King Nails And Spa

+1 573-335-6447

1131 N Kingshighway St a, Cape Girardeau, MO 63701 United States of America

Open Today: Closed

Quick Facts About King Nails And Spa

King Nails And Spa has received mixed reviews from customers, with both positive and negative comments highlighting various aspects of their services. In analyzing the strengths and weaknesses of the establishment, it is evident that there are several areas where they excel, as well as areas that need improvement.

Starting with the strengths, one recurring theme in the comments is the quality of their pedicures. Multiple customers express satisfaction with the pedicure service, praising the technicians for their skill and attention to detail. This indicates that the establishment has competent staff members who are capable of delivering excellent pedicures. Additionally, the positive comments regarding specific nail technicians, such as Sam, Judy, Quinn, and Abbie, suggest that the salon has experienced and talented individuals working there. This expertise is a valuable asset for any nail salon.

Another strength mentioned in the comments is the friendly and welcoming staff. Customers highlight the great customer service provided by the staff members, emphasizing their positive experiences and interactions. This is essential for creating a positive and comfortable environment, making customers feel valued and appreciated. The positive reviews regarding the staff indicate that they have effective communication skills and are capable of building strong relationships with their clients.

Furthermore, some customers mention the ambiance of the salon as a strength. They enjoy the overall atmosphere and find it pleasant and relaxing. This suggests that the salon has put effort into creating a comfortable and enjoyable setting for their customers, which can enhance the overall experience.

Despite these positive aspects, there are several weaknesses mentioned in the comments that King Nails And Spa should address. The most common complaint is the quality of the nail service itself. Multiple customers express disappointment with the results, citing issues such as uneven lines, bubbles, crooked nails, messy paint, and poor shaping. These comments indicate that there may be inconsistency in the quality of the services provided. In order to improve, the salon should focus on maintaining high standards for every nail technician and ensuring consistent training and practice to eliminate errors.

Another weakness highlighted in the comments is the perceived lack of enjoyment and dedication from some employees. Customers mention that some staff members appear annoyed, and there is a sense that some employees do not enjoy their job. This is concerning as it can directly impact the customer experience and overall satisfaction. It is crucial for the salon to address these issues, ensuring that all staff members are motivated, enthusiastic, and committed to delivering top-notch services.

Additionally, there is one comment indicating that the prices at King Nails And Spa are relatively high compared to other places. While pricing can vary depending on factors such as location and quality, it is important for the salon to regularly assess and adjust their prices to remain competitive without compromising the quality of their services. Providing value for money is crucial in attracting and retaining customers.

In conclusion, King Nails And Spa has several strengths, including skilled pedicure services, friendly staff, and a pleasant ambiance. However, there are areas that need improvement, such as the quality of the nail service, employee attitude, and pricing. By addressing these weaknesses and focusing on consistent quality, employee satisfaction, and competitive pricing, King Nails And Spa can enhance their overall reputation and provide an exceptional experience for their customers.

Best TL Reviews

I was charged $85 dollars for this monstrosity. The lines are uneven, there are bubbles in them, the nail technician acted annoyed when I asked to match my fingers to my toes, overall just rude. The person who did my pedicure was wonderful. I had high hopes for this place and was extremely let down.

my nails came out crooked and this is with understanding two of my fingers are naturally crooked, the underneath of them looks nothing but messy with excess paint, aren’t shaped very well and it seems like they just tucked in all the mistakes. even my boyfriend who knows nothing about nails or beauty stuff noticed how wonky they were. it just seems like half of the employees there just don’t enjoy their job.the pedicure was alright i guess. i still tipped well and paid for the services they gave me but honestly i’d only trust the owner or the younger girl that works there to do your nails if you plan on going.

My wife loves this place her favorite nail tech is sam..we both get pedicure there they do a wonderful job.its a hour drive for us but worth it.

The staff was GREAT IN ALL WAY POSSIBLE ???? ???? .

My daughter and I went there 2 days ago and would recommend it all day long... thanks yall for GOOD Customer service

Abbie did amazing on my nails!! Tiffany was amazing with my pedicure as well!

I will have to add pictures next time but I love Judy and Quinn! All of the staff are friendly, pricing is just about the same as several other places but I enjoy the ambiance here the best for Cape Girardeau

It was amazing first time I've ever had a pedi and it was worth it I got the best pedi and it cost 65 bucks but well worth every bit of it and they offer wine or beer ????

My favorite place to go for my acrylic nails. They are very very good.