Quick Facts About K V Nails
KV Nails Place, based on the comments provided, has both strengths and weaknesses. We will analyze these aspects below.
Strengths:
1. Good service: Many commenters mentioned that they have been going to KV Nails Place for a few years and have always experienced good service. This indicates that KV Nails has a track record of providing satisfactory customer service.
2. Accommodating and attentive staff: There were instances where the salon was accommodating to picky customers and took the time to ensure their nails were done right. For example, one customer mentioned that the staff did not get annoyed with their pickiness and another mentioned that a nail technician, T, corrected issues from a previous salon. This suggests that the staff at KV Nails are attentive and focused on customer satisfaction.
3. Improved cleanliness: One customer mentioned that KV Nails had improved tremendously and that the place was clean. This indicates that the salon has taken steps to address any cleanliness concerns raised in the past.
4. Skilled nail technicians: There were comments praising the work of specific nail technicians such as T and GiGi. These technicians received positive feedback for their attention to detail and skill. This indicates that there are skilled professionals working at KV Nails.
Weaknesses:
1. Decline in service quality: One customer mentioned that the service at KV Nails started going downhill last year. Another commenter mentioned that they had to wait for an hour despite having an appointment, and it took them 10 minutes to even acknowledge their presence. These instances suggest that there may be issues with service efficiency and customer communication.
2. Outdated and improper nail products: A recurring complaint was that the polish used at KV Nails was old and did not dry properly. Scuffed nails were also mentioned, indicating possible issues with the quality of products used. These concerns suggest that KV Nails may need to invest in updated and better-quality nail products.
3. Inconsistent quality: While some customers had positive experiences with specific nail technicians, others had negative experiences. One customer mentioned that a nail technician named Key was in a hurry and almost cut their fingertip multiple times, resulting in a sloppy job. This inconsistency in quality suggests that there may be a lack of training or supervision among the staff at KV Nails.
4. Long wait times and appointment issues: Multiple customers mentioned long wait times despite having appointments. One customer even waited for four hours, which led to a poor experience just before a special occasion. This suggests that KV Nails may struggle with time management and capacity to handle customer appointments efficiently.
5. Pricing issues: A customer mentioned being charged $100 for nail services and expressed dissatisfaction with the amount. This suggests that there may be discrepancies or confusion in pricing, which can lead to customer dissatisfaction.
In conclusion, KV Nails Place has its strengths in terms of good service, accommodating staff, improved cleanliness, and skilled nail technicians. However, there are weaknesses in terms of declining service quality, outdated and improper nail products, inconsistency in quality, long wait times, appointment issues, and pricing concerns. Addressing these weaknesses can help KV Nails improve and provide a better overall experience for its customers.
Best TL Reviews
Have been going here for a few years. Service has always been good. Last year it started going down hill. The last 2 times I've been there were the last straw. I made an appointment and still had to wait an hour before being serviced. Took them 10 minutes to acknowledge I was even there. A lot of there polish is old and does not dry properly and have had scuffed nails the last 2 times. After hours of dry time.
Tried KV nails again out of necessity after reading mixed reviews as it’s been a while since my last bad experience. T was great and not only did he do my nails as asked he corrected issues with the acrylics done at another salon. I will be back to see T
Nail Tech "Key (?)" Was in too big of a hurry & almost cut my fingertip w the nail clippers 3 times. After the 2nd time I asked him to please be careful. He got smart w me.
He did a sloppy job as well.
I won't return.
Decided to try this place out despite the bad reviews. I’m VERY picky and they were very accommodating and didn’t get too annoyed with me and my pickiness LOL They do best with their own nail art designs rather than photos. I’d use them again!
Came back after about 2 years , they have
Improved tremendously and the place is so clean. He took his time and was very nice. Give
Them another try. K
Went in to get my nails and toes done for my anniversary. Made an appointment and still waited 4 hours , basic color request (matte black). He cut my toe nails so short that when I wore heels, it was constant pain… cut my fingers, I wanted Dip powder on my natural nails and they are so thick it is unreal. Not to mention that after I was cut, waited 4 hours literally left in tears because my anniversary was that weekend and we were going out of town. My nails looked HORRIFIC… then I get charged $100! ????????
KV Nails is one of the best nail salons that I have been to IN quiet some time .I have been to several in and around Gadsden and this shop has to be hands down one of the best! Danny Spent quite some time getting my nails just right for me and I am one picky person if I could give this this Salon ten stars I definitely would.
I came down here for a quick business trip. And needed my nails done badly. I came across this nail salon. They were very nice. A lovely lady Name GiGi. Who took care of my services. She so nice. And her work is so amazing. I was suprise how detail she is. The best part is that she from Florida too. How amazing . Ask for gigi. !!
Place Pictures
K V Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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