Quick Facts About Highlander Laundromat
Highlander Laundromat has several strengths that make it a desirable place to do laundry. First, the location is clean and well-maintained, creating a comfortable environment for customers to wash and dry their clothes. Additionally, the laundromat offers a range of amenities, such as a soda machine and restrooms, making it convenient for customers to take care of their laundry needs. The presence of a vending machine for detergent and fabric softener also adds to the convenience factor, allowing customers to easily purchase any laundry supplies they may need.
Another positive aspect of Highlander Laundromat is the efficient washing time. With approximately 30 minutes to wash a load of laundry, customers can get their laundry done in a relatively short amount of time. This is particularly beneficial for those with busy schedules or tight deadlines.
The pricing at Highlander Laundromat is also considered reasonable, with a cost of $2.50 to wash. The availability of change machines that accept various denominations, including $1, 5, 10, and 20, makes it convenient for customers to access the necessary change for their laundry needs.
One of the standout strengths of the laundromat is its ice-cold air conditioning, which is appreciated on hot summer days. This adds to the overall comfort of the customers while they wait for their laundry to be completed. Additionally, the availability of old TV shows provides entertainment and helps pass the time for customers.
However, there are several weaknesses that should be addressed by Highlander Laundromat. One recurring complaint is the smell inside the laundromat, which detracts from the overall cleanliness of the location. This issue needs to be addressed promptly to maintain a clean and pleasant environment for customers.
Another weakness is the lack of proper maintenance and cleanliness of the laundromat. Multiple customers have reported that the facility is not well-kept, and this can leave a negative impression on potential customers. It is essential for the owner to prioritize regular cleaning and maintenance to address this issue.
Additionally, there have been multiple instances where customers experienced issues with the washing machines and lost money. This can be highly frustrating for customers who rely on the laundromat to wash their clothes. It is crucial for the owner to promptly address such issues and ensure that the washing machines are in proper working condition.
Furthermore, the lack of staff on the premises has been highlighted as a weakness by some customers. Having an employee present would help in addressing any issues promptly, ensuring a more positive experience for customers and making the overall process easier for them.
In conclusion, while Highlander Laundromat has several strengths such as a clean location, efficient washing time, and convenience amenities, it also has notable weaknesses in terms of cleanliness, maintenance, and customer service. By addressing these weaknesses and prioritizing customer satisfaction, Highlander Laundromat can enhance its reputation and become a more desirable place for customers to do their laundry.
Best TL Reviews
Clean location to wash and dry your clothes and comforters. Approx 30 mins to wash a load of laundry. Cost is $2.50 to wash
. Change machines accept $1, 5, 10 and 20. Soda machine and restroom too. Also a vending machine for detergent, fabric softener, etc. Ice cold air conditioning is great yay on a hot summer day. Love the old TV shows they always have on too.
I normally love this place except for the smell inside. But recently i found it to be so dirty and not really kept up with. 2 times now a washer took money from me. And the owner has yet to get back to me.
Place is very clean washers pricing could be a little bit lower but all in all it was a very good place wasn't very busy restrooms were clean they had hand sanitizers for the machines a good laundromat
If I could give this 0 stars I would. Soap dispenser completely out of soap.. Borrowed some from a fellow customer. Then washer jammed on the quarters. We cleared some of the quarters… but the money dispenser still jammed. Called Phone number on instruction card…. You only get a recording! Had to leave my name and address for my refund! (Digital payment is an option folks...lets get out of the Jurasic period!)Place was clean… but I won't ever use it again as I can't trust that the machinery will work or the supplies will be stocked. On the plus side… the other customers are super nice and very helpful!
We really like their washers,and dryers they work very well,the lady Karen who works hard to keep things clean does a excellent job! She is Very helpful and a asset to this laundermat it is in top shape every morning for the patrons this laundermat is enjoyable and clean. I give this a 10 for the business and a 10 to the lady who keeps it so clean!
They have large capacity washers and dryers that will fit king size comforters. The dryers run at a high temperature as they should. A clean facility but it does get busy at times and people can be messy. Clean public bathroom, change machines, soda machine, snack machine, and a vending machine with a small selection of laundry detergents and dryer sheets, plenty of parking, handicap access. It's a nice small town laundromat.
I was waiting for my washer and dryer to get hooked up I needed to add some plumbing.. Anyway during that
We had a few issues with the washer and dryer but everything else seemed fine
I wish there was staff on premise to make everything go a little easier for the customers
Thank You
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