Golden Taste

+44 28 9266 5378

1 Knockmore Square, Lisburn BT28 1SZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Taste

Golden Taste Place, based on the comments provided, has several strengths and weaknesses.

Starting with the strengths, it is evident that the food at Golden Taste Place is highly regarded by many customers. The comments consistently mention that the food is delicious and that they would recommend it. This demonstrates that the establishment has a strong ability to prepare tasty dishes that keep customers coming back. Additionally, one comment mentions that it is the best Chinese takeaway in Lisburn and that the food selection is good. This suggests that Golden Taste Place has a wide range of options available to cater to different customer preferences.

Another strength mentioned is the service provided by the staff. Multiple comments praise the service at Golden Taste Place, stating that it is very good. This shows that the staff is attentive and responsive to the needs of the customers, which can greatly enhance the overall dining experience.

Moving on to the weaknesses, one recurring complaint is the lack of a great atmosphere, as the establishment is take away only. While this may not be a significant issue for some customers who prioritize the quality of the food, others may value a more comfortable and enjoyable dining environment. This could potentially deter customers who prefer to dine in and may reduce the overall customer satisfaction.

Another weakness highlighted in the comments is the inconsistency in the quality of the food. One customer mentions that the food is hit or miss, indicating that the quality of the dishes can vary from visit to visit. This inconsistency can create uncertainty for customers who rely on consistency when choosing a restaurant, and it may lead them to seek alternative options.

There are also complaints regarding the waiting time for both dine-in and delivery orders. Multiple comments express dissatisfaction with the waiting time, with one customer specifically mentioning a waiting time of 35 minutes and receiving a unsatisfactory response from the staff. Delays in service can frustrate customers and potentially drive them away, especially when there is a lack of communication regarding the expected waiting time.

Another weakness mentioned is the lack of availability of certain dishes. One customer recounts an instance where they regularly ordered a specific dish, only to be told after waiting for 20 minutes that it was no longer available. This type of experience can greatly impact customer satisfaction, as it demonstrates a lack of consistency and reliability in the menu offerings.

Lastly, there is a comment about the lack of communication when the establishment unexpectedly closes. The customer placed an order for delivery, only to find out that the restaurant was closed when they arrived to pick it up. This lack of communication and inconvenience can greatly disappoint customers and make them question the reliability and professionalism of the establishment.

In conclusion, Golden Taste Place has strengths in the form of delicious food and good service. However, it also has weaknesses such as the lack of a great atmosphere, inconsistency in the quality of the food, long waiting times, lack of communication, and unavailability of certain dishes. It is important for the establishment to address these weaknesses in order to maintain customer satisfaction and loyalty.

Best TL Reviews

Food is good, service is very good, not a great atmosphere as it is take away only.

Cracking food I would highly recommend it.

It's a very busy Chinese that tells you everything you need to know.

Delicious foods.... I ask u.. what called woman write note down after customer order it... I know she's Ceri.. cant remmy her surname. Please let answer back to me.

Curry was great as usual but the chow mein noddles are like spaghetti..really thick and soggy..

Have been going to Golden taste for a while now food is hit or miss, lately waiting time has been ridiculous,, I order Duck with Satay sauce on a regular basis but this week after placing my order waiting 20 mins the cook decided no we don't do this,, what way is that to treat a customer its a sure way to loss customers I can say I will never Chinese again.

I phoned to order and was told 15-20 mins which was ok. On arrival at Golden Taste I paid for the food and stood to wait after 35mins I asked was it going to much longer as I had been waiting 35mins to be told be the person behind the counter " Everyone is in the same position" this wasn't a very satisfactory answer. If the waiting time was going to be that long they need to tell people this.

Food was ok but staff need to be a bit more focused on Customer Services.

Ordered food tonight for delivery, waited over am hour, still no food. Rang them, no answer so drove round and they were shut! Very disappointing as we always use this chinese, food arrived 1hr n a half after I ordered.

Probably the best Chinese takeaway in Lisburn, good selection of food an tasty, took me a while to find a decent Chinese then found the golden taste and have been going there for years now, keep up the good work and good food!