Jade Lagoon

+44 191 253 3888

40 Ilfracombe Gardens, Whitley Bay NE26 3SJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Jade Lagoon

Jade Lagoon place has received overwhelmingly positive feedback from its customers, highlighting several strengths that set it apart from its competitors. These strengths include the quality of the food, the exceptional customer service provided by the staff, and the overall dining experience. However, there are also a few weaknesses to consider, such as the restaurant only accepting cash payments and the potential for long wait times during peak hours.

One of the main strengths of Jade Lagoon place is the quality of its food. Multiple customers have praised the food for being delicious, piping hot, and appetizing. The use of fresh ingredients, particularly the crunchy vegetables and fresh noodles, has also been highlighted as a positive aspect of the restaurant. This consistent positive feedback regarding the taste and quality of the food is a testament to the culinary skills and attention to detail of the chefs at Jade Lagoon place.

Another strength of Jade Lagoon place is the exceptional customer service provided by the staff. Customers have consistently mentioned how friendly and accommodating the staff are. Alex, the owner, has been specifically mentioned for his attentive approach to fulfilling orders and ensuring prompt collection. The staff's friendliness and willingness to go above and beyond to meet customers' needs greatly enhance the overall dining experience and leave customers satisfied.

In addition to the quality of the food and the friendliness of the staff, Jade Lagoon place also stands out for its large portion sizes. Many customers have commented on the generous portions served, which adds value to the dining experience. The availability of large portions makes this restaurant a suitable choice for families, as it provides enough food to satisfy everyone's appetite.

Furthermore, the positive feedback regarding Jade Lagoon place extends beyond the local community. Customers have described it as the best Chinese takeaway in the area, being leagues ahead of nearby competitors. The consistently positive reviews and recommendations from customers who have visited the restaurant numerous times also speak to the consistent quality and excellence of the dining experience.

While there are several strengths to consider, there are also a few weaknesses associated with Jade Lagoon place. One major weakness is the restaurant's cash-only policy. This can be inconvenient for customers who primarily use credit or debit cards for payment. However, customers have stated that there are cash machines close by, mitigating the inconvenience caused by this policy.

Another weakness is the potential for long wait times during peak hours. Some customers have mentioned that the restaurant can get very busy, resulting in delays in placing orders or collecting food. However, customers have recommended calling ahead and ordering in advance to avoid these wait times, which suggests that the restaurant is proactive in managing the influx of customers during peak hours.

In conclusion, Jade Lagoon place is a Chinese takeaway that has numerous strengths and a few weaknesses. The strengths are primarily related to the quality of the food, the friendly and accommodating staff, and the overall dining experience. Customers consistently praise the delicious and hot food, the large portion sizes, and the exceptional customer service provided by the staff. However, weaknesses such as the cash-only policy and potential long wait times during peak hours should also be taken into consideration. Overall, Jade Lagoon place has established itself as a top-notch Chinese takeaway, offering a satisfying dining experience for its customers.

Best TL Reviews

The best Chinese locally. Alex attends to every order and ensures it is ready for a prompt collection. Food has always been piping hot and delicious. Would not hesitate to recommend! You will not be disappointed leagues ahead of nearby competitors!

It's our local so we've visited around 30 times since we moved and the food has always been top notch, and the staff are ultra friendly! Couple of warnings - it's cash only and it can get very busy at peak times so best to phone and order in advance.

Absolutely delicious food!

Staff were super friendly. Food tasted great and big portions too! Would highly recommend.

Firstly the owner is lovely.

Secondly the food is always really appetising. Large portions ,fresh crunchy vegetables. Noodles are fresh and tasty.

By far the best Chinese Takeaway in Whitley Bay

Have the Trigons absolutely delicious and great for kids

This amazing take away delivers time after time. Fresh, tasty authentic food. You can’t buy better. Highly recommended. The best for miles around. Grant and Jayne

It's a Chinese. Serves Chinese food. Never had a bad dish or bad experience ordering with them. Parking right outside for pick up but is often full due the place's popularity. Guy who takes the orders and is there on collection is a lovely fella. Loves a Bond film. Only downside is it's cash only but there's cash machines close by so never much of a bother.

Amazing take away, honey n garlic best we have ever tasted. Staff friendly and very accommodating. If only we weren't on hols id love to be able to get our chinese from here every time .Glad I checked reviews 1st and came to the best Chinese.

Awesome takeaway. Very clean, efficient and really friendly. Food delicious