Quick Facts About Joe's Nails & Spa
Joe's Nails & Spa has several strengths based on the comments provided. Firstly, Tony and Kelly are highly skilled and talented in both manicures and pedicures. They are commended for their attention to detail and ability to create beautiful and realistic designs. This talent is further supported by positive remarks about the shapes and colors of the nails done by the staff.
Another strength is the excellent customer service at Joe's Nails & Spa. Multiple comments mention the friendly and welcoming nature of the staff. This creates a comfortable and enjoyable atmosphere for customers, making them feel at home. The staff's kindness and caring nature are appreciated, and they always ensure that customers are satisfied with their services.
The flexibility of the staff is also mentioned as a strength. Customers trust Tony and Kelly to choose their nail colors, showcasing the staff's expertise in recommending suitable designs and colors based on their customers' preferences.
Furthermore, Joe's Nails & Spa is praised for consistently delivering satisfactory and high-quality services. Customers leave feeling beautiful and relaxed, which indicates the spa's ability to meet and exceed expectations. The positive comments about the nail designs and the excitement to see more designs in the future highlight the satisfaction of the customers.
However, there are some weaknesses mentioned in the comments. One customer mentions being skeptical about how the tools are cleaned, suggesting a concern about hygiene practices. This comment suggests that the spa could improve transparency and communication about their cleaning protocols to ensure customer confidence.
Additionally, one customer mentions a questionable massage experience, indicating that the spa's massage service may not be up to par. This suggests a potential area for improvement in terms of the spa's overall service offering.
Moreover, there is a complaint regarding the manager posting a 5-star review without permission on behalf of a customer. While this may not directly reflect the quality of the services provided, it raises ethical concerns about the transparency and integrity of the establishment.
Given the overwhelmingly positive comments, it seems that Joe's Nails & Spa has more strengths than weaknesses. The staff's talent, excellent customer service, and ability to consistently leave customers satisfied are the primary strengths. However, attention should be given to improving transparency and communication regarding hygiene practices and ensuring that the manager adheres to ethical standards when it comes to online reviews. By addressing these weaknesses, Joe's Nails & Spa can continue to thrive and provide exceptional nail and spa services to its customers.
Best TL Reviews
Tony and Kelly do an amazing job at both manicures and pedicures and they have the best customer service. Everyone at Joe’s nails is so nice and friendly. What I love most that that they are gentle and pay attention to details. I have bad decision fatigue and sometimes I just tell Kelly to choose my colors for me. I always leave feeling beautiful and relaxed.
Tony and Kelly are so kind and talented! They made us feel at home, and we walked out feeling beautiful. They did everything we asked and more! We will be coming back soon (:
My mother is the blue, and mine is the sparkly white.
Tony was AMAZING! He did exactly what I wanted and didn’t do what is called a “mountain” of acrylic. Haha I am so please with the realistic shape. Thank you so much Tony and Kelly. Merry Christmas ❤️????
Tony is amazing! He did my Christmas nails and I love them so much . Go to Joe s Nails is the best in Norman……
I love going here. Kelly is so kind so caring and wonderful and pure perfection every time. l always leave very very happy. Tony is also fantastic too! This is the only place l go. Thankyou both so very much for all you do for me! ❤???????????? I always get lovely comments! Best nail salon everyone.
AMAZING! Tony does the best designs. he is the best! I I deffinately recomend you go and ask for Tony! Very veryyy happy. Excited to see what other designs he has in store for me ????????????????
A 5 star review was posted by the manager without my permission, and I’ve changed it to a 3 star. More info below.
Staff was VERY welcoming and talkative, which I loved. They did a great job on my pedi and didn’t make me bleed or anything. Very gentle and always asked how I was doing. Even changed my nail color when I didn’t like it.
Customer service 5 stars! Thank you for the friendly time.
Now why is this a 3 star rating? The manager posted a 5 star review for himself through my phone after offering to take a picture. He didn’t ask if it was a 5 star experience, he just looked for my Google and posted it. It gave me a good laugh but still not cool ????
The massage also wasn’t great, and I was skeptical of how they cleaned the tools…. But I don’t know for sure.
So how many of the reviews that say “Tony is the best!” was written by the manager? ????
They did so well with my nails I am inpressed by there where different come here tonny did very well ???????????? love his work
Place Pictures
Joe's Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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