Quick Facts About KANIZ RESTAURANT
KANIZ RESTAURANT has several strengths based on the comments provided. Firstly, it has a five-star rated kitchen and serves carefully cooked food. This is evidenced by the positive comments about the juicy and succulent tandoori chicken and lamb chops. Additionally, the restaurant caters to major airline executives and crews, indicating that they have a reputation for providing high-quality food.
The restaurant also has a good ambiance, as mentioned by one of the comments. This suggests that the atmosphere is pleasant and contributes to an overall positive dining experience.
Furthermore, KANIZ RESTAURANT offers good value for money. One customer specifically mentioned that they were looking for an inexpensive but good quality meal within walking distance, and this restaurant met their criteria.
Despite these strengths, the restaurant does have some weaknesses as indicated by the comments. One issue raised is the inconsistency in the availability of the set menu. Customers were initially disappointed when the set menu was no longer available, and then later discovered that it was still being offered on the regular menu. This inconsistency could potentially cause confusion and dissatisfaction among customers.
Another weakness mentioned is the average service. While the food was praised, there were complaints about the staff. One customer described one of the staff members as rude, while another customer mentioned that none of the staff members were Indian, which could raise doubts about the authenticity of the Indian cuisine being served. Additionally, there were complaints about the cleanliness of the restroom, suggesting a lack of attention to hygiene standards.
Furthermore, the lack of interaction from the staff regarding the enjoyment of the meal was seen as a missed opportunity to provide better customer service. This small detail, according to one customer, can significantly impact the overall dining experience.
The location of the restaurant near the airport was also seen as a potential weakness. One customer commented on the lack of personality in the area, implying that the location may not be appealing to some customers.
In conclusion, KANIZ RESTAURANT has strengths in terms of its highly rated kitchen, good ambiance, and carefully cooked food. However, there are weaknesses such as inconsistent menu availability, average service, cleanliness issues, and the location near the airport. These weaknesses can potentially impact the overall customer experience. Overall, improvements in service and attention to cleanliness could enhance the reputation of the restaurant and lead to more positive customer reviews.
Best TL Reviews
Five star rated kitchen and food.
Good ambiance.
Very carefully cooked as they serve all major airline executives and crews.
The tandoori chicken was spot on. Very juicy and succulent lamb chops.
Staying at the local Premier Inn for the night, we wanted an inexpensive but good quality meal within walking distance. Kaniz ticked both boxes.
Initially opting to take away, we browsed the menu and made a selection, only to find that the set menu was no longer available. After a few minutes making a choice, it was a little frustrating. Crossing through removed menu items would take only a few seconds and save a good amount of time in the ordering process.
We then decided to eat in and selected alternative meals from the menu - although this menu too continued to offer the set menu.
Of the two restaurant staff visible, one (a female) was accommodating, keen to make recommendations from the menu and knowledgable about the dishes on offer. The other (a gentleman) was a little less hospitable - and perhaps a little on the surly side.
Despite being very average from a service point of view, the food was very good. The mixed grill, selection of poppadoms and accompaniments, and naan bread were all lovely.
Going back to service though, one of my biggest restaurant bugbears is when you aren’t asked about the enjoyment of your meal whilst you are eating it. The restaurant wasn’t busy and staff weren’t rushed off of their feet. It should happen in every restaurant every time. Maybe an oversight, maybe the restaurant just didn’t care. But something so small can make the world of difference to a customer.
But on the whole, we were pleased, and will likely return in the future.
Although the toilet did not thank me for this food, my stomach sure did. Holy moly the food was so damn good.
Came here at like 9:30 PM there were 0 people in the entire restaurant. The food came out in reasonable time, perhaps slightly slow.
I'd like to start with the food. The naan was so bussin. I would def recommend getting the garlic naan. I got some lamb dish that was also bussin. The chicken biryani was my favorite- they must put crack in it with how good it is. The food was wonderful.
One complaint that I have: the restroom. It was less than clean. There were stains on the toilet and it looked simply unkempt.
It just begs the question: why is this restaurant in the most personality-less place in the entire world?
One of the rudest helping staff I have come across
We had gone there for dining in .However,As soon as we placed an order he asked us to pay which we did
We had ordered mix grill in which the chicken drumsticks were not washed properly and had a foul smell
When weinformed the staff about it ( he was in his 50’s I am assuming) he started defending himself instead of replacing the dish
He told us that we were the only ones who complained
I hardly saw anyone dining in there .May be because of such rude staff
Very bad experience, pretty okay food, and indecent staff
Heard about this place from my friend and decided to visit it on my birthday. The staff were rude they would even bother to greet properly. The man clearly doesn’t know anything about hospitality. And the lady is no good. He mad e me order all the food together. I’m a person who doesn’t like wasting food and I order accordingly as we go along. But the guy made me order everything together and said that it was not possible to order like that. The man has no smile on his face and clearly doesn’t know how to talk to the customers. The butter chicken was too sweet and didn’t taste like anything close to it. I’ve got a lot of Indian friends, and I’ve been to India many time and I can assure Indian cuisine tastes nothing like what they serve.
Unfortunately being of Pakistani heritage. I had high hopes but was very disappointed indeed. Nothing was authentic about this restaurant... no staff were Indian, the food was not even close to tasting like desi food. Assume palatable for those who don't know better. I asked if the Biryani was authentic and was told it is, but left 80% on the plate. Such a downer ... would not recommend to anyone expecting a genuine Indian/Pakistani cuisine. Not once were we asked how the food was as I'd have happily given honest feedback. What a shame ????
The parce is very nice for a fine dinning and high quality of cooked indian food. Very delicious and lovely atmosphere. Portions are quite enough. Very good value for money.
You wouldn't think you can get good Indian food right next to a busy airport. Looking around Heathrow, you wouldn't expect anything nice to be here honestly. But I have to admit, this place is pretty good. It's not a buffet, the food is proper Indian cuisine and it wasn't that expensive either. So if you have some time to spare between flights you can take the free bus and grab some good food. The only issue here is obviously the area it's located in... but if you are close by, worth a visit.
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KANIZ RESTAURANT Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 05:30 AM - 11:00 PM |
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| Tuesday | 05:30 AM - 11:00 PM |
| Wednesday | 05:30 AM - 11:00 PM |
| Thursday | 05:30 AM - 11:00 PM |
| Friday | 05:30 AM - 11:00 PM |
| Saturday | 05:30 AM - 11:00 PM |
| Sunday | 05:30 AM - 11:00 PM |
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