Quick Facts About Fancy Nails
Fancy Nails place has received a mix of positive and negative comments, indicating both strengths and weaknesses. In this analysis, we will discuss the strengths and weaknesses of the salon based on the comments provided.
One of the strengths of Fancy Nails place is the positive feedback regarding the quality of the nail services provided. One customer mentions that they did a really good job on their nails, highlighting the competence of the technicians. This suggests that the salon has skilled nail technicians who are capable of delivering satisfactory results.
Additionally, the salon is praised for having friendly and accommodating staff members. Several comments mention that the staff were nice and attentive, which creates a welcoming and comfortable atmosphere for customers. This is an important strength as good customer service contributes to positive experiences and encourages loyalty.
Another strength of Fancy Nails place is the availability of bilingual staff. One customer mentions that there is someone who speaks Spanish, which allows the salon to cater to a diverse customer base. By being able to communicate effectively with clients in their preferred language, the salon is able to provide a more personalized and satisfactory experience.
The acceptance of walk-ins is also a strength. While it is mentioned that the salon can be fairly busy, being able to accommodate walk-in customers demonstrates flexibility and convenience. However, it is recommended to make an appointment or call ahead to ensure availability, which can be seen as a potential weakness in terms of scheduling difficulties.
On the other hand, there are several weaknesses that are evident from the comments. One recurring complaint is the inconsistency in pricing. Customers mention being charged more than expected or not being shown prices on paper. This lack of transparency and inconsistency in pricing can create a sense of distrust and dissatisfaction among clients.
Another weakness highlighted is the issue of communication. While one comment mentions that the staff's English is fair, it is also indicated that some customers get confused when asked to wash their hands. The salon could potentially benefit from improving their communication skills to ensure that customers fully understand the processes and instructions.
Furthermore, there are comments regarding poor quality products used by the salon. One customer mentions that the nail polish peeled off within 24 hours, suggesting low durability and poor product choices. This is a significant weakness as it affects the longevity and overall satisfaction of the nail services provided.
Additionally, there are complaints about the painful experience of removing broken nails. Although one comment notes that it is usually not that bad with other technicians, the fact that this particular experience was painful raises concerns about the technique or care provided by the salon.
Lastly, there are comments about customers not receiving the desired services and being charged extra for services that should be included. This indicates a lack of attention to customer requests and a potential issue with upselling or overcharging. These experiences can lead to frustration and a loss of trust in the salon.
In summary, Fancy Nails place has strengths in terms of skilled technicians, friendly staff, bilingual availability, and acceptance of walk-ins. However, there are weaknesses in pricing inconsistencies, communication difficulties, poor product quality, painful experiences, and discrepancies between requested and provided services. Addressing these weaknesses would be crucial for improving customer satisfaction and ensuring a positive reputation for the salon.
Best TL Reviews
Really good job in doing my nails. Just the part of removing the rest of a broken nail was extremely painful. Other techs , it normally isn't that bad but this experience here, painful
What I got versus what I asked for I've also been charged more everytime I go even though I'm only getting a fill n pedicure I spend 130 with tip included every time and I'm so sick of not getting what I ASKED FOR WHEN IM PAYING FOR IT!!!! THEN TO BE UPCHARGED EVERY TIME FOR NOTHING LIKE SERIOUSLY A FILL SHOULD NOT COST MORE THAN A FULL SET so with that being said after spending $130 here I now have to pay more money to get them fixed I gave them three chances I'm done.
I've been going here for several months and I really like them. I tell all of my friends about this place!
Their English is fair and one of the people here speaks Spanish.
I recommend you bring cash because their card machine has a transaction fee.
While walk ins are accepted, they're fairly busy. I recommend making an appointment or calling ahead to make sure they're not busy.
The first thing they'll ask you when you come in is what service you want AND to wash your hands. A lot of people get confused when they say that, so hopefully that helps ????
I went to get refill on nails and toes painted. They didn’t have the colors I wanted , so I settle for other color , I told nail tech I wanted French tips n toes painted French as well she just kept going up on the price and prices was not shown on paper. Terrible service , I will NEVER GO BACK AGAIN!!
Absolutely terrible place. They scammed me. The prices weren’t consistent. Poor service. They charged me 130, when the nails costed 110 and when I went back to tell them, they said that they ripped themselves. Even though i already tipped them in cash. Do not trust your card with these people, bring cash, and they change their prices based on appearance.
I love getting my nails done at this nail shop! G is the best she always does my nails and never disappoints me!!
Staff were very nice to me, but I feel so bad saying this but terrible products, I paid 70dls for something that didn't las 24 hrs. Nail polish just peel off entirely on 6 nails. And 2 toe nails. None of my nails were filed even.
I wish I could have put up what I wanted and what I got but A-one
Place Pictures
Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot