Golden City Chinese Takeaway

+44 1472 692572

44 Nicholson St, Cleethorpes DN35 8RW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden City Chinese Takeaway

Golden City Chinese Takeaway has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. In this analysis, we will discuss these comments and evaluate the overall strengths and weaknesses of the takeaway place.

Starting with the strengths, several customers have praised the taste and quality of the food. One customer mentioned that the food tasted great and specifically highlighted the Egg Fried Rice, Sweet and Sour Chicken, and Salt and Pepper Chicken. Another customer mentioned that the food was beautiful, full of flavor, and praised the delicious taste.

Portion sizes were also mentioned as a strength of Golden City Chinese Takeaway. One customer stated that the portion sizes were great, providing good value for money. Another customer mentioned that they ordered four dishes for £15.00 and found it to be excellent value for money.

Another strength mentioned by a customer is the convenience of ordering through Food Hub, allowing them to pay by card. This is a useful feature for customers who prefer cashless transactions and adds to the overall convenience of ordering from Golden City Chinese Takeaway.

Prompt and hot delivery is another strength mentioned in the comments. One customer stated that the food arrived within an hour and was piping hot. This indicates that the takeaway is efficient in delivering orders in a timely manner, ensuring customer satisfaction.

Additionally, a customer mentioned the helpful customer service provided by the restaurant. They mentioned that the restaurant was fantastic in assisting with their order and providing recommendations. This indicates that Golden City Chinese Takeaway values customer service and goes above and beyond to help customers make informed choices.

Moving on to the weaknesses, one customer had a negative experience with missing items in their order. They claimed that when they called to report the missing food, the restaurant demanded payment again for the missing items. This lack of customer service and refusal to send a replacement is a significant weakness.

Furthermore, this customer also mentioned that when they complained about the issue, the worker at the restaurant displayed a seriously bad attitude and even went on to verbally abuse them. This shows a lack of professionalism and customer care, further highlighting the weakness in the restaurant's service.

Another weakness identified in one of the comments is related to the quality of a specific dish. A customer mentioned that their curry had only 6 prawns, onion, and a paltry gravy. This suggests that the portion and quality of some dishes may not consistently meet customer expectations.

In conclusion, Golden City Chinese Takeaway has several strengths, such as great-tasting food, good portion sizes, the convenience of ordering through Food Hub, prompt delivery, and helpful customer service. However, there are also notable weaknesses, including issues with missing items, poor customer service, and inconsistencies in the quality of certain dishes. The takeaway place should focus on addressing these weaknesses and improving their customer service to ensure a positive overall experience for their customers.

Best TL Reviews

Great Chinese takeaway, I ordered an Egg fried Rice, Sweet and sour chicken and salt and pepper chicken the food tasted great and the portion sizes were great. You can order on Food Hub which was useful for me so I could pay by card. The food arrived within an hour and was piping hot. Will be returning.

The best chinese in gy and clee try the singapore chawmain

Ordered some food and then I got home not all there rung up and she tried making me pay again for my missing food, have refused to send a replacement and said I will have to pay whatever, even though I have paid. Won’t be going back

Update on this, worker who works there doesn’t like that customers can leave a reviews, so she decided to take it upon her self to ring us back and abuse us, order was taken wrong from the beginning which we did not know, but had seriously bad attitude in dealing with a complaint. Disgusting service. How dare she ring us up and complain to us about us not being happy.

I am sorry you cannot take an order efficiently or give a customer good service.

Lost us as a customer disgusting attitude

They are simply the BEST Chinese - nothing running in grease like others and when you ring them for anything including help on what to order is FANTASTIC - I am happy to pay the extra for delivery out of immediate area and still food is hot and so tasty - never ever had need to complain about anything - I am addicted ❤️❤️❤️

We ordered food to our holiday park, met the driver at the reception, food arrived hot and under the estimated time given, food was absolutely beautiful full of flavour, we ordered 4 dishes for £15.00 and the salt and pepper box. There was loads excellent value for money definitely recommended and I definitely will order again when we next come down

Fantastic Chinese food, tasted beautiful, good sized portions, very reasonably priced, delivered to your lodge, caravan door at Thorpe Park, lovely lady serving at the counter, very friendly and polite.

Highly Recommended

Hardly a curry, 6 prawns , onion and paltry gravy kinda curry

Friendly owners and delicious food:)