Quick Facts About J-LO BEAUTY SUPPLY SARASOTA
J-LO Beauty Supply Sarasota has a mixture of positive and negative comments, indicating both strengths and weaknesses of the place. Let's analyze each comment to gain insights into the strengths and weaknesses:
1. "I purchased a very expensive wig, the lady working behind the counter was rude, loud, and not that helpful... the wig did not fit!"
Strengths: Offers expensive wigs that attract customers.
Weaknesses: Rude and unhelpful customer service, inadequate assistance in determining the correct fit for customers.
2. "I've been going here for years to get all my hair supplies... Really great place to shop and pretty solid prices"
Strengths: Long-standing customer loyalty, good selection of hair supplies, reasonable prices.
Weaknesses: No specific weaknesses mentioned in the comment.
3. "They always hook u up... But there's more than just hair and hair products!"
Strengths: Offers a variety of hair options, positive shopping experience.
Weaknesses: No specific weaknesses mentioned in the comment.
4. "Very nice place has a lot to choose from... I have bought about 10 wigs"
Strengths: Wide selection of products, particularly wigs.
Weaknesses: No specific weaknesses mentioned in the comment.
5. "Rude owner... He caused a very dangerous environment for customers. Do not buy from him!!"
Strengths: None mentioned in the comment.
Weaknesses: Rude and confrontational owner, creates a hostile environment for customers.
6. "Call before you go in because sometimes they won't have it anymore if you've not been there in a good while."
Strengths: Suggests that the store regularly updates its inventory or introduces new products.
Weaknesses: Inconsistency in maintaining stock, could disappoint customers who visit after a period of absence.
7. "They need to follow the hours posted on Google... No one answers the phone numbers listed."
Strengths: None mentioned in the comment.
Weaknesses: Inaccurate store hours, poor phone service, lack of communication with customers.
8. "Do not shop here!!! ... This man looked me in my eyes and told me I could return my hair... He's disgusting."
Strengths: None mentioned in the comment.
Weaknesses: Accusations of dishonesty and deception by the store owner, lack of customer satisfaction.
Based on these comments, we can summarize the strengths and weaknesses of J-LO Beauty Supply Sarasota as follows:
Strengths:
1. Offers a wide selection of hair supplies, including wigs and hair products.
2. Reasonable prices for customers.
3. Positive shopping experiences for some customers, with a variety of options available.
Weaknesses:
1. Rude and unhelpful customer service experiences.
2. Inconsistency in stock availability, causing disappointment among customers.
3. Accusations of a confrontational and hostile store owner.
4. Inaccurate store hours and poor phone service, leading to customer frustration.
5. Allegations of dishonesty and deception by the store owner.
To improve, J-LO Beauty Supply Sarasota should focus on addressing their weaknesses, such as improving customer service, maintaining consistent stock availability, ensuring accurate store hours, and fostering a professional and trustworthy environment. They should also prioritize effective communication with customers to enhance their shopping experience and reputation.
Best TL Reviews
I purchased a very expensive wig, the lady working behind the counter was rude, loud and not that helpful. She wouldn’t let me touch the hair, because she said it was “very expensive” I ask her how would I know the size of the cap? She just shrugged her shoulders. I bought the wig which was expensive and of course it did not fit! Not sure why I keep giving this place another chance. The last time I was at this store was almost a year ago, the gentleman working was very rude and dismissive. Definitely won’t be going there again!
I’ve been going here for years to get all of my hair supplies. They recently switched management and the new guys running it are even better than the last. Really great place to shop and pretty solid prices, I’d always recommend it.
They always hook u up. Love all the new hair options and new set up. Been shopping here for years, and can't say enough good things. They now even carry some Remy hair now which is my fave brand to work with! But there's more then just hair and hair products! Deff recommend!
Very nice place has a lot to choose from. I go there all the time to see what is new. I have bought about 10 wigs that I wear for fun or Halloween.
Rude owner. He yelled at me from across the store and was confrontational with my boyfriend. We were the only people in the store. I feel he could have handled us differently. He caused a very dangerous environment for customers. Do not buy from him!!
Call before you go in because sometimes you'll buy something and they won't have it any more if you've not been there in a good while. Make sure to call and check 1st before going anywhere these days, honestly.
They need to follow the hours posted on google. It says 9am for Sundays and I have been sitting the parking lot for 30 minutes and it’s still not open No one answers the phone numbers listed. Unreal!!!
Do not shop here!!! Your money will be better spent at a online hair store. The man at the register is a liar and deceiver. These type of scam artists should not be allowed to have business. It’s sad but it won’t last always. I went to the store and bought hair I was unsure of how many pack I should get I only bought one type of hair. This man looked me in my eyes and told me I could return my hair no problem and when I came back he said that was the only hair in the store I couldn’t return and that he gave me a discount. I did not receive a single penny of a discount. He didn’t even remember me he was just making up anything. He’s disgusting and I will never shop her again and I suggest you don’t either.
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