Quick Facts About OK BARBER SHOP ( metro zoo )
OK BARBER SHOP (Metro Zoo) is a barber shop that recently underwent a change in ownership in June 2021. The new owners are committed to providing the best possible service to their customers and prioritize customer satisfaction. However, it is important to analyze the strengths and weaknesses of the barber shop based on the comments provided.
Strengths:
1. Focus on Customer Service: The new owners prioritize customer satisfaction and aim to provide the best service possible. They emphasize that customers are their priority and are welcomed with open arms. This shows a strong commitment to ensuring a positive experience for each customer.
2. Skilled Barbers: According to one comment, the barber shop is home to skilled barbers who are capable of providing precise and fresh haircuts. The commenter expresses gratitude for the barber they have had for many years, highlighting the expertise of the barbers in understanding and executing different styles and details.
3. Atmosphere: The barber shop is described as having an excellent atmosphere, with friendly and nice barbers. This positive environment can contribute to the overall experience of customers, making them feel comfortable and relaxed during their visit.
4. Product Quality: The barber shop is said to have good-quality products. This suggests that they prioritize using high-quality tools and products to ensure a satisfactory outcome for their customers.
Weaknesses:
1. Previous Negative Reviews: The barber shop had received negative reviews before the change in ownership. Some customers complained about the barbers' lack of skill in cutting and arranging hair, as well as their inability to understand basic English. These negative comments may still impact the perception of the barber shop and deter potential customers.
2. Lack of Professionalism: One comment mentions that the barbers at OK BARBER SHOP (Metro Zoo) were watching videos and joking amongst themselves instead of focusing on providing services. This behavior can be seen as unprofessional and may create a negative impression on customers who value a serious and dedicated approach from their barbers.
3. Inconsistent Service: Another comment states that they had to ask twice for their haircut to be fixed after receiving a poor-quality cut. This suggests that there may be inconsistencies in the level of service provided by the barbers, with some customers potentially receiving subpar haircuts.
4. Language Barrier: A negative comment indicates that some of the barbers do not speak English fluently, which can be a barrier to effective communication with customers. This can lead to misunderstandings and frustration if customers cannot effectively convey their desired hairstyle or preferences.
In conclusion, OK BARBER SHOP (Metro Zoo) has strengths in its customer service focus, skilled barbers, positive atmosphere, and product quality. However, it also faces weaknesses in terms of previous negative reviews, lack of professionalism, inconsistent service, and a potential language barrier. It is essential for the barber shop to address these weaknesses and continue emphasizing their strengths in order to enhance the overall customer experience and reputation of the establishment.
Best TL Reviews
Since june 2021 the barber shop is under new ownership! All bad reviews are when under the before administration,
Now we are trying to do our best service possible to the costumers with passion on our art, COSTUMERS ARE PRIORITY! ALL YOU ARE WELCOME!!! ????????????
Att: OK BARBER SHOP
Disaster!
I feel sorry for our life style in Kendall!
Those barber there don’t know how to cut hair, arrange hair style need to explain to them many time even after you shoe them pictures, rude, talking too much during work on my head, they don’t respect people, actually they don’t care.
Of course they don’t speak English! Not even willing to understand basic English!
I was surprise how those people working here!
Never go there again & not recommended at all
This is by far the best barber shop in Miami!!! Whatever may have been the opinion of one person they are so wrong!!! So grateful for the precise barber I have had for so many years. And even all the other barbers are so amazing at giving you the freshest cut you are looking for. In depth in all styles and details you are looking for in skilled barbers. This will always be my only go to barbershop spot. Thanks for the incredible cut guys, I'm feeling too brand new!
Thought I was going to a respectable place. Barbers wouldn't stop watching videos & joking to themselves before focusing on services. Had to ask twice and nearly almost pay for a new cut so Felix could attempt to fix my poor excuse of mediocre botched haircut! Will definitely never be returning here, save your money and go anywhere else if you dont want to take chances!
I've been looking for a new shop and I've definitely found it. I have cut with a few barbers and all have been very good. Customer service is impeccable especially chris M. And nicole! Ill be back!!
I had the BEST experience ever, with the ONLY and Unique that’s know how to cut my hair with professionalism. Also this barbershop have an excellent atmosphere, all the barbers are nice and friendly. Keep it up Guys. The place have a good qualities of product, everyone have 5 stars because they treats all the customers with Respect and Dedication. But my Best and Favorite is Christian Machado. He’s my bro and my unique BARBER. Thanks bro, for always having patience and dedication with my hair and myself. congratulations
The best barber shop, great service.
I've been getting my hair cut at Prestige for about 2 years and I won't go anywhere else.
Christian (Cuba) is my go to barber and always does a great job.
He takes his time and makes sure that I always leave with a perfect cut!!!
I recommend this spot to anyone in the Kendall area.
Place Pictures
OK BARBER SHOP ( metro zoo ) Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended