Quick Facts About Family Hair
Strengths:
1. Skillful and talented stylists: Tina, Helen, D, Kim, and Linda are all praised for their ability to deliver the desired haircut and style. They have been successful in meeting customers' expectations and delivering results that make customers happy.
2. Quick and last-minute appointments: Tina is mentioned as being great at booking last-minute appointments, suggesting that the salon is accommodating and flexible towards customers' scheduling needs. This could be a strength, as it provides convenience to customers who may have spontaneous hair care needs.
3. Reasonable prices: The salon is described as reasonably priced, indicating that they offer competitive rates for their services. This can be a strength for attracting customers who value affordability and quality.
4. Personalized service: Tina is commended for remembering details about customers' lives and making an effort to ask about their families. This personalized approach suggests that the staff at Family Hair place cares about building relationships with their customers and creating a welcoming and friendly atmosphere.
5. Stellar results for specific styles: Comments mention specific hairstyles, such as a short pixie cut with highlights, and positive experiences with achieving those particular looks. This suggests that the salon has talented stylists who can excel in specific styles and deliver impressive results.
6. Courteous service: One customer notes that the salon provides courteous service, indicating that the staff is polite and respectful towards customers. This can contribute to a positive overall experience.
Weaknesses:
1. Inconsistent quality across stylists: While some stylists like Tina, Helen, and Kim are praised for their skills, others are criticized for their lack of expertise. This suggests that not all stylists at the salon may have the same level of competence or training, leading to uneven experiences for customers depending on the stylist they see.
2. Poor service and lack of skill in some cases: A customer complains about a stylist without a license who took a long time for a trim and still didn't achieve the desired result. This indicates that there may be instances where customers receive poor service or encounter stylists who lack the necessary skills.
3. Customer service issues: One customer warns against using the salon, claiming that they don't care about customer satisfaction and may take advantage of seniors. They also mention the salon charging for a corrective service that was necessary due to their mistake, indicating a lack of accountability and prioritization of profit over customer satisfaction.
4. Negative experiences with long-term customers: A recurring comment suggests that a customer has had multiple negative experiences over three years, leading them to avoid returning to the salon. This negative feedback from a long-term customer indicates a pattern of issues or inconsistency in the salon's performance.
5. Negative impact on customers' appearance: A customer expresses frustration and disappointment with their haircut, describing it as a terrible mistake that drastically altered their desired style. This negative experience can harm the salon's reputation and customer trust.
6. Lack of diversity in skill sets: While the salon is praised for its ability to handle male haircuts, there is no mention of the salon's expertise or diversity in styling different hair types or textures. This could be a weakness for attracting customers with different hair types who require specialized care.
Best TL Reviews
Tina always cuts my hair exactly how I want it. She is super quick and great with booking last minute appointments. Reasonably priced. She remembers things about your life and always makes an effort to ask about your family!
This is my go to place. Helen always does great job. But the others not so much. The lady who cut my hair for sure doesn’t have her license. She didn’t section my hair when cutting. Doesn’t know who to part hair or style. The lady took almost 2 hours for a trim and it still wasn’t not even.
I got a super short pixie cut with highlights. D did exactly what I envisioned. These a very talented workers ! Not only that but super welcoming & hospitalitable
DO NOT USE THIS PLACE.... if you are not happy they don't care. They will take advantage of seniors. If they mess you up they say they will fix it. They have you come back in and then when they are done they charge you again. They care about the money and nothing else. Go somewhere else.
I was a walk in today recommend by a friend. No wait time but they were busy. Great prices, courtious service and I love my cut.
Love Love my haircut! Kim listened to what I wanted asked questions about length and around my ears, then cut it and it felt Wonderful!
for the past three years I’ve been forced to go here by my parents. Each year they messed me up terribly and I never wanna go back. Today was the last draw, they messed me up so bad they got me looking like George Bush out here. I asked for very little off of my longer style hair. These people rlly had the audacity to go all the way down and just cut it all off. I had about 5 inches on the top, now it is down to 2. Don’t trust these people with your hair as they will mess you up defiantly. Sorry about anyone who’s been messed up in the past before, praying for your hair to grow back????????????????
This is my Go-to spot to get a hair cut. Being a male of Indian decent, I do infact have alot of facial hair and hair. Linda always knows how to shape and keep up with my hair, beard and eyebrows! Tina and Helen are amazing also. For the price you CANNOT beat the treatment and service given. Haircut, Shampoo, steam towel, eyebrows and beard trim for right around $40.00 it's a win win.
Family Hair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
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| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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