Joy's Nails

+1 810-724-5697

109 N Almont Ave, Imlay City, MI 48444 United States of America

Open Today: -

Quick Facts About Joy's Nails

Strengths:

1. Excellent customer service: Many reviewers mentioned the friendly and caring nature of the staff at Joy's Nails. They were described as nice, friendly, and polite. The staff was also praised for being patient and taking their time to ensure a pleasant experience for customers.

2. Skilled and talented nail technicians: Several reviews highlighted the expertise and talent of the nail technicians at Joy's Nails. They were commended for doing a wonderful job and exceeding expectations. Customers felt that their nails looked fabulous and were satisfied with the results.

3. Attention to detail: Many customers appreciated that the nail technicians at Joy's Nails took the time to soak off old polish instead of sanding everything down. This attention to detail helped preserve the integrity of the customers' natural nails, demonstrating a commitment to maintaining nail health.

4. Quick service: While some customers mentioned that the services at Joy's Nails were quick, they also emphasized that the quality of the work was not compromised. Quick service can be a strength for those who appreciate efficiency and value their time.

5. Positive experiences with children: One customer mentioned bringing their daughter to Joy's Nails for the first time and expressed satisfaction with the amazing service received. The nail technician's ability to make the child comfortable was highlighted, creating excitement for future visits. This suggests that Joy's Nails may be a suitable place for children's nail services.

Weaknesses:

1. Pricey: One customer remarked that Joy's Nails was a little pricey, although they felt it was worth it for the great job done. This may indicate that the prices at Joy's Nails are higher compared to other salons in the area, potentially limiting access for customers seeking more affordable options.

2. Inconsistent experience: There was one negative review mentioning a bad experience with a specific technician. The customer felt that their acrylic nails were done poorly, causing bleeding and dissatisfaction. This suggests that there may be inconsistency in the quality of service provided by different nail technicians at Joy's Nails, leading to potential customer dissatisfaction.

3. Lack of understanding: One customer mentioned that the salon did not understand the assignment. The meaning behind this comment is unclear, but it suggests that there may have been a miscommunication or misunderstanding between the customer and the salon staff. Further clarification would be necessary to fully understand the weakness associated with this comment.

Overall, Joy's Nails appears to have several strengths, including excellent customer service, skilled nail technicians, attention to detail, quick service, and positive experiences with children. However, there are some potential weaknesses, such as higher prices, inconsistent experiences, and occasional misunderstandings. These weaknesses should be addressed and improved upon to ensure consistent customer satisfaction.

Best TL Reviews

I went here for the first time under the new owners today. It was for a mommy/daughter date and my girl has never had them done at a salon before. She was nervous but the nail tech was amazing with her and she’s so excited to go back. And my nails look FABULOUS. They really do a great job. Quick too! A little pricey but worth it for the great job they did.

So friendly and they take their time! My daughters and I use them all the time, great service and they always do a wonderful job. The thing that impressed us most is they spend the time to soak off old polish, so many places sand everything down to include your natural nail at joy's they do as little sanding as possible to keep your natural nail intact. We won't go anywhere else. We Love them!!!!

The beautiful mimi did an amazing job on my nails i have a hard time finding nail techs i like but she was amazing and exceeded all expectations she was funny easy to talk to and talented definitely recommend!!

They did NOT understand the assignment.

Was very upset that I paid 60.00 for these

Very friendly, caring and on point with nail styles and design! I highly recommend joys nails. First time and my mother in law and i loved it, enjoyed it and left feeling satisfied! Thank you nanae and everyone for the good vibes and time took for me.

Brought my Granddaughter here to get pedicures to celebrate her first year in high school. What a great experience! These ladies were wonderful, they did a fantastic job and they were quick and efficient, yet took their time to make sure we had a nice experience.

I love this place the staff is always so nice, friendly and polite. They have always been able to do my nails how i want them. So I highly recommend it.

Worst experience I’ve ever had! The guy doing my acrylic did a horrific job on my nails. Made me bleed, rushed my nails! Only took 20 minutes to do acrylic and got upset whenever I told him he was not doing what I asked. I’ve gotten my nails done for 20 years now and this was BY FAR the worst!!!! Shame on you!