Quick Facts About La Barberia
La Barberia has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, let's break down the comments and analyze them in detail.
Starting with the positive feedback, one customer mentioned that they have received a clean haircut on two separate occasions. This indicates that the barbers at La Barberia have the skills and expertise to deliver satisfactory haircuts. Additionally, the customer mentioned that Rene did a fantastic job in cutting their hair and cleaning up their beard. This highlights the capability of the barbers to provide comprehensive grooming services.
Another positive comment praised the place and gave it a five-star rating. The customer expressed their disagreement with negative comments and criticized people for being overly sensitive. They suggested that individuals should not expect an extravagant greeting or luxurious service at a barbershop. This positive comment showcases the straightforward and practical approach of La Barberia, which appeals to customers who prefer a no-frills experience.
Moving on to the negative comments, one customer expressed hesitation about going to La Barberia due to the numerous negative reviews. They specifically mentioned concerns about long waiting times, even with appointments. This comment highlights a potential weakness of the establishment, which is the perceived inefficiency in managing customer flow and minimizing waiting times.
Another negative comment criticized La Barberia for trying to portray itself as a high-class barbershop while failing to deliver on customer experience. The customer mentioned long waiting times, regardless of having an appointment, which is a significant concern. This comment highlights a weakness in the organization and suggests a lack of effective management and customer service.
A particularly concerning comment mentioned a barber named Ace performing a fade with scissors. This indicates a failure to meet the customer's expectations and deliver the desired results. It raises questions about the competence and training of the barbers at La Barberia.
There was also a comment about a negative experience with a loud music setting, which made it difficult for the customer to communicate their preferred haircut style. This highlights a weakness in the salon's ambiance and customer service, as the loud music interfered with the grooming experience. Additionally, the comment mentioned cuts and scratches left on the customer's son's head and neck area, which raises concerns about the attention to detail and the quality of the barbers' work.
Another customer expressed frustration with the lack of customer service at La Barberia. They mentioned that the ticketing system was not utilized, and the staff did not acknowledge the customers. This comment points towards a weakness in the organization's management and customer service practices. It suggests a lack of structure and professionalism in dealing with customer flow and maintaining a satisfactory experience.
Based on the comments provided, the strengths of La Barberia include skilled barbers who can provide clean haircuts and grooming services. They also have a straightforward and practical approach that appeals to customers looking for a no-frills experience.
However, weaknesses were identified in several areas, including long waiting times, whether customers have an appointment or not. Inefficient management practices, lack of attention to detail, and poor customer service were recurring themes. These weaknesses highlight the need for improvements in customer flow management, training, customer service, and attention to detail within La Barberia.
In conclusion, while La Barberia has strengths in terms of skilled barbers and a practical approach, there are noticeable weaknesses in areas such as customer service, waiting times, and attention to detail. Addressing these weaknesses would help improve the overall customer experience and reputation of the barbershop.
Best TL Reviews
I have gotten a Haircut twice here, both by two different barbers. My haircut came out clean. Rene cut my hair, cleaned up my beard, and did a fantastic job. I believe walk-ins are available
I give this place a5 stars don't believe all these negative comments on here people now a days are so soft and petty your walking into a barbershop not a seminar so don't expect people to stop what there doing to greet you and ask you if you want a cup of tea dam people really need to toughing up a little. But if you do get I recommend Ricky I just hope I'm giving the right name. If not I'll figure it out and repost
I wasted to go here but there are a lottt of negative reviews......I'm not sure ....most reviews are about how long the wait is even having an appointment....idk
Very sad they attempt to be a high-class Barber shop. But if you walk in without an appointment you'll wait 2 to 3 hours. If you walk in with an appointment you'll wait a half an hour to an hour.
At this point I will never return, it's just a fuqing hair cut, they treat it like brain surgery. I just left a few minutes ago watching a guy named Ace do a fade with scissors....
Be ready to wait for hours even with appointment, dropped off my son (he is 16) before hes appointment at 5, hour n half later hes still waiting, we ended up leaving and not going back.
Ricki is my guy I swear the most talented of barbers & I'm sure we all know that. This man should be cutting only celebrities & charging $100 per haircut. Ricki this is Ricki papa I hope all is well during these times. Trust me u will not be disappointed with the quality of your haircut.
Took my son, left with a ok haircut. He had cuts and scratches all on the back of his head and neck area. NEVER again, also they had music so loud you couldn’t even explain to the guy what kind of haircut you wanted without having to be loud and he kept asking if I was sure my son never had a tapered cut, I’m his mom of course I know he never did!
This is one of the worst barber shops I've ever gone to. The barbers are good but there customer service sucks. They have a ticket machine and never use it they do not acknowledge the customers. This is a good place to take some snacks and watch a movie while you wait for hours and no one cut your hair. I don't know who is Management in that establishment but that person really needs to look into doing something else cuz managing is not one of his strong suits. I hope you get see this post before you go and waste time because that's what that barber shop is a waste of time
La Barberia Info
Amenities
Health & safety
-
Mask required
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended