Quick Facts About Fresh Nails Bar
Strengths:
1. Positive customer experiences: Many customers have had positive experiences at Fresh Nails Bar, with comments expressing satisfaction with the nails they received, particularly from technicians named Jon and Antoine. This highlights the skill and expertise of some of the staff members.
2. Friendly and professional service: Several comments mention the politeness and kindness of the staff, specifically technicians named An and Jon. This indicates that the customer service at Fresh Nails Bar is generally good, creating a positive and welcoming atmosphere for clients.
3. Ability to accommodate walk-ins: One customer mentioned that they were able to receive service without an appointment, and the staff was prepared and waiting for them. This suggests that Fresh Nails Bar is efficient in managing walk-in clients and can handle a busy schedule.
4. Skill in addressing specific nail issues: A customer mentioned that a technician named Antoine was able to identify and resolve a problem with their nails. This highlights the expertise and knowledge of some staff members in addressing specific nail concerns and providing appropriate solutions.
Weaknesses:
1. Aggressive and rough treatment: Several comments mention aggressive and rough treatment from certain staff members. This includes repeatedly criticizing the condition of the customer's nails, hitting their hand aggressively, and aggressively handling the customer's thumbs. This indicates a lack of professionalism and care during the service.
2. Lack of communication and language barrier: A customer mentioned that they had difficulty communicating with a technician who didn't understand them. This suggests that there may be a language barrier issue, which can lead to miscommunications and misunderstandings between staff and customers.
3. Poor polish job: A customer mentioned that the polish job was not done well, with parts of their nail visible through the polish and multiple smudges left on the nails. This indicates a lack of attention to detail and a lower quality of workmanship.
4. Uncomfortable and unsanitary environment: A customer complained about ants on the floor and felt uncomfortable with only male staff members. This suggests that the cleanliness and comfort of the salon may be lacking, which can negatively impact the overall experience for customers.
5. Pricing: One customer mentioned that they found the price for gel nails and regular toe polish change to be pretty expensive. This implies that the pricing may not be competitive compared to other nail salons in the area, potentially affecting the value for money for customers.
Overall, while Fresh Nails Bar has some strengths in terms of positive customer experiences and friendly service, there are also significant weaknesses in terms of aggressive treatment, communication issues, poor polish jobs, discomfort, and pricing. These aspects should be addressed and improved to provide a better overall experience for customers.
Best TL Reviews
this place was absolutely horrible workers are very aggressive and when he started my manicure he simply kept stating how short my nails were at least 5 times. he than kept hitting my hand aggressively when i supposedly wasn’t in the right “position” instead of asking me to move it in a kindly manner. he than cut and filed my nails down to almost my skin and it hurt left me bleeding. and he did not use a nail lamp instead used a fan and had me sit in front of it for 20 mins. the polish job is horrible leaving me seeing parts of my mail through the polish and he left me to walk out the door with multiple smudges as well as very wet nails when i go to a nail salon i don’t want to walk out with wet nails not being able to continue regular things and stress about smudging them. towards the end he kept aggressively pulling my thumbs away from my hand and almost laughing at me when they couldn’t go in that position. he didn’t even give me a massage at the end and rushed me to get out and pay. DO NOT RECOMMEND THIS PLACE IS HORRIBLE I FELT UNCOMFORTABLE AND DISGUSTED! i would give zero stars in could.
My nails look very nice, but the Indian gentleman that did them, cut my finger and it was bleeding on the towel! I started with a different guy with a ponytail and all was ok and it went downhill from there! I tried to speak to him and he didn’t understand me at all! Also thought pretty expensive for gel nails and regular toe polish change!
This place was Disgusting there were ants all over the floor. The man who did my Pedicure cut one of my nails way to short and it was sore for days. I felt extremely uncomfortable only men working They stood around me and talked the whole time I was getting my pedicure. I had no idea what they were saying but I felt like I was being judged For sure.
3 days ago... This is by far one of the worst fill-manicures I have ever received. over an hour of just filing down the old acrylic. He cut me 3 times... once bled enough for me to have to go wash my hands and hold a towel on it for a few minutes. I finally got someone else's attention and they called over the owner. she moved me to another chair and took over. unfortunately, she didn't redo the acrylic the first guy put down, so there is still polish visible from my last set. They charged me $40 for this ridiculousness.
I called and Jon got me in right away. After a pedicure Jon did my nails and I wanted pink white ombré and I haven’t had the best luck finding someone to do it the right way. Jon knocked it out of the park with my ombré nails just in time for my engagement photos! ❤️ thank you Jon!!!
I called to see if there were appointments available for my mom & I for Mother’s Day. They were so kind & told us to come right in & so we did. An & Jon are both so kind, personable & professional with what they do. They both took their time to do my mom & i’s pedicures & they turned out truly amazing! I am happy to say that I have found my forever nail salon. Don’t hesitate to get your nails done here, as you won’t regret it one bit.
I went there on a Sunday morning.....no appointment, but I called ahead just to see if they are busy or if I just can swing by. I live only 10 minutes away........When I came they where already waiting and ready for me. An extremely polite and nice Gentlemen, Antoine, took care of me. He did an outstanding job. He was gentle, but firm when he had to. I have an issue with three nails and he was able to identify the problem and take care of it. The Gel polish was applied professional and perfect........I am so happy and my feet feel like new.....
No this is not a bought review.....this is real experience and I can only recommend Fresh Nails Bar.....
Best nail salon in Fort Myers! John and Antwon fabulous! Kevin is new and great!
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