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Grand Central

+44 1803 555151
51 Torbay Rd, Paignton TQ4 6AJ United Kingdom of Great Britain and Northern Ireland
Open Today: 08:00 AM - 11:00 PM

Quick Facts About Grand Central

Grand Central Place, located in Paignton, has gathered a diverse range of reviews that provide insight into its strengths and weaknesses as a venue. In this article, we will explore the various comments made by customers and evaluate the overall performance of the establishment.
One of the most prominent strengths highlighted by multiple customers is the presence of a pub with live sports screenings. Many customers praised the opportunity to watch football matches while enjoying a drink at the Cooler Pub. This feature adds an entertainment aspect to the venue, making it an attractive choice for sports enthusiasts. The availability of big screens, as mentioned by one customer, allows for a more immersive viewing experience.
Additionally, the beer selection and quality were highly regarded by customers. One individual specifically mentioned the excellent quality of their pint of Guinness. The positive comments about the beer demonstrate that Grand Central Place prioritizes offering a diverse and well-kept beer selection, catering to the tastes of its customers.
Furthermore, the friendly and efficient staff at Grand Central Place received positive feedback from several customers. The mention of helpful and quick service implies that the staff prioritize customer satisfaction and actively engage with patrons. Good customer service, as highlighted by one customer, contributes to a positive dining experience and encourages customers to return to the establishment.
On the other hand, there are also several weaknesses that have been brought up by customers. One of the complaints was the lack of a warm welcome upon arrival. The absence of a friendly greeting and having to fetch menus themselves made customers feel less appreciated and unwelcome. Offering a warm welcome and providing menus upon arrival are essential aspects of good customer service.
Some customers criticized the food quality at Grand Central Place. One individual noted that the eggs they received were undercooked and another commented that the food was overly salted. These complaints highlight inconsistencies in the food preparation and seasoning, which can lead to a negative dining experience. Consistency in food quality is crucial for any restaurant to maintain its reputation and ensure customer satisfaction.
In addition to concerns about food quality, another customer experienced poor service. They felt insulted by the owner when they made a comment about the food. The owner's unprofessional response and perceived attitude problem reflect negatively on the overall management and customer service at Grand Central Place. The incident described by the customer suggests a lack of professionalism and customer-centric approach from the owner.
Despite these weaknesses, there were still positive reviews regarding the food quality and affordability at Grand Central Place. Positive comments about fresh food, reasonable prices, and delicious dishes like spaghetti and vega bangers & mash demonstrate that the establishment excels in some aspects of its culinary offerings. These positive reviews indicate that Grand Central Place has the potential to deliver a satisfying dining experience.
In conclusion, Grand Central Place in Paignton has garnered both praise and criticism from its customers. The presence of a pub with live sports screenings, good beer quality, and friendly staff contribute to the strengths of the venue. However, weaknesses such as a lack of warm welcomes, inconsistent food quality, and poor service from the owner have also been highlighted. By addressing these weaknesses and maintaining their strengths, Grand Central Place has the opportunity to improve their customer experience and establish a stronger reputation in the industry.


Best TL Reviews

Cooler Pub , wo Fußball ⚽️ läuft und man Bier trinken kann.
toll um fussballspiele zu schauen
What a huge screen to watch my beloved Everton get tonked 2-1 by Man Utd ☹️.
Beer was good, a lovely pint of Guinness, and the staff were friendly, helpful and quick.
We will definitely be back next time we are in Paignton..
Came here as our usual was shut, sat down outside and had to go in to get menus, would've been nice to have been greeted and handed menus so we felt welcome. Sat outside as it was a nice morning and had two breakfasts, was okay. couldn't eat my eggs as they were undercooked. Service was good.
Over salted food, I have eaten at this place six times because of reviews, but the quality varies. I gave it a chance because others wrote that is good food but it really is not. Also, I gave it a few more tries just to see if the average might balance my review when I was insulted by the owner for making a comment about the food.
This owner is short with a little attitude typical of his lower class. I am not recommending this place for two reasons: low quality food and poor service!
Great fresh food. Reasonable prices. All in all well done all at Grand Central. Thank you for another great breakfast.
Excellent service great friendly staff lovely fresh food well worth a visit
Een heerlijke spaghetti met veel gehakt en een lekkere vega bangers & mash gegeten.
Goede bediening.

Place Pictures

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Grand Central Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
  • Great tea selection
  • Sport
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
Offerings
  • Alcohol
  • Beer
  • Healthy options
  • Quick bite
  • Wine
Dining options
  • Dessert
Atmosphere
  • Casual
Crowd
  • Groups
Planning
  • Accepts reservations

Today

Opening Hours

Monday 08:00 AM - 11:00 PM
Tuesday 08:00 AM - 11:00 PM
Wednesday 08:00 AM - 11:00 PM
Thursday 08:00 AM - 11:00 PM
Friday 08:00 AM - 11:00 PM
Saturday 08:00 AM - 11:00 PM
Sunday 08:00 AM - 11:00 PM

How to go there

Location