Quick Facts About Kings Unisex Salon
Kings Unisex Salon has a few strengths that were mentioned in the comments. One positive aspect is that there are usually plenty of barbers available to cut hair, even when it is close to closing time. This can be convenient for those who need a last minute haircut. Additionally, the shop is described as clean and well-organized, which can contribute to a pleasant atmosphere for customers. Another strength is that the owner of the salon takes the time to engage with customers and have conversations, which can create a more personalized experience.
However, there are several weaknesses that were also highlighted in the comments. One of the main weaknesses mentioned is the inconsistency in skill level among the barbers. There are only about 2-3 barbers in the whole shop who are considered skilled and capable of providing a good fade haircut. This can be frustrating for customers who are not aware of which barber to choose and can result in subpar haircuts. Additionally, some barbers may not have a strong work ethic or enthusiasm, as mentioned in the comment about a barber drinking and not wanting to cut hair. This lack of professionalism can be off-putting to customers.
Another weakness mentioned is the lack of attention to detail and customer service. One customer mentioned that a barber left a patch of hair under their chin and did not seem invested in providing a quality haircut. For the price paid, customers expect a premium service and attention to detail. Some customers also mentioned that the level of customer service and attention to detail is higher in other salons in the area at the same price point.
There are also comments about the salon not being women-friendly. One customer expressed disappointment in receiving a haircut that had no shape and different lengths, despite asking for a fade cut. The salon also has a policy of charging £15 after 7pm, which the customer was not made aware of beforehand. This lack of communication and understanding of the customer's needs can create a negative experience for female customers.
Furthermore, there were comments about rude and unprofessional service. One customer mentioned that the barber was sitting down and not paying attention when they entered the salon. The barber also did not ask what the customer wanted and made mistakes in the haircut, such as cutting the sides too short. The total haircut lasted only around 8 minutes, which is significantly shorter than the time it usually takes for the same style. This rushed and unsatisfactory service can leave customers feeling dissatisfied and needing to visit another salon to fix the mistakes.
In conclusion, while Kings Unisex Salon does have some strengths such as availability of barbers and a clean shop layout, the weaknesses mentioned in the comments, such as inconsistency in skill level among the barbers, lack of attention to detail, and unprofessional service, outweigh these strengths. These weaknesses can result in disappointing haircuts and a lack of investment in repeat customers. Additionally, the salon's lack of consideration for female customers and lack of communication about pricing policies contribute to a negative customer experience.
Best TL Reviews
I never do reviews but skill level isn’t remotely close, there’s 2 great barbers maybe 3 depending on the day in the whole shop, the rest are no good, been like 20 times and if you don’t pick the right person you won’t get a fade, it’s literally just skin to hair.
The good:
- There were plenty of barbers available to cut my hair 1h before closing.
-The shop is clean and the layout is good.
-The owner will take some time to talk to you.
Room for improvement:
-The barbers were not exactly thrilled to have a customer 1h before closing. I approached one and he was swigging a beer and said “you don’t want me to cut your hair, I’m drinking.”
-Eventually the barber on the side closest to the door said he would cut my hair. Felt like “he was taking one for the team.”
He promptly informed me it was £15 because “some people moan”. I was fine with this, it’s what I usually pay in London.
The fade was pretty good but I also asked for a shave and he left a patch of hair under my chin.
This is a lack of care/attention to detail and of course disappointing. I shaved that bit off myself when I noticed it at home.
For the price I expect a premium service- but apart from the owner I can’t say anyone else in the shop was invested in my repeat custom.
Having had a haircut in London since the level of customer service and attention to detail was a lot higher for the same price.
My overall impression is you’ll be good here as long as you don’t catch the barbers on an “off” day. Not what I’m looking for. I’ll try their branch in new street to see if there’s a higher standard.
"Not women friendly"
Very disappointed with the service.
I thought that I could get a good very short hair style from a male barber as they more used to fade cuts and got a concentration camp cut. It has no shape hair left with different lengths even though is so short. Its faded here,there and everywhere...
It's bad enough as a women to have to cut my hair due to being ill but to then see this result
Was also charged £15. And only after mentioned it to my son I did some checking and realised that's the police policy after 7pm.
Fair play but it would have been nice to be made aware. I would then choose to come some other day. I sure wouldn't wait for so long for my turn.
I would not recomend this place for female cuts. The barber will give you just anything.
And yes it is the correct review for the correct barber.
Horrific experience to say the least. Recently moved to Birmingham, and after searching around for local barbers in the city centre, I found one or two decent reviews about this place online. So I decided to go..
At entrance, the barber was sat in his chair, staring outside, didn't even pay attention that I (the customer) had walked in. After asking if he was serving, I got a blunt reply "Come man".
For the first 5 minutes, the barber was on his phone, me seated, waiting. He started cutting my hair at the same time (without asking what I had wanted). Then, when I told him I wanted a 0.5mm on the sides, he ended up cutting it 1.5mm, gave me a horrible shape-up (which I had to fix up myself at home) and also scissored my hair from the top in one or two places and claimed he had "Done".
Total haircut lasted around 8 minutes. Usually, the same style takes a normal barber 30-40 minutes. Tomorrow I'm going to have to spend more money and visit another barber somewhere else to fix this mess up. Never going back there again and I warn you guys, stay away from this place and I hope you do not experience this rude service. I could go into more detail but I think I've said enough to just warn you guys out there. I've never written a review in my life before, but this had to be done. Rant over.
No star. No effort.
I would attach pictures but you can't upload pictures. I paid ten pounds for a fade and ended up with a haircut that everyone including the hairdressers asking me if I cut my hair myself. I looked in the mirror and there was no sign of a fade. I took pictures as soon as I saw one side of my head was higher than the other. Can't believe I walked away with my head looking like this. Unprofessional. Now I'm at another barbers in eclipse getting it fixed. Having to pay extra.
I'm not surprised this place has awful reviews.
I went in a few days ago to have a short back and sides. After walking in and being completely ignored, I asked if they were still open (knowing it was almost an hour before they close) and all the staff started looking at their watches and tutting. Finally one of them, who was enjoying a lie-down, begrudgingly got up and started cutting my hair completely the wrong way to how I asked. After about 3 minutes he walked over to the till and expected payment.
Awful, patchy haircut that I've had to get fixed up today elsewhere. Speaking of which, try Ikon. Several branches in Birmingham and much cheaper.
I got a nice afro haircut without prior booking for £15. Five star service
Dissapointed. Go in early with my son and get told by the barber he's waiting on a client who took 25 minutes to arrive in which time my son could of have his haircut. Basically he didn't want to cut my son's hair and would rather wait! Unprofessional
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Kings Unisex Salon Info
Amenities
Payments
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Cash only
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 08:00 AM - 09:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 07:00 PM |
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