Grill Bey

+44 1296 334777

75 Buckingham St, Aylesbury HP20 2NF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Grill Bey

Grill Bey place has both strengths and weaknesses, as evident from the comments provided. In terms of strengths, one customer mentions that it is great to have gyros close to home, indicating that the location of the restaurant is convenient. Additionally, another comment praises the quick, filling, and flavorsome meals offered, suggesting that the food is satisfying and tasty. One customer even rates the restaurant as 10/10 and highly recommends it.

Furthermore, a comment highlights the professionalism of the staff and their commitment to offering a first-class service. This indicates that the staff are attentive and provide excellent customer service. Consistency is also mentioned, suggesting that Grill Bey place maintains its quality over time and does not decline in standards.

On the other hand, there are several weaknesses mentioned in the comments. One customer complains about the portion size of their kebab, stating that it had hardly any meat in it. They also mention that the meat was old, soggy, and tasteless, indicating a lack of freshness and quality. Another complaint is about the old and crumbly bread used. This suggests that the ingredients used by Grill Bey place may not always be of the highest quality.

Additionally, it is stated that the restaurant is understaffed, with one person handling preparation and another taking orders and sorting out deliveries. This could lead to delays and a decrease in efficiency, affecting the overall customer experience.

Another weakness mentioned is the refusal to accept card payments, which suggests potential tax avoidance. This could be seen as unethical by some customers and may inconvenience others who do not carry cash.

Furthermore, a customer reports finding a hair in their sandwich, implying that the hygiene standards of the restaurant may be lacking. The lack of hair nets and face masks for staff members further supports this concern. This could potentially have a negative impact on the restaurant's reputation and customer satisfaction.

Moreover, one customer advises against using Uber Eats to order from this restaurant, as they had a negative experience with a delivery driver. The driver allegedly waited for additional orders, resulting in the food arriving cold. This suggests a lack of professionalism on the part of the delivery drivers and potentially affects the overall quality of the food received.

Finally, a comment highlights that the food and portion sizes have declined over time. This indicates that there may have been a decrease in quality and consistency compared to when the restaurant first opened.

In conclusion, while Grill Bey place has some strengths such as convenient location, tasty food, and professional staff, it also has several weaknesses including issues with portion sizes, quality of ingredients, understaffing, refusal to accept card payments, hygiene concerns, and potential delivery issues. It is important for the restaurant to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

So great to have gyros so close to home now! This is a great place if you’re feeling hungry and want a quick filling and flavoursome meal! Recommended 10/10!!

Big mistake coming here.

Kebab had hardly any meat in it (see photos of my veggie sandwich). Very stingy portion. Meat was old and soggy with no taste.

Bread was old and crumbly. They are also understaffed, 1 guy doing the preparation and the other taking orders sorting out delivery.

They also don't accept card (been like this for a year now, obviously avoiding paying tax). Had to walk to the cash machine.

Found a hair in my sandwich too. Probably because the staff don't wear hair nets and face masks.

This place use to be good but obviously the owner only cares about money and not quality.

Do yourself a favour and go KFC or Bodrum Kebab up the road.

And all the other 5 star reviews are fake. So ignore

I can’t recommend this place enough. The food is first class without compromise and the staff are so professional and always go above and beyond to make sure they offer a first class service. Which is very difficult to find today. A lot of takeaways start off good and then decline once established. This business is consistent each and every time and a true recommendation.

Highly advise ( NOT ) ordering any food from this branch in Aylesbury using Uber Eats!

Quite simply the reason for this is the delivery drivers sit outside the branch once they’ve picked up your food and then wait to see if any other orders come in. Obviously this results in your food arriving stone cold, a tin of soup straight out our cupboard before heated was warmer than the food we had delivered this evening. The worst part of all was quite simply we worked out what the driver was doing via tracking on the app so we approached him on delivery and completely admitted that’s exactly what he was doing! Must also add he didn’t seem bothered about the fact your food is going to be cold REF: delivery driver ( Mr Subramaniam ) clearly a fake name on his Uber Eats account.

Needless to say we had to discard over £25 worth of food into the bin and not a single response back from just eat.

If I could rate this lower then 1 star I would as it doesn’t even warrant that.

This restaurant and Uber Eats need to seriously reconsider the type of people they use to carry out probably the most important part: Delivering the final product ( WARM ) and giving customers the service and produce they’ve paid a lot of money for!!

Been on bed rest for a week in Aylesbury so have had a new takeaway every day. This is the first one I've had where the food is actually really good. Delivered fast. Wish i hadn't wasted my money on all the other days.

I turned up with no cash and their card machine was playing up, but instead of sending me down the road to the cash machine they showed me how to pay via their website in 30 seconds. Excellent, friendly service. And then, after all that, the gyro was delicious and great value. Can't wait to go back!

This place has really went down hill, the food don't taste the same and the portions have went down the pan.

Previous Review:

Food is great and healthy, the staff are polite, helpful and really look to go that extra mile. Keep up the good work

** HONEST REVIEW **

When we first started ordering food from this takeaway when they first opened it was INCREDIBLE! Easily the best kebab around Aylesbury you could tell they chose the more expensive meat compared to the other kebab shops around Aylesbury and there food packaging was superior to non, the chips were in a plastic container covered in cheese and the kebabs wrapped in there own branded paper then wrapped properly and kept hot. It’s always been a treat to buy from this kebab shop as by the way there kebabs are so are there prices there what I would call posh kebabs so the prices are more expensive than other places around here, I ordered my food tonight and to start they were 45 mins late on top of the hour wait in the first place then when my food came the delivery driver had forgotten parts of our order (not sure if it was delivery guy or restaurant) when we opened our food from a tied handle bag with holes in my kebab was wrapped in 1 single piece of foil where most had fallen out in the bag the chips were also in a paper bag snd not been sealed properly so they were all over the place, when we finally started eating you could tel straight away it was ALOT cheaper meat all soggy and wet the chips were cold and soggy, bare in mind we payed over £35 for 2 kebab and chips and we got this absolute disaster, I will never be going back to this restaurant as I said before for myself to spend that money when we hardly have any is a treat for myself and my partner. I could have payed £15 and not only got more but a better quality at Geegeis or Oasis, absolutely gutted with how tonight has turned out, the only good thing was when the delivery guy turned back up he was genuinely apologetic for missing items and was very friendly about the whole situation, DO NOT spend your money here try another takeaway around Aylesbury as this place has sadly gone down hill massively.