Young's Beauty Supply

+1 413-747-5377

1341 Main St, Springfield, MA 01103 United States of America

Open Today: -

Quick Facts About Young's Beauty Supply

Young's Beauty Supply has several strengths based on the comments provided. Firstly, the store is praised for its organization, making it easy for customers to navigate and find the products they are looking for. This is an important aspect for a beauty supply store, as it contributes to a positive shopping experience for customers.

Another strength highlighted by the comments is the knowledge and friendliness of the staff. Customers appreciate that the staff takes the time to understand their needs and provide them with the exact products they are looking for. This personalized approach to customer service can enhance customer satisfaction and loyalty.

The convenience and location of the store are also mentioned as strengths. Customers appreciate the ample parking available and the lack of wait time, making it convenient for them to shop at Young's Beauty Supply. Additionally, the store's excellent prices are mentioned as a positive aspect. Offering competitive prices can attract customers and encourage repeat visits.

Some customers also mention the wide selection of products available at Young's Beauty Supply, praising the store for having everything they need. This is crucial for a beauty supply store, as customers expect to find a variety of products to choose from. Having a diverse inventory can attract different customer segments and cater to a wide range of beauty needs.

However, there are also weaknesses highlighted in the comments. Firstly, one customer mentions that the music in the store is too loud, making it difficult to have conversations or hear properly. This can be a drawback for some customers who prefer a quieter shopping environment.

Another weakness mentioned is the lack of experience with black hair and hairstyles among the staff, particularly in selecting extensions, crochet, and weave styles. This suggests that customers with specific hair needs may not feel adequately supported or understood by the staff. Having a diverse and knowledgeable staff can help cater to a broader customer base and provide a more inclusive shopping experience.

Furthermore, there is a negative review about the quality of weave hair purchased from Young's Beauty Supply. The customer claims that the hair tangling and losing its texture after a short time, which reflects poorly on the quality of products sold by the store.

In conclusion, Young's Beauty Supply has strengths in terms of organization, knowledgeable and friendly staff, convenience, excellent prices, and a wide product selection. However, there are weaknesses concerning the loud music in the store, limited expertise in black hair and hairstyles, and negative feedback about the quality of some products. These weaknesses can potentially impact the overall customer experience and may need to be addressed for the store to maintain its reputation and competitiveness.

Best TL Reviews

Like the store it’s organized but music is way too loud like extremely. Sound like a club couldn’t even hear my friend on FaceTime to tell me if she likes the wig so I just walked out .

Awesome beauty supply store. Staff very knowledgeable, friendly, supportive and caring. Will take the time to assess your needs by providing exactly what you want. Excellent prices and conveniently located. Great parking with no wait time. Support this store for all your beauty product needs. I did and will continue. Thank you for such a exceptional shopping experience. Adrienne Osborn

Love this place! Every beauty product you can imagine at great prices! I buy all my brushes, hair products and lip colors for both me and my daughter. Super friendly and helpful staff and fun place to try on wigs and extensions!

Family owned and operated love this establishment. Mrs.Young is so pleasant and if you don't see the hair care product you're looking for just ask her or who is working the register they will order it if possible. I have been shopping here for over 13 years ♥️♥️♥️♥️♥️♥️

i was there just last week and they have everything, i mean everything! so i could buy what i needed, sometimes it's difficult to get what i want you know what i mean...the staffs were very nice&friendly and the price was very reasonable...tks to young's beauty!

My mother went to young for all her beauty supply needs .Now I'm following in her footsteps , theres literally no reason for me to go anywhere else , everything is here !!! I love how its space to shop and has literally every up to date wigs and weaves and hair products .. The best in Springfield Ma .

Large selection of hair and hair supplies, and the owners are very friendly! Gave me a free face mask with my purchase. Just cant give it a 5 star cause I wish there was an actual black worker there to help with the extensions/crochet/weave selection, since the owners are Asian and seemed to not have experience in black hair/hairstyles. Overall it's a good store.

I got weave from there. I got 3 bundles of Brazilian body wave and a frontal for 100$ I thought they where good quality hair but once I installed it not even a week later it started tangeling really bad and hard to brush. Lost is texture and it just got worse over time. Even tho it was only 100$ I spent my hard earned money on weave that wasn’t even good