KD Nails & Tanning

+1 919-384-7016

1821 Hillandale Rd #17, Durham, NC 27705 United States of America

Open Today: -

Quick Facts About KD Nails & Tanning

KD Nails & Tanning place has received several negative comments from customers, highlighting various strengths and weaknesses of the establishment. It is important to analyze each comment to gain a comprehensive understanding of the strengths and weaknesses of the business.

Starting with the strengths, the comments mentioned that the staff at KD Nails & Tanning place were described as "very very nice" and "the ladies were nice." This indicates that the employees of the salon have good customer service skills and are friendly towards customers. This is an important strength as it can make customers feel welcomed and comfortable during their visit.

Another potential strength is that the salon offers a range of services, including manicures, pedicures, full sets, and other unspecified services. This suggests that the salon can cater to various customer preferences and needs when it comes to nail care. Offering a wide range of services can be beneficial for attracting and retaining customers.

Moving on to the weaknesses, one common complaint among the comments was regarding the quality of the services provided. Multiple customers expressed dissatisfaction with the outcome of their manicure and pedicure, stating that their nails looked messy, unevenly painted, and that the pedicuring process was not done properly. These comments suggest a lack of skill or attention to detail on the part of the technicians at KD Nails & Tanning place. Consistently poor service quality can result in negative word-of-mouth and loss of customers.

Several comments mentioned concerns about sanitation and hygiene practices at the salon. Customers reported that the tools were not properly disinfected, and one customer even mentioned having a cut on their toe due to an attempt to remove an ingrown nail. This raises serious concerns about the cleanliness and safety standards of the establishment. Failing to maintain proper hygiene can not only lead to customer dissatisfaction but also pose health risks. The lack of cleanliness and poor sanitization practices can severely harm the reputation of KD Nails & Tanning place.

Another weakness highlighted in the comments is the lack of professionalism and outdated skills of the staff. One customer suggested that the technicians may require more current training. This comment implies that the staff at KD Nails & Tanning place may lack the necessary expertise and knowledge to provide high-quality services or keep up with industry trends. Outdated skills and a lack of professionalism can result in subpar services and dissatisfied customers.

Furthermore, a few comments mentioned the lack of customers in the salon, even on a Friday. This can be a red flag as it may indicate that KD Nails & Tanning place is struggling to attract and retain customers. A low customer turnout could imply a lack of reputation or inadequate marketing efforts. This weakness can have negative implications for the financial stability and sustainability of the business.

In conclusion, based on the comments provided, KD Nails & Tanning place has both strengths and weaknesses. The strengths include friendly staff and a variety of services offered. However, the weaknesses identified include poor service quality, cleanliness and sanitation concerns, lack of professionalism, and a potentially low customer turnout. These weaknesses can greatly impact the reputation and success of the salon. It is important for the management of KD Nails & Tanning place to take these criticisms seriously and work on improving the quality of their services, updating their skills, and ensuring proper hygiene and sanitation practices to address the concerns raised by customers and attract more clientele.

Best TL Reviews

So bad.

These ladies were very very nice but there were only two customers, I went for a manicure, pedicure, and a full set but I declined the rest of their services and just stuck with the pedicure. My pedicure looks like I haven’t had a pedicure. But I gave her a small tip and just left. There was no one there when I left either.

As you can see ????????.. i asked them to fix my nails 3 times and this is the finished product, so imagine how they were going to let me leave, I will never be going back there!!

My visit on 10/14/2022 was torture. They used the drill on my cuticles versus my nails. My nails and cuticles were burning when I walked out.

This was the worst pedicure that I have ever gotten. The paint job was horrible and they missed a couple of steps in the pedicuring process. I will never go back, waste of time and money. On a positive note, the ladies were nice.

Horrible, no customers on a Friday should have been the first red flag. The ladies are older and probably could do with some more current training. Couldn't even do a simple polish. Don't waste your money. Idk how they still in business.

Worst pedicure ever. Sanitation is not an option here and my nails were not painted evenly. My foot looks like it never even had a pedicure done and I now have a cut on my toe when one of the employees tried to remove an ingrown nail. If they were more clean, I wouldn’t be worried, but I didn’t see proper disinfection of the tools???? my cuticles are still there both feet and hands. I do a better job myself. I do not recommend this place.

Came in for a Pedicure and completely messy! I kept telling her to make my nail polish more clean and it looked so sloppy. It looked like a kid painted my nails.Did not like their work at all. You are better of painting your own nails at home. Do NOT reccomend this salon.