Quick Facts About Hot nails
Hot Nails Place has several strengths that are highlighted in the comments. First, the salon is praised for its ability to accommodate customers even during busy times. This is demonstrated by the comment about getting an appointment for a Saturday afternoon and being able to get the nails done promptly, as well as the positive experience of the 11-year-old girl getting her nails done for homecoming. This shows that Hot Nails Place values customer satisfaction and makes an effort to provide timely service.
Another strength of Hot Nails Place is the pleasant atmosphere and kind employees. Customers appreciate the friendly and welcoming staff, as mentioned in multiple comments. The positive atmosphere can greatly enhance the overall experience for customers and make them feel comfortable and relaxed during their visit.
Additionally, the pricing of Hot Nails Place is mentioned as being more affordable compared to other nail salons in the area. This is seen as a strength because customers appreciate getting good quality services at a lower cost. Competitive pricing can attract more customers and help build a loyal customer base.
Furthermore, the quality of the nail services provided by Hot Nails Place is mentioned in the comments. Customers appreciate the attention to detail and the longevity of the nail polish, as mentioned in one comment. This indicates that the salon uses high-quality products and techniques, ensuring that customers get long-lasting and well-painted nails.
On the other hand, there are weaknesses mentioned in the comments that Hot Nails Place should address. One major weakness is the issue of long wait times. One customer mentioned waiting for 20 minutes after arriving early for an appointment and then waiting for an additional 40 minutes without any explanation or communication from the staff. This indicates poor customer service and a lack of efficiency in managing appointments and wait times. It is crucial for Hot Nails Place to improve their communication and ensure that customers are informed about any delays or issues.
Another weakness mentioned is the negative experience with a pedicure service. One customer mentions that the older gentleman who performed the pedicure cut their big toe too short and reacted angrily when asked to stop. This incident reflects a lack of professionalism and skill on the part of the staff. It is important for the salon to ensure that all staff members are properly trained and proficient in their services to avoid such incidents in the future.
In conclusion, Hot Nails Place has several strengths, including their ability to accommodate customers during busy times, pleasant atmosphere, kind employees, competitive pricing, and good quality services. However, they also have weaknesses that need to be addressed, such as long wait times and instances of poor customer service. By addressing these weaknesses, Hot Nails Place can further improve their reputation and create a more positive customer experience.
Best TL Reviews
Even in the middle of the day on a Saturday they managed to get my 11 year old daughter in so she could get her nails done for her first homecoming. Very pleasant atmosphere and kind employees. She sat with a very nice young man second to last chair in the back and his designs were amazing and beautiful. Oh and the price was $30+ cheaper then all other nail salons around. Thank you we will return.
Great experience getting them done. They painted right to the end of my nail so they will last! Very happy!
I called and made an appointment for 2:00 and made sure I didnt have to wait. Got there early. I waited 20 mins. The young gentleman at the front said ok you can go to number 5, then I waited for 10 mins. After the older lady sat down and startes to do my nails and then got up, didn't say anything that she was going to help another customer and sat on another station. I waited for 40 mins in total so I left because no one decided to say anything to me or at least tell me your understaffed. I have never waited that long to do my nails.
Friendly staff. Louis is awesome.
I'm ready for the beach! It's a little out of my comfort zone, but I love this bright color. Good quality and professional service.
The older gentleman that did my pedicure cut my big toe waaay too short. I told him it was hurting and he tapped my toe and kept going. He kept trying to cut them further, i guess to even it out. I old him to stop because my toe was very tender because he cut it too far back. He threw his hands up and started talking VERY loudly in his language and was ANGRY. Yes, he was ANGRY at me because I stopped him from messing up my toe even more!! The young lady finished my pedicure was very nice but could barely touch my big toe because it was that sensitive. This place is under new management and it was my first and last visit.
Very nice people and place, would recommend and go back! :)
Great place and awesome service, thank you Louis. I highly recommend him
Place Pictures
Hot nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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