Hero image

Kim's Nail Salon

+1 219-836-0823
8241 Hohman Ave # B, Munster, IN 46321 United States of America
Open Today: 11:00 AM - 06:00 PM

Quick Facts About Kim's Nail Salon

Kim's Nail Salon has a number of strengths and weaknesses based on the comments provided. In this analysis, we will explore both the positive and negative aspects of the salon.
Starting with the strengths, one customer mentioned that the salon is fast and efficient, which is a positive attribute for those looking for a quick nail service. Additionally, the salon was praised for its good pricing, indicating that they offer competitive rates. This can be appealing to customers who are conscious of their budget.
However, the salon has several weaknesses that should be addressed. Multiple reviewers expressed dissatisfaction with the quality of the services provided. One customer mentioned that their nails were cut down too short during a pedicure and that the technician was not able to fix the issue adequately. This indicates a lack of expertise and attention to detail by the staff.
Another common complaint was regarding the salon's poor customer service. Many customers expressed feeling uncomfortable or unwelcome during their visits. One person mentioned that the salon did not have enough workers, resulting in long wait times and rushed service. This suggests that the management and staffing of the salon may be inadequate, which impacts both the quality of the service and the overall customer experience.
Sanitation was also a concern mentioned by one customer. They noted that the salon did not properly sanitize their utensils and that a technician did not change gloves between clients. This is a significant weakness as it indicates a lack of hygiene practices, which can lead to the spread of infections or diseases.
Additionally, another weakness highlighted by multiple reviewers was the salon's outdated facilities. Customers commented on the lack of music and the uncomfortable atmosphere. One customer even predicted that the salon would be closed soon. This indicates a potential lack of investment in the salon's appearance and ambiance, which can deter customers from returning.
Lastly, several customers mentioned that their desired outcome was not achieved. They requested specific nail styles or shapes and ended up with something completely different. This suggests a lack of communication and skills on the part of the technicians. Customers should feel confident that their requests will be understood and executed accurately.
In conclusion, Kim's Nail Salon has several weaknesses that need to be addressed. These include poor quality service, lack of attention to detail, compromised customer service, inadequate sanitation practices, outdated facilities, and communication issues. By addressing these weaknesses, the salon can improve and provide a more satisfying experience for its customers.


Best TL Reviews

Waste of money. I should have went else where from reading reviews.
Wanted a mom and daughter day. My daughter got her nails done. I could have done a better job!
I asked for gel nails and got acrylic tips with gel top coat. I also asked for coffin nails and few nails look rounded. Showed nail tech what I was looking for and results was nothing I got. Nail tech didn't even create or make a smooth smile line! First picture is example of what I wanted. Pictures are worth a thousand words. Not worth what I paid for wish I went elsewhere for the money I paid.
Don't even waste your time and money going there. They don't have workers, so you will have to wait hours to be attended to. Again, because they don't have staff, the 1 or 2 workers rush the job to be able to attend to other customers and they end up doing rubbish nails that won't last.
This place is so outdated! The nail technicians there did a terrible job with my pedicure. My toe nails were cut down to the nubs by the older woman there and I had to wait 30 mins for her daughter to come & attempt to fix it but it looked terrible. They do not properly sanitize their utensils. The younger technician didn’t change her gloves when dealing with another customer.
Unbelievably terrible salon.
This is what I get for staying close to home
I really like this place they are fast and efficient and good pricing. Only negative almost everything has an upcharge but who doesn't.
I used to come here all the time and I step foot in here and there are 2 nail techs, no music and was told to just go grab a color. Most places have you sit and bring the colors to you and treat you well but I felt very uncomfortable. This place will be closed soon don’t waste your time.
Toes came out cute... but if u like long nails like me do not let the guy in the first chair do them..... the shape was terrible had to have the lady who did my toes go over them..... it was an emergency so I’ll take it but never ever again! This is for my ladies who love long nails!
I was trying a new shop near home and I’m somewhat dissatisfied. The lady rushed my nails and didn’t make sure they were even or painted correctly. I constantly had to ask her to correct things that I shouldn’t have to. Work was sloppy. Hopefully they last long, but this isn’t my favorite set.
I went in yesterday to do my nails and the nail tech did a poor job.she didn’t even take her time she rushed and she even cut my skin. Also I was told she doesn’t arrive till 12pm and that if I arrive on time I’ll be taken care of they don’t take your name down to hold your spot and when I got there someone got taken care of before me and the nail tech wasn’t even there at 12pm and she charged me 60$ for the nails that wasn’t even good I wouldn’t recommend going here at all

Place Pictures

Resim
Küçük Resim 1

Kim's Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 11:00 AM - 07:00 PM
Tuesday Closed
Wednesday 11:00 AM - 07:00 PM
Thursday 11:00 AM - 07:00 PM
Friday 11:00 AM - 07:00 PM
Saturday 11:00 AM - 06:00 PM
Sunday 11:00 AM - 04:00 PM

How to go there

Location