Quick Facts About Expert nails
Expert Nails Place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will examine the various aspects of the salon to provide a comprehensive overview.
Starting with the strengths, several comments highlight positive experiences at Expert Nails Place. One customer mentioned that their nails turned out beautiful and exactly as requested. Additionally, the staff was described as friendly and welcoming. Another customer specifically praised a nail technician named Chi for their amazing design skills. These positive comments indicate that Expert Nails Place is capable of providing satisfactory services, meeting customer expectations, and maintaining a friendly atmosphere.
Another strength highlighted in one comment was the salon's adherence to COVID-19 safety measures. The customer appreciated the fact that wearing a mask was not mandatory and there was no pressure to do so. This flexibility in accommodating customer preferences contributes to a positive experience by promoting a comfortable environment.
In terms of weaknesses, several negative experiences were reported. One customer complained about the poor quality of their daughter's nails. They mentioned that her nails were uneven, had a rough texture, were dull, and even had bubbles. Furthermore, when they asked for the issue to be fixed, the technician simply applied an extra layer of the pink color without applying a clear coat. This lack of attention to detail and the technician's failure to rectify the situation is a serious weakness for Expert Nails Place.
Another common complaint was the rushed nature of the services. One customer mentioned that their 13-year-old daughter was in tears after leaving the salon because her nails were not done as requested. They felt that the technician rushed through the process, and the end result was unsatisfactory. Additionally, the pricing was considered high, especially given the level of service provided.
Several customers also mentioned issues with the overall nail quality. One customer mentioned that after a week, their nails were already cracking, peeling, and had unsightly cuticles. This suggests a lack of durability and proper care during the nail application process.
Inconsistency and miscommunication were additional weaknesses identified in the comments. One customer complained that they asked for a specific dark red color, but the technician used an orange shade instead. Another customer mentioned that their friend specifically asked for no dip powder but received it nonetheless. These instances highlight a lack of attention to detail and communication between customers and technicians.
Lastly, some customers expressed dissatisfaction with the pricing. They found the costs to be high compared to other salons in the area. This perception of overpricing may deter potential customers from choosing Expert Nails Place.
In conclusion, Expert Nails Place has both strengths and weaknesses. Positive aspects include the ability to meet customer expectations, friendly staff, and flexibility with mask-wearing. However, significant weaknesses include poor attention to detail, rushed services, low nail quality, inconsistency, and miscommunication. Addressing these weaknesses could greatly improve the overall customer experience and reputation of Expert Nails Place.
Best TL Reviews
My daughter took me to get our nails done for my birthday, she ended up paying 80 for both and her nails are awful. Mine are okay, could of been shaped better. But hers are uneven, rough underneath, bubbles and are dull like a matte instead of shiny. After asking to have them fixed the girl put an extra layer of the pink color on and no clear coat then disappeared. No tip was left and we will not go back.
I took my 13 yr old daughter here to get her nails done. She showed a picture to the tech and was in tears when we left this is not what she asked for at all. The sticker they put on her nail was already peeling on the way home. They rushed through her nails we were there right at 45 minutes. I was charged 80 for her nails and a polish for my boyfriends daughter I even tipped once I saw my daughters nail I was furious I tried calling to complain but I guess I will just have to go in there in person to get a refund it was absolutely terrible I could of painted her nails better at home
Daughter and I came in for full set acrylics today and had a great experience! Nails turned out beautiful, they did exactly as we requested, and were super friendly and welcoming. We will be returning soon!
I have never had a bad experience here and the staff is always friendly. The girl that did my nails today was professional and was very sweet. I don't like long nails, I can't do anything with them long, and I always get a french manicure and she did and excellent job!! The prices are comparable to other salons but the HUGE difference between here and other places is that they are not mask Nazis here. If you want to wear one, no problem or pressure!! I would recommend this salon over any in the Johnson or Bartholomew County area!!
Always enjoy going here for nails. Chi has amazing skills for designs. Everyone is friendly and atmosphere is great!
If I could give this place 0 stars I would, came here thinking I would give it a shot because I’ve yet to find a place I like in Columbus. Pedicure was awesome the man was very kind and listened to exactly what I wanted and asked for. Went in thinking I wasn’t going to get my nails done but decided since I enjoyed the service with pedicure I would give manicure a shot. Bad idea!!! Usually I get gel polish but I decided to switch it up a bit and do dip powder.. I went in thinking the man was going to do my manicure nope.. I got a woman that rushed it, and cut my cuticle to pieces .. made me bleed And then I mentioned it to her she put medicine on it however still proceeded to charge me $48 dollars for dip when it looks like a 2 year old painted my nails. There is missing splotches on the sides of my nails that I pointed out to her.. the dip isn’t even, never EVER going here again!!! They are a rip off just take your money elsewhere you’ve been warned!! Pictures posted are right after walking out where she thought putting Vaseline on the cuts would help cover it up.. wrong now I’m in pain and my nails look horrible thanks EXPERT nails! I’ll be sure to spread the word on how horrible you are.
It’s been a week tomorrow since I’ve had my nails done. They look awful .. they are cracking and peeling, and my cuticles look gross. My job isn’t hard on my nails at all so I don’t get it. I’ll never go back there. Smh.
Went to their salon to get full set Christmas themed nails. Asked for as what first picture looked like with a dark red color, and it came out with an orange-like shade. Told the lady doing the design that I asked for red and she proceeded to put an orange color on with the glitter that’s on the rest of my nails. The man cut my fingers a bit and nails turned out clumpy. Pricing is a bit over much. I’ve been here about 3 times. The last time I went here, I got black nails with glitter and a moon which was an okay price. I brought a friend with me and we told the lady no dip powder. She then goes on and puts orange dip powder on my friend’s nail. Her nails were about 60 bucks and mine were about 50. Plus tip so it was all my money in total of 120 bucks. They continue to move around people to do my nails and it just wasn’t working right.
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Expert nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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