Quick Facts About Gentlemen's Barbershop
Gentlemen's Barbershop is a place that has received mixed reviews from customers. In order to evaluate its strengths and weaknesses, we can analyze the comments provided.
Starting with the strengths, several positive aspects have been mentioned. One customer mentioned the cool environment of the shop, which can create a welcoming and enjoyable experience for clients. Another customer appreciated the cleanliness and orderliness of the place. This suggests that Gentlemen's Barbershop places an emphasis on maintaining a clean and sanitary environment for its customers. Additionally, the shop's location in a great part of town with plenty of parking is considered a strength, as it offers convenience and accessibility for customers.
The professional and prepared staff is highlighted in one comment. This indicates that the barbers at Gentlemen's Barbershop possess the necessary skills and knowledge to provide quality haircuts. The fact that they accept credit or debit cards for payment, including tips, is also seen as a positive aspect, as it provides convenience for customers who may not carry cash.
Another strength of the barbershop is the positive customer service experience described by a different customer. The barber, Ruben, is praised for listening to the customer's requests, clarifying any ambiguities, and delivering a tight fade and clean edge. The fact that the staff members also provided recommendations on local attractions and places to visit in the area shows that they go above and beyond to ensure a positive experience for their customers.
Moving on to the weaknesses, a few areas of improvement are pointed out. One customer mentioned being charged extra compared to what was initially discussed on the phone. This indicates a lack of transparency or miscommunication regarding pricing, which can result in customer dissatisfaction. Additionally, the customer mentions being asked for a minimum 30% tip, which can be seen as pushy or greedy behavior. This might make customers feel obligated to give a higher tip, even if they are not fully satisfied with the service provided.
One customer expressed disappointment with the haircut they received. The customer felt that their specific requests were ignored, and the end result was not satisfactory. The customer also mentioned unevenness and dissatisfaction with the fading technique used on their full beard. This suggests a lack of attention to detail and a failure to meet the customer's expectations.
Another negative aspect highlighted by a customer is the way they were treated by the staff. The customer felt that the workers were rude and looked at them like they weren't supposed to be there, despite having an appointment. This indicates poor customer service and a lack of professionalism, which can create a negative atmosphere for customers.
Furthermore, one customer expressed disappointment in the barbershop's inability to accommodate shape-ups due to COVID-19 mask mandates. This suggests a limitation in their services and a potential inconvenience for customers seeking specific grooming services.
Another weakness mentioned by a customer is the difficulty in getting an appointment. The customer mentioned that they attempted to visit the shop without an appointment but were consistently turned away, as the barbers claimed to be "done for the day" by early afternoon. This suggests a lack of availability for new clients and a missed opportunity for the barbershop to expand its customer base.
In conclusion, Gentlemen's Barbershop has some positive attributes, such as a cool environment, cleanliness, convenient location, professional staff, and good customer service. However, there are also areas that need improvement, including transparent pricing, attention to customer requests, professionalism, and availability for new clients. By addressing these weaknesses, Gentlemen's Barbershop can enhance its overall reputation and customer satisfaction.
Best TL Reviews
Cool environment but charged Me 5 dollars extra per what they said on the phone and asked for a 30% minimum tip. Would have been willing to pay extra for a really good haircut but it was just Alright and left my full beard looking patchy after trying to fade.
I just moved to Chico and saw this shop while walking around. I booked an appointment and had a great cut. It’s a clean and bright shop, right in a great part of town. Plenty of parking too. Ruben listened to what I asked for, he clarified a few things and gave me a tight fade and edged me up real clean. Everyone in the shop was cool as well and gave me a bunch of recommendations on restaurants, bars and various things to do in Chico. Definitely will be back 10/10.
Buena atención, personal preparado y profesional, lugar limpio y ordenado... Jenaro puede atender en inglés y español, trabajo y corte recomendado...
Great shop. They are super professional barbers. No issues getting in and out on your lunch break. Make sure you call for appointment for best service. They also accept credit or debit cards for cut and tip. This is really a plus. My barber there is Jonathan Campos.
If I could put a 0 I would. Worst haircut ever my husband was very specific with what he wanted and he cut off way more than asked, it wasn't even and he charged us 40 dollars. My husband hates it and doesn't even want to go out with his hair looking like that. And the workers were very rude and looked at us like we weren't supposed to be there even though we had an appointment I do not recommend
I used to go monthly for a beard shape up/trim. They're excellent and I really liked my barber. Unfortunately due to covid mask mandates they don't do shape-ups anymore ????. It's at a very convenient location relative to work, so I can't wait til they are able to do shape-ups. Oh and they used to give you a beer to drink during your cut. I assume that's not happening now either.
Definitely worst haircut I've ever had. I told him exactly what I wanted, he completely ignored me and basically shaved the sides of my head and even that he didn't do well. I went to another barber on the way home and they could not believe a so called professional did this to my hair. Told me, wait a month or two we'll see what we can do with it then.
I’ve tried to go here a few times , admittedly without an appointment but everytime all the guys are “done for the day and aren’t taking anymore “ by 3-3:30, so I guess they don’t need to much as far as new clients
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Gentlemen's Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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