Quick Facts About First Nail
First Nail place has a number of strengths and weaknesses based on the comments provided. One major strength is the fact that they were able to accommodate a walk-in customer on short notice, which is always appreciated in emergency situations. Additionally, the salon is described as clean and nice, which indicates that they prioritize hygiene and provide a pleasant environment for customers. Another strength is the positive review from a loyal customer who has been going to the salon for over 15 years and has consistently received great and friendly service.
However, there are also several weaknesses that need to be addressed. The most concerning weakness is the unsanitary practices reported by multiple customers. It is mentioned that tools, including metal ones, are used on multiple customers without proper sanitization. This is a serious violation of health inspection laws and puts customers at risk for infections and other health issues. This is a clear area that the salon needs to improve upon to ensure the safety and well-being of their customers.
Another weakness highlighted in the comments is the basic quality of the pedicure and nail painting services. One customer mentioned that it was the most basic pedicure one could find, and another customer mentioned that the staff struggled to paint their nails and seemed eager to finish. This indicates a lack of attention to detail and a lack of skill or training in providing high-quality nail services. Customers paying a high price for their services expect better results and should not have to deal with rushed or subpar service.
Furthermore, there is mention of rude behavior from an older man who works at the salon. It is unacceptable for any employee to be rude or unprofessional towards customers, and it reflects poorly on the overall reputation of the salon. This is another area that needs improvement in terms of customer service and professionalism.
Additionally, there is a comment mentioning that the nails don't last after getting them done at First Nail place. This suggests that the durability and longevity of the manicures or acrylic nails may be lacking. Customers want their nails to last for a reasonable amount of time after paying for the service, and if they are not receiving satisfactory results in this aspect, they are likely to seek out other salons.
Overall, the strengths of the First Nail place include the ability to accommodate walk-in customers, a clean and nice salon environment, positive reviews from long-term customers, and affordable prices compared to other locations. However, the weaknesses of the salon include unsanitary practices, basic and rushed service quality, rude behavior from some employees, and nails that don't last. These weaknesses need to be addressed and improved upon in order for First Nail place to provide a better overall experience for their customers.
Best TL Reviews
Every single tool they used for my pedicure was used on multiple customers before me including metal tools, disposable files that are for one client use only, even the towel that was used to wipe down my legs and feet was used and had hair on it. My toes look okay but after paying almost $80 for a pedicure you would think the least they can do is follow the health inspection laws in their state and use sanitized new tools on each client. Super unsanitary and over priced for what you're getting, hoping I don't get any infections from this. I am never coming back here.
Honestly was going to leave when I saw they reused tools but didn’t want to go somewhere else and it be closed with my trip being the next day. Re using files, pumice and brushes…
The pedicure was great however the older man who sits in chair 10 was extremely rude because I asked him to fix a dent on my nail!! Very unprofessional!!
Giving this place two stars since I'm happy they were able to accommodate a walk-in in very short notice. In terms of quality, it was definitely less than and pretty much the most basic pedicure you can find. The woman was very kind but also struggled to paint my nails and seemed eager to finish (causing her to have to repolish a toe nail). Overall, the salon was clean and nice. If you need something short notice, it's an emergency, and they don't have a long wait time, I would suggest it. But only then!
I love this salon yum yum does the greatest nails !
I will always go to him faithfully best work. ***Megan
Place is nice, looks pretty. Will not recommend anyone to go here, nails don’t last
Asked for Tracey and wasnt disappointed. Im from New York and the prices are literally half of what they are in NY. They do an excellent job. I suggest you make an apt and not walk in as you may be waiting for a bit.
Great and friendly service for over 15 years. The remodel looks awesome ????
Place Pictures
First Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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