Quick Facts About Koolio's
Koolio's Place is a local establishment that has received mixed reviews. While some customers praise the food quality and service, others have had negative experiences. In order to evaluate the strengths and weaknesses of Koolio's Place, we will analyze the comments provided.
One of the most commonly mentioned strengths of Koolio's Place is the quality of their food. Customers repeatedly highlight the donner, chili and garlic sauce, and chicken burger as being delicious and always hitting the spot. The comment about the staff, management, and quality of food always meeting expectations further reinforces this strength. Additionally, the portion sizes are cited as being generous, with the chicken and wings specifically mentioned as having large pieces. This consistent positive feedback about the taste and quality of the food suggests that Koolio's Place excels in this area.
Another strength mentioned by customers is the loyalty and longstanding customer base that Koolio's Place has developed over the years. One customer states that they have been going to Koolio's since 2000 and find the food to be consistently spot on. The fact that customers continue to return to Koolio's Place indicates a level of trust and satisfaction that is important for any business. Additionally, the comment about Koolio's having enough customers all over the UK suggests that their reputation extends beyond the immediate area, demonstrating a strength in their brand recognition and customer base.
On the other hand, there are several weaknesses highlighted in the comments as well. One customer complains about a negative experience with the owner or staff member regarding correct change. This suggests a lack of professionalism and customer service skills, with the customer feeling dismissed and disrespected. This type of behavior can significantly impact the reputation and overall experience at Koolio's Place.
Another common weakness mentioned is the issue of slow service and long wait times. One customer notes that their food took over two hours to arrive, with multiple promises of a shorter wait time. Delays and unfulfilled promises can lead to frustration and dissatisfaction among customers. The negative review also mentions running out of chicken, which further highlights issues with inventory management and customer satisfaction.
Hygiene is another significant weakness that is brought up by a customer who claims to have heard about a rat running around the food. Poor hygiene practices can have severe consequences for a restaurant, as it not only leads to customer health concerns but also damages the business's reputation. It is vital for Koolio's Place to address and improve any concerns regarding cleanliness and hygiene.
In terms of the physical establishment, one customer comments on the small size of Koolio's Place. While this is not necessarily a weakness in itself, it may lead to overcrowding during busy times or insufficient seating for customers. If Koolio's Place wants to accommodate a larger customer base, they may need to consider expanding their space or finding ways to manage capacity effectively.
Finally, while not explicitly mentioned in the comments, it is worth noting that Koolio's Place's ability to cater to specific dietary preferences and restrictions, such as offering halal meat, can be viewed as a strength. This allows them to attract a wider range of customers who may appreciate the option.
In conclusion, Koolio's Place exhibits strengths in terms of food quality, loyalty among customers, and the ability to cater to specific dietary requirements. However, weaknesses lie in issues of customer service, slow service, inventory management, hygiene concerns, and the small physical space. To improve overall customer satisfaction and reputation, Koolio's Place needs to address these weaknesses by addressing staff behavior, improving service efficiency, ensuring inventory availability, maintaining high hygiene standards, and considering expansion options if necessary. By doing so, they can build on their strengths and create a more positive and consistent dining experience for their customers.
Best TL Reviews
The best donner in town. Chili and Garlic sauce is always on point. And the chicken burger on the girll hits the spot every time. Always a pleasure ordering from here. The staff, the management, the quality and the portions size are always meeting expectations. The chicken and the wings is always big pieces. I would recommend Koolios time and time again. ????
What an absolute horrible man. Order 3 donner and chips and he took a £20 note off me. When I asked for my change he said its totals to £20. I attempted to argue with him saying donner and chips is only 4.50 with a drink. But he was aragant horrible man shooing me away with his hand. Telling me to get out. Should have cost £13.50 for all 3, as their menu stated the prices.
So annoyed with this horrible man. Never will I return. I went at 3.30 on Wednesday. So hopefully the owner can pinpoint the worker and sack him. (If he wasn't the owner).
Been going koolios since 2000 and it’s allways spot on
It’s all about the donner with chilli sauce no takeaway is beating them when it comes to donner
Same boss same quality staff are respectful and food is bang on.
For all u haters u don’t need to go koolios they have enough costumers all over uk
Manchester
Oldham
Hyde
Blackburn
Burnley
London
Birmingham
List goes on and on
It's a Small Place. Halal Meat and love their fried Chicken. You should try it
I ordered food at 7:30 and waited till 9 and it still hadn’t come. So I called and he said we’ve ran out of chicken but you should get it in 15 minutes. It is currently 10:20 and it still hasn’t come. Terrible service.
Ever since the variety of drinks they had to offer went the food in this went dramatically downhill, at one point this was the best chicken spot in the whole of derby street and dean. But you know what they say every good thing must come to an end.
Hygiene very bad I heard they had a rat running around food was good
Love this place! I travel from another town to come eat food from here. Not only is the food fantastic but the service is brilliant. Fast and efficient. And the prices are great too!
Koolio's Info
Amenities
Service options
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Delivery
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Takeaway
Highlights
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Fast service
Accessibility
Offerings
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Kids' menu
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Late-night food
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Quick bite
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Vegetarian options
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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Cash only
Today
Opening Hours
| Monday | 02:00 AM - 10:30 PM |
|---|---|
| Tuesday | 02:00 AM - 10:30 PM |
| Wednesday | 02:00 AM - 10:30 PM |
| Thursday | 02:00 AM - 10:30 PM |
| Friday | 02:00 AM - 10:30 PM |
| Saturday | 02:00 AM - 10:30 PM |
| Sunday | 02:00 AM - 10:30 PM |
How to go there
Location
Places