along and did her own thing! She shaped them So thin and didn’t make them match. I’m never ever going back!!! Now we have to be patient and wait for them to grow. They are also not friendly at all!
Sandy is amazing at nails! She has high attention to detail and is very nice. I have gotten acrylics, pedicures and waxing done. Good place and nice people and decent prices!
Manager was rude and was the one who did my nails. Was rough when filing them and handling my nails in general. Kindof get it done and get out of here vibe. Treated poorly and he even cut my skin using a nail file !?! I don't know why this place has so many 5 star ratings. Never going back , cheap.
Elegant Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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