Frankie Rays

+44 1900 603939

5 Derwent Rd, Workington CA14 3TX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Frankie Rays

Frankie Rays Place seems to have a mix of strengths and weaknesses based on the provided comments. Let's analyze each one in detail to get a better understanding.

Starting with the strengths, some customers mention that the customer service at Frankie Rays Place is excellent, with staff described as friendly, helpful, and cheerful. The positive atmosphere created by the staff contributes to a good overall dining experience. Additionally, the staff seems to be accommodating when it comes to special requests. They are willing to mix some of the foods together or make something not on the menu, showing flexibility and a willingness to cater to individual preferences.

Another strength highlighted by customers is the cleanliness of the establishment. Customers mention that the place is lovely and clean, which is an important factor in creating a pleasant dining environment.

Furthermore, some customers praise the food at Frankie Rays Place. Comments describe the food as beautiful and tasty, with a good selection on the menu. One person specifically mentions that the steak pie they ordered was the best they have ever had. This positive feedback suggests that there are some menu items worth trying and that the overall quality of the food is high.

In terms of weaknesses, customers mention a few issues related to their specific orders. One customer expresses disappointment because they received the wrong coffee (white instead of black) and their toast was forgotten, arriving late and being inedible. While they received an apology for the mistakes, it is still worth noting that these errors caused a negative experience for this particular customer.

Some customers also express mixed or negative opinions regarding the breakfast options at Frankie Rays Place. One person mentions that they were not overly impressed with the breakfast; they found certain components such as the black pudding, frozen hash browns, tinned tomatoes, and mushrooms unappealing. Another customer complains that there were more beans on their plate than anything else. Additionally, frozen bread toasted is described as a customer's worst nightmare. These comments indicate that the breakfast options at Frankie Rays Place might need improvement and that they did not meet the preferences of these particular customers.

It is worth noting that despite some negative feedback, other customers have positive things to say about the food. They describe it as okay or nice and emphasize their overall enjoyment of the meals they had.

Price is mentioned positively by some customers who consider it great or excellent. This indicates that Frankie Rays Place offers affordable food, making it an attractive option for those looking for good value for money.

Overall, Frankie Rays Place seems to have strengths in terms of excellent customer service, a clean environment, and positive comments regarding the taste of some dishes. However, there are weaknesses related to specific orders, particularly regarding breakfast options, where customers express disappointment or dissatisfaction. It is important to consider these strengths and weaknesses when deciding whether or not to visit Frankie Rays Place.

Best TL Reviews

Rather disappointing, forgot to bring my black coffee (ordered white) and toast. When they eventually arrived I'd almost finished my breakfast, the toast was inedible, when I tried to cut it in half it shattered! They did apologize though.

Food was okay but the customer service was excellent ????

Lovely clean place but wasn't overly impressed with the breakfast. Bacon egg n sausage nice but crumbly black pudding frozen hash browns tinned tomatoes and mushrooms aren't my cup of tea. More beans on the plate than anything else. Then my worst nightmare frozen bread toasted. Worth a visit to form your own opinion but I wont be rushing back !

Food was beautiful and staff lovely and friendly

I regularly order a salad from Frankie Rays to take out with me working and travelling , It’s always lovely. Today I ordered a piece of steak pie and I have to say it is probably the best I have ever had, would highly recommend, it was gorgeous x

Great price friendly staff good bit of food

Nice place, nice food and great staff. Excellent prices too... Would highly recommend!

The staff are so helpful and cheerful it has a good friendly atmosphere and the food is excellent and good choice of menu.nothing is a problem to staff if you want something that maybe not on the menu(mix Some of the foods) they will help with your request.