Quick Facts About Jade Nails
Jade Nails Place has received both positive and negative comments from customers. In this analysis, we will examine the strengths and weaknesses of the salon based on the feedback provided.
Starting with the positive comments, one customer mentioned that they were pleasantly surprised by the friendly service, cleanliness, and great nail work at Jade Nails Place. They specifically praised the spotless nails and phenomenal pedicure they received. The customer also noted that the service seemed consistent for everyone, which indicates a high level of professionalism and attention to detail. Additionally, the customer mentioned that the pricing was great, which is likely an attractive factor for potential clients.
Another customer recommended Jade Nails Place based on their positive experience. They stated that the staff were amazing and had improved since the change in ownership. This suggests that the salon has made efforts to enhance customer service. The customer also mentioned being satisfied with their dip powder nails, which looked nice and lasted a long time. They expressed the intention to bring more friends along for their next visit, indicating good word-of-mouth promotion.
However, alongside these positive comments, there were also negative experiences expressed by some customers. One individual complained about the pricing of the services, feeling that it was not aligned with what was originally listed. They described this as "shady" and potentially misleading for customers. Another customer had multiple issues with their visit, including crooked nails, additional charges for shape, and poor customer service. They felt that they were treated disrespectfully and decided to leave without getting their nails polished.
Another dissatisfied customer had a disappointing experience during their visit. They mentioned that they had an uncomfortable encounter with a technician who was rough with their cuticles, causing them to bleed. They also felt that they did not receive a foot or leg massage, despite the technician's insistence otherwise. Additionally, the customer expressed unhappiness with the quality of the hot towels and the fact that a different technician had to finish their manicure due to the first technician having other priorities. The customer concluded by stating that they would not return to Jade Nails Place.
Despite these negative experiences, some customers remain loyal to Jade Nails Place. One individual mentioned that they had been coming to the salon for years and loved it, implying repeat business and customer satisfaction. Similarly, another customer complimented the staff, cleanliness, and quality of work on hands and feet at Jade Nails Place. Their positive feedback suggests that the salon has a dedicated and satisfied customer base.
Based on these comments, the strengths of Jade Nails Place can be identified as follows:
1. Cleanliness: Multiple customers mentioned that the salon was clean, indicating a high standard of hygiene and professionalism.
2. Consistent Service: Some customers noted that the service they received was consistent, which suggests that the salon maintains a level of quality across its staff.
3. Good Pricing: One customer mentioned that the pricing at Jade Nails Place was great, indicating that the salon offers competitive and attractive rates.
4. Positive Recommendations: Despite the negative experiences shared by some customers, there were also positive recommendations from others, implying that Jade Nails Place has satisfied and loyal customers who are likely to refer others to the salon.
On the other hand, the weaknesses of Jade Nails Place can be identified as follows:
1. Inconsistent Pricing: One customer mentioned that the pricing did not match what was originally listed, potentially leading to confusion and dissatisfaction among customers.
2. Poor Customer Service: The negative comments highlighted instances of poor customer service, including rudeness, lack of attention to detail, and indifference towards customer concerns.
3. Lack of Attention to Detail: Some customers expressed dissatisfaction with the quality of the services they received, including crooked nails, rough treatment of cuticles, and inconsistencies in the application of nail polish.
4. Unpleasant Experiences: Multiple customers mentioned unpleasant experiences during their visits, resulting in pain, bleeding, and dissatisfaction with the outcome of the services.
In conclusion, Jade Nails Place has both strengths and weaknesses based on customer feedback. The salon is praised for its cleanliness, consistent service, and competitive pricing. However, there are concerns regarding inconsistent pricing, poor customer service, and issues related to attention to detail. It is important for the salon to address these weaknesses and focus on improving customer experiences in order to maintain a positive reputation and attract new clients.
Best TL Reviews
I came here because it was recommended by my son's godmother. I was pleasantly surprised. Everyone was very nice, the place was clean, and the service was great! I mean my nails are spotless! My pedicure was phenomenal and it seemed everyone was getting the same consistent service. I'm excited for my next visit.
Oh wait! Not to mention the price was great!
The picture is after 2 days of non-stop hot water dish-washing!
The nail work is satisfactory, but the pricing is not according to what they have listed, kinda "SHADY" if you ask me.
The nails were put on crooked so l asked her to correct them l was told l did not have to wash my hands after the filing of nails l insisted yes l should before you polish, she charged a extra $5 for other than square which should have been included with the $30 when l asked why the extra $5 she couldn't answer than she said what about the tip l said the $5 is your tip she yanked my hand ???? so l told her l'll polish my own
nail and exit the shop! Very BAD service.
My experience yesterday was very disappointing. The lady who sits at the 1st station on the left did my feet and my mom got her feet done as well by another tech. The woman who did mine was very rough with my cuticles to the point I had to ask her to chill. I don't remember her doing the foot or leg massage but she swore she did. She even began yelling at me saying that she did it. It must not have been good because I didn't remember it. Then when she was done I was supposed to get some hot towel action but the towel was barely warm so she went and got another one which was non any better so I just went with it. When it was time to do my manicure, she sat me at what I now know was next to her station. She started being rough with my cuticles again to the point that she made me bleed which was right before she asked the woman who was doing my mom's feet to finish my nails because she had a set of nails to do. When I brought it to her attention that she made me bleed, she said oh I'm sorry. I didn't know. Of course that didn't make sense to me because I said ouch when she did it. After that I was like I'm done. I don't want to get my nails done anymore. Didn't want to pay for them to keep abusing me. Anyway this place is not worth going to even if the only reason you're going to them is because they were open on Sunday because that's the only reason I went to them. Won't do it again!!!
Love this place! Been coming here for years
I has been this place for multiple times. The staff are very amazing since they change the owner. I did dip powder every month and it looks very nice and great. The dipping lasts very long time. I am really love it. I suggest you guys live near by this area to try it out. Staff are friendly and treat me nice. I will bring more friends with me for the next visit.
Unfortunately my last visit was not pleasant. My pedicure looks terrible every time he filed my toes it hurt I requested just oil in my toes, no nail polish.
My manicure was ok but the no chip looks terrible ???? avery single one of my nails has bubbles. Unfortunately it was late and I didn't notice till the morning. I will not go back. The pictures were taken next day of service.
My wife and I love this place... the staff is great, it's clean and they do REALLY good work on your hands and feet.
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Jade Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 09:00 AM - 05:30 PM |
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