Quick Facts About Fancy Nails & Spa
Fancy Nails & Spa is a nail salon that has received a mix of positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the establishment, it is important to analyze the comments provided.
One common complaint mentioned by several customers is the lack of skill and understanding of the male technician. Customers have stated that he did not properly execute the requested designs, cut nails too short, and caused them to bleed. This highlights a weakness in the salon's staff training and quality control, as the technician should have been able to meet the customers' expectations and ensure their safety and comfort. It is imperative for the salon to address this issue by providing additional training or substituting the male technician with someone who has the necessary skills.
Another weakness that was mentioned by multiple customers is the inconsistency in the quality of the nail services. Some customers complained about nails falling off shortly after getting them done, requiring them to visit the salon for multiple fixes. This not only inconveniences customers, but also reflects poorly on the salon's professionalism and attention to detail. It is essential for the salon to improve the quality and longevity of their nail services to ensure customer satisfaction and loyalty.
Additionally, some customers expressed dissatisfaction with the uneven results of their nail services. They mentioned dips and uneven thickness, indicating a lack of attention to detail and precision during the service. This is another weakness that the salon needs to address to improve the quality of their nail services and maintain customer satisfaction.
On the other hand, there were positive comments from customers who have had enjoyable experiences at Fancy Nails & Spa. They mentioned the friendly and kind staff, as well as the excellent job done on their nails and pedicures. These positive comments indicate that the salon has some strengths in terms of customer service and technical skills. The staff's friendliness and attention to detail during the services have resulted in positive experiences for some customers.
Another strength highlighted by a customer is the time and care taken during a pedicure, particularly the leg massage. This attention to detail and commitment to providing a relaxing and enjoyable experience sets the salon apart from others.
However, it is important to note that one customer reported a negative experience with a pedicure, stating that the technician cut their toe and caused an infection. This is a severe issue that the salon needs to address immediately and thoroughly. Proper hygiene and safety protocols are crucial for any salon, and the occurrence of such an incident undermines customer trust and poses a risk to their health. The salon must investigate and rectify the situation promptly to prevent further harm and maintain their reputation.
In conclusion, Fancy Nails & Spa has both strengths and weaknesses based on the provided comments. The salon's weaknesses include the lack of skill and understanding of the male technician, inconsistency in the quality of nail services, and uneven results. On the other hand, their strengths lie in the friendliness of the staff, attention to detail during services, and commitment to a relaxing pedicure experience. However, the salon needs to address and rectify the weaknesses identified, particularly in terms of staff training, quality control, and hygiene to improve customer satisfaction and loyalty.
Best TL Reviews
When I went in and ask for white tip with V-shaped! I even show the guy exactly what I want as Pictured! Nothing Fancy! But he completely did the opposite! & he even argued with me that It's French tip shape & Not V-shaped smh! So I ask how are you going to fix this? He simply just nod his head & said OMG! & looked over to the other customer next to me about the picture I showed & she completely disagree of what he said lol because he is in the wrong! Also I had my Nails for 5 days now! & Look? It's coming off & the nails are really thin too which I ask for thick layer as I always get! So I won't be coming here anymore! Don't Come here expecting to get what you want cause the guy do not know how to design & do Nails Properly.
Would not recommend coming here, they’re rude and won’t care if they cut you and make you bleed. Do not get your nails done by the MALE technician that’s where i messed up. Usually don’t have a bad experience with them but jeez… he cut me so bad, didn’t do the design at all how i wanted at all….. also made my nails shorter than I’d like… than he wanted to charge me an outrage price and i laughed and cried because the design and shape where horrible…. Another female technician tried to “fix”…. I walked out with taking the paint off and paying for just the set that was put on…. I went into another shop that completely 360 what they did and made my design come to life… DO NOT COME HERE…. Find somewhere better!
The last two times I've gone in here they send me to one of the males. He does not know what he is doing. Burned me with the dremel multiple times and I have had to take the file to properly shape my nails. Uneven nail tops as well. Not cool. Won't be returning.
Been going here for years but lately it has gone down hill. Got my nails done (white tips), they kept falling off, n every other day I was going in to have them fix one nail. They didn't charge me for it but it took time out of my day to do this. Finally just went somewhere else n no problems since I've got new full set on. I don't think I'll be back.
I really like this place, I've been coming here since moving to Spanaway 3 years ago.
I've never had a bad experience and the people are so nice here. I used to have stiletto acrylic nails but had to have them removed for my current job.
I just got my eyebrows done and the gal did a fantastic job. She took her time and was very detailed. I'm currently in the pedicure chair and my only complaint is the tickling lol.
Nails turned out uneven with big dips and thick in areas. Cut some nails too short. Will never go back.
I stopped in today because the salon is close to home. Everyone was very friendly and kind. She did an amazing job on my dip nails and made sure she was making them exactly as thin as I’d like them! I also got a pedicure done and it turned out great! She really took her time massaging my legs which I so appreciated, not many do when you get a pedicure. I will definitely be returning ????
I got my nails and toes done a few weeks ago and when the lady did my toes she crammed the tools so far into my toes she cut it open and it is now infected after her doing my feet. I went in there with no problems with my feet and I’m now in a lot of pain. Last time I’ll get a pedicure there.
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Fancy Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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