Gallery Cafe

+44 333 241 4000

Exhibition Rd, South Kensington, London SW7 2DD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Gallery Cafe

The Gallery Cafe has a number of strengths and weaknesses based on the comments provided. Starting with the strengths, one of the most prominent is the quality of the chai latte. According to a customer, it was described as "really amazing." This positive feedback indicates that the cafe is able to offer exceptional beverages that satisfy customers.

Another strength mentioned is the convenience of the location. Being situated within a museum, it provides visitors with a convenient place to take a break and enjoy a meal or beverage. This is ideal for visitors who may need a respite during their museum visit and want a nearby option for refreshments.

Additionally, the cafe is commended for its carbon neutral coffee. This initiative showcases the cafe's commitment to sustainability and environmental consciousness. This can be appealing to customers who prioritize eco-friendly practices and want to support businesses that align with their values.

In terms of the food, there are mixed reviews. While some customers enjoyed their meals, such as the pizza and lasagna, others found them disappointing. However, one customer did appreciate the variety and relatively healthy options available on the menu. This indicates that the cafe is making efforts to cater to different dietary preferences and provide a range of choices for customers.

The cafe also receives positive feedback regarding its staff. Customers mention that the staff is smiley, helpful, and understanding. This can greatly enhance the overall dining experience, as friendly and attentive staff contribute to a positive atmosphere and customer satisfaction.

Moving on to the weaknesses, one prevalent concern is the pricing. Multiple customers mention that the cakes and overall food prices are quite high. This could discourage some customers from choosing the cafe, especially if they are on a tight budget or feel that the prices are not commensurate with the quality of the food.

Another weakness highlighted is the limited warm food options, particularly for breakfast. Customers expressed a desire for more main food options, as opposed to just sandwiches. This indicates that the cafe could benefit from expanding their menu to cater to customers seeking a more substantial breakfast option.

There is also a mention of noise levels being high in the cafe. This may be off-putting for customers who prefer a quieter and more relaxed dining environment. Addressing this concern could potentially attract customers seeking a calmer and more peaceful dining experience.

Furthermore, there seems to be some confusion regarding the takeaway options. One customer notes that it was not clear that the takeaway option meant taking the food outside the museum. This lack of clarity may lead to misunderstandings and dissatisfaction among customers who wish to enjoy their food elsewhere.

Lastly, the cafe receives criticism for the quality of certain food items. One customer describes the blueberry muffin as tasting like a midlife crisis, and others found the pizza to be dry and flat. These negative reviews suggest that the cafe may need to improve the consistency and quality of their food offerings to ensure customer satisfaction.

In conclusion, the Gallery Cafe has strengths in terms of their quality beverages, convenient location, sustainability efforts, and friendly staff. However, there are also weaknesses, including high prices, limited warm food options, noise levels, confusion over takeaway options, and inconsistent food quality. Addressing these weaknesses could help enhance the overall dining experience and attract a wider range of customers.

Best TL Reviews

The chai latte was actually really amazing but the cakes price was quite high and the fact that we have to drink all the drinks at the cafe and we cannot bring it with us made us having to drink it quick. They offer take away option but it was not clear that this meant takeaway to outside the museum. We wanted to have some breakfast but there were no main food warm food options other than sandwiches so having this improved will be great. The carbon neutral coffee is a great idea and wanted to learn more about it.

The place is very convenient for a break during the museum visit. The food is fine. We tried pizza, wrap, salad , muffin and carrot cake. It is quite expensive. We spent 50 pounds for 3 people. It is also very noisy. I experience fast service and payment

Food was dreadful, the blueberry muffin tasted like a midlife crisis. My friends had the the pizza and apparently it was drier than my texts, and flatter than my sister. I’d rather go for a coffee with my dodgy uncle than eat here.

We really enjoyed our food today, pizza was great, with a tasty base ???? (I wish there was more varieties of pizza though), also we had lasagna, which my daughter liked. Overall food is good and freshly made .

I was there with a friend and two kids. We enjoyed a lot! It’s the best option in the museum. They so many vegan options. Kids menu was not vegan. When I asked if they can do a vegan kids menu they offered a great vegan option without hesitating. Staff is smiley and helpful. Also it is much more illuminated than the other cafes in the museum. Their kid menu is healthier than the other one as well (i do not understand why kids menu has never no-nutritional value). We appreciate our experience and we will be back!

Pizza was pretty good and although we visited on Saturday afternoon there was plenty of comfy seating upstairs and access for prams via lift.

Tables were clean and there were staff constantly on hand tidying up tables so it didn't have that air of understaffed neglect that some self-service places have when they are busy.

It's not cheap but not eye-wateringly expensive either. You'd always expect to pay a little extra eating in these kinds of places.

Food was good; much variety and relatively healthy. The portion sizes were very large in comparison to their price and the staff were extremely welcoming, helpful and understanding.

Most of the photos on this map are *not* the photos of this cafe. This is a small cafe on the second floor with vegetarian menu. It's usually quiet. Staff were extremely well informed about allergy and super helpful. Halloumi panini and beetroot salad I had were scrumptious. Will definitely come again.