Quick Facts About Killer Brows & Lashes
Killer Brows & Lashes place receives mostly positive comments from customers regarding the skills of their staff, the pricing, and the overall atmosphere of the salon. However, there are a few complaints about issues with the tinting service and a lack of follow-up from management.
One of the strengths of Killer Brows & Lashes is the skill and professionalism of their staff. Multiple customers mention specific staff members, such as Genesis and Sierra, who did an excellent job with their lashes and brows. Customers appreciate the skill and expertise of these staff members, as well as their ability to make them feel comfortable and beautiful. This indicates that Killer Brows & Lashes has a talented team who can consistently deliver quality results.
Another strength mentioned in the comments is the affordable pricing of their services. Many customers appreciate that they were able to get high-quality lash and brow services without breaking the bank. The fact that prices are mentioned in the comments suggests that Killer Brows & Lashes provides clear and transparent pricing, which can be a positive aspect for customers seeking affordable options.
The positive comments also highlight the clean and welcoming environment of the salon. Customers mention that the shop is beautiful on the inside and that the atmosphere is enjoyable. This indicates that Killer Brows & Lashes has invested in creating a pleasant and comfortable space for their customers, which can contribute to a positive overall experience.
However, there are a couple of weaknesses that can be drawn from the comments. One customer mentions that the tinting service they received did not last as long as advertised, fading after just two days instead of the promised three weeks. The lack of follow-up from the manager to resolve the complaint is also mentioned, indicating a potential weakness in their customer service and professionalism. This feedback suggests that there may be room for improvement when it comes to addressing and resolving customer complaints.
In conclusion, Killer Brows & Lashes seems to have several strengths that contribute to a positive customer experience. They have skilled and professional staff members, affordable pricing, and a clean and welcoming environment. However, there are a few weaknesses that need to be addressed, particularly in terms of ensuring that services meet the advertised standards and improving customer service and complaint resolution. Overall, Killer Brows & Lashes has the potential to be a great place for lash and brow services, but some improvements may be necessary to provide a consistently outstanding experience for all customers.
Best TL Reviews
Genesis is EVERYTHING!!! I've got a previous review on here for this business...Positive experience. I am temporarily back in town and came to have my strip lashes done. To my surprise, the business seems to have made some owner/management changes...and new staff. I met Genesis and I'am THRILLED that I did. Not only is she incredibly skilled at applying strip lashes..(They last me approx 2/2.5 weeks). No, not everyone can...regardless of what they say. She is very professional, kind & just a sweetheart. I pray she never leaves!
I seen sierra and OMG SHE DID SO GOOD ON MY LASHES THEY MAKE ME FEEL SO PRETTY!!!! This is my new go to for lashes. I used to go to the place on colerain and they messed my real lashes up!!! Scared me from trying a new place but this place was recommended by a friend and I am so thankful for this new experience!!! Will definitely be back!!!! Also take credit or debit and lashes were only 30 and some change!!!! Thanks sierra!!! I hope I’m spelling your name right ????????????????????
Came here for brow threading and decided to also try their tinting service. The young lady who serviced me was nice and did a good job with my threading, but the tinting faded in two days when I was sold on the application lasting 3 weeks. When I contacted the salon, I was told the manager would call me back to resolve my complaint but no one ever followed up. Disappointed in the lack of professionalism.
Sierra does my brows and sis is a beast!! And I absolutely love the shop and it’s atmosphere!
Genesis did a fabulous job. Everyone is complimenting my lashes.thanjs Genesis.
I highly recommend this place the lady is extremely nice and a wonderful person pricing is great and it’s a wonderful environment very clean I highly recommend it for all your eyebrow and eyelash work
I got my lashes and brows done and they were great. Danny is the one that did both and she was patient with my wet eyes and everything. I was so pleased they lasted almost 3weeks and that is a record for me. The staff is always pleasant. Will keep going back
Seria was really good she did my individual eyelashes and brow did a good job .did my eyelashes over 2 weeks ago and they are still up will be back on Nov 23 for a refill and the place is beautiful in the inside .
Killer Brows & Lashes Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 05:30 PM |
|---|---|
| Tuesday | 10:00 AM - 05:30 PM |
| Wednesday | 10:00 AM - 05:30 PM |
| Thursday | 10:00 AM - 05:30 PM |
| Friday | 10:00 AM - 05:30 PM |
| Saturday | 10:00 AM - 05:30 PM |
| Sunday | Closed |
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