Husker Nails & Spa

+1 402-261-5244

4900 N 26th St, Lincoln, NE 68521 United States of America

Open Today: -

Quick Facts About Husker Nails & Spa

Strengths: 1. Reservation: One of the strengths of Husker Nails & Spa is their attentiveness to reservations. The first comment highlights that the staff cared about the reservation and were prepared for the wedding party. This shows their commitment to customer service and ensuring a smooth experience for their clients.

2. Nail design: The comment mentions that the staff did a wonderful job replicating a specific design that was not easy. This demonstrates their skill and ability to fulfill customer requests, even for more challenging designs. This can be seen as a strength as it shows their expertise in nail art and their dedication to customer satisfaction.

3. Friendly staff: Multiple comments highlight the friendly nature of the staff at Husker Nails & Spa. This is an important strength as it contributes to a positive and welcoming atmosphere for customers. Friendly staff can help create a comfortable environment and enhance the overall experience for clients.

4. Amazing pedicure: One comment specifically mentions that they had an amazing pedicure experience. This highlights the strength of their pedicure service, indicating that they excel in this area. A great pedicure can help attract customers and generate positive word-of-mouth referrals.

5. Cleanliness: The comment mentioning that the salon is clean is another strength. A clean environment is crucial in a nail salon as it ensures hygiene and safety for both customers and staff. It helps create a professional image and gives customers confidence in the services provided.

6. Reasonable prices: One comment mentions that Husker Nails & Spa is reasonably priced. This is a strength as it indicates they offer competitive pricing in the market. Reasonable prices can attract customers who are looking for quality services at affordable rates.

Weaknesses: 1. Negative experience with a specific employee: One comment mentions a negative experience with a specific employee who was aggressive and caused discomfort during a dip powder application. This highlights a weakness in the consistency of service quality, as not all employees may provide the same level of service. It is important for the salon to address this issue to ensure consistent customer satisfaction.

2. Miscommunication regarding pricing: A customer mentioned that they were charged a significantly higher amount than expected. This highlights a weakness in the salon's pricing transparency and communication. Providing clear pricing information and ensuring customers are aware of any additional charges can help prevent such issues and maintain customer trust.

3. Lack of communication with customers: Another comment mentions that the staff mainly communicated among themselves and did not engage with the customer. This shows a weakness in the salon's customer service approach. Engaging with customers, answering their questions, and making them feel valued are essential aspects of a nail salon's service.

4. Aggressive massage technique: While one comment mentions that the massage technique was good, another comment states that it was a little aggressive. This inconsistency in customer experience can be seen as a weakness. It is important for the salon to ensure that all staff members provide massages that align with customer preferences, offering a balance between pressure and comfort.

Overall, Husker Nails & Spa has several strengths, including their reservation system, skill in nail design, friendly staff, excellent pedicures, cleanliness, and reasonable prices. However, they also have weaknesses related to inconsistent service quality, miscommunication regarding pricing, lack of communication with customers, and variations in massage techniques. These weaknesses should be addressed to maintain and improve customer satisfaction.

Best TL Reviews

I made a reservation for 5 for a wedding party. First, I was impressed that they actually cared that we had a reservation and were ready. I came in with a specific design, and one that was not the easiest to replicate. They did a wonderful job giving us what we wanted. My nails look great and feel great. The staff were fun and friendly. I will absolutely go back again.

First off, I had an AMAZING pedicure! I would definitely give 5 stars for that service, I believe Ben did a fantastic job. However, I had the worst dip powder experience yet. Do not let the skinny, young guy with the neck tattoo touch your hands! He was super aggressive with the Drexel, tore up my fingers, my dip isn't smooth, it's bumpy, but my fingers are still so sore days afterwards. He didn't even try to be gentle, even when I pulled my hand away and grimaced, he held onto my fingers tighter so I couldn't pull them away when it hurt. I will NEVER go back. I had been a regular customer and thought enough time had passes that I would give them another chance.

This was THE VERY BEST manicure and pedicure EVER! Under new ownership and remodeled! Excellent, friendly and professional services! Try a volcano pedi - hard earned calluses that I’ve dealt with for years are GONE! Plus they had a festive spread of amazing food and beverages to celebrate!!! I can’t wait to go back!! ❤️❤️❤️

Clean, kind, great service all around. The best pedicure I’ve had in Lincoln (by a mile).

I just love this nail salon. They do such an amazing job. They take their time doing your pedi/mani. The remodel looks so good and feel so fresh. They're very reasonably priced. I would recommend anyone looking for a salon to come here.

Had a pedi for couples and absolutely loved it!

Ben and Nina took great care of us and we absolutely enjoyed every minute of it!

Will be definitely be coming back for our pedis!

Chairs are amazing and the place looks stunning! Overall 10/10.

Got charged way more then I have ever been charged I got a full and one mail fixed cost me $45 never have i they charged me this price. They don’t talk with you just among themselves. I really hoped it would be better after they remodeled. Very disappointing. I will not go back. I highly recommend asking prices before you get nails done. Also watch and see how they charge you more next time for same service.

Pedicure chairs - Fantastic! Best I've ever seen!

Massage Technique - very good! A little aggressive but I like a lot of pressure.

Pedicure technique - Very well done!

Facial wax removal - very quick and efficient.

I'll definititely be back!