Quick Facts About Z Nails
Z Nails place, based on the comments provided, has both strengths and weaknesses. It is important to analyze these comments to get a comprehensive understanding of the overall customer experience.
Starting with the strengths, one comment expresses gratitude towards the friendly staff at Z Nails. The person appreciates their demeanor and acknowledges that they provide good service. This positive feedback indicates that the salon has staff members who are professional in their interactions with customers.
Another positive aspect highlighted in the comments is that Z Nails offers both walk-ins and appointments. This flexibility allows customers to choose what works best for their schedules. Additionally, one comment mentions that the salon has the lowest prices for the best service. This suggests that the salon provides competitive pricing, attracting customers who are price-conscious.
Moving on to the weaknesses, one customer had a negative experience where their nails started to peel just a day after getting them done. Despite going back to Z Nails to get them fixed, the issue persisted. This indicates a lack of attention to detail and quality control, which may be a weakness of the salon.
Another comment mentions that the service received at Z Nails was not friendly and the atmosphere was cold. The customer also noticed that employees moved customers in and out quickly, comparing it to a factory-like behavior. This suggests poor customer service and a lack of personalization. Additionally, the comment reports that the nails were filed crooked and the polish wasn't done properly, indicating a lack of precision during the nail service.
In terms of pricing, one customer expresses dissatisfaction with the high cost of a pedicure at Z Nails. The customer paid $73, which they consider overpriced for the service received. This suggests that Z Nails may have higher prices compared to other local salons, potentially deterring some customers.
Another negative aspect highlighted in the comments is the inconsistency of quality among the staff members. One customer recommends specific employees who provide good service, while advising against a particular young male employee who is described as rude, inattentive, and careless. This inconsistency in the skills and behavior of different staff members suggests a lack of proper training and supervision.
Despite these weaknesses, one comment from a male customer emphasizes that the staff at Z Nails are accepting and make him feel comfortable, even though he may be the only man in the salon. This demonstrates inclusivity and diversity within the establishment, which can be seen as a positive aspect.
In conclusion, Z Nails place has a mixture of strengths and weaknesses. The positive aspects include friendly staff, flexibility in scheduling, competitive pricing, and inclusiveness towards all customers. On the other hand, the weaknesses lie in the inconsistent quality of service, lack of attention to detail, subpar customer service, and potentially higher prices compared to other salons. To improve, Z Nails should focus on training their staff consistently, ensuring better quality control, and creating a warmer and more personalized customer experience.
Best TL Reviews
Me and my mom got her nails done a couple weeks ago there and the next day our nails started to peel we went in when they opened and they fixed them but still they peeled again I paid $103 when I was told it was $48 per person so I should have only paid $96 they are so unprofessional I had the guy who watched tv a lot and didn’t really pay attention my nails are different shapes and one nail Is longer then the other I am not pleased at all I want my money back but it is to late for that smh will never be going again
The person who worked on my nails didn’t do a bad job, hurt me a few time. Other employees were being rude to other customers not sure if I’ll be going back
I felt the service I got when I went there was not very friendly and they move people in and out of there like cows was very cold atmosphere my nails were filed crooked and the polish wasn't right
Very nice people Walk in & appts A little pricey but they have all gone up.Even at home ! I think they did a good job. THANK YOU Z-Nails Coshoton, Ohio
So I had my pedicure done never in my life have I paid $73.00 for just a pedicure. Even with gel nail polish no art work was done at all. Did a good job however over top price. Never returning.
they NEVER disappoint! lowest prices for the best service, hands down.
They say walk ins but they have only been scheduling appointments. I only go there because of being able to walk in but the last two times I went, I had to make an appointment. If anyone goes there, I would recommend the older lady or older man. There is one young male that sits on the left side by Suzanne and he does really good also but the other young male does not! He watches the TV or his phone. He doesn't pay attention to what he is doing. He's rude and he sighs continously. Like he doesn't want to be there or do nails. He has messed up my nails and my daughters nails. He also leaves the acrylic to drip off of the nail and he doesn't clean up the skin or any other mistakes he makes.
As a man...I like getting my toes done and eyebrows waxed. The folks here are great, and never make me feel uncomfortable being the only guy in there.
Z Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
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