La Barberia

+1 480-761-8898

4719 E Southern Ave, Phoenix, AZ 85042 United States of America

Open Today: -

Quick Facts About La Barberia

La Barberia is a hair salon with its fair share of strengths and weaknesses, as indicated by the comments provided.

One strength highlighted by multiple customers is the skilled work and attention to detail provided by the barbers. One customer mentioned that they received a clean straight line on their hairline and were happy with their new look. Another customer praised the barbers for giving their grandsons amazing haircuts, emphasizing their patience and ability to make the children look handsome. These positive experiences indicate that La Barberia has skilled and talented barbers who can deliver high-quality haircuts.

Additionally, the comment from a customer who has been going to La Barberia since they were 16 years old suggests that the salon has built a loyal customer base over the years. Consistency and a long-standing reputation are important strengths for any business, and the fact that this customer has continued to patronize La Barberia for many years speaks to the quality of service provided.

Another strength that stands out in the comments is the customer service provided by a specific barber. One individual praised a young man in his late 20s for giving excellent cuts to their three adult brothers with special needs. They commended the barber's personable demeanor and noted that their brothers left the barbershop with increased confidence and self-esteem. This positive feedback regarding customer service indicates that there are individuals within the salon who go above and beyond to create a positive experience for customers, particularly those with unique needs.

On the flip side, there are several weaknesses highlighted in the comments as well. One customer expressed dissatisfaction with their experience, stating that the lady who cut their fiancee's hair was rude and ultimately messed up the haircut. This indicates a breakdown in customer service, as the customer was left dissatisfied and frustrated with the outcome. Another customer mentioned that they received a haircut different from what they had requested and observed that the barber seemed distracted by watching television during the haircut. This suggests a lack of attention to detail and professionalism on the part of the barber.

Another weakness mentioned by a customer is that despite the posted senior discount rate, which initially attracted them to the salon, there is no further elaboration on whether the discount was honored or if it was a misleading tactic. This lack of clarity in pricing and inconsistent application of discounts may create confusion and frustration for customers, suggesting a weakness in their business practices.

It is worth noting that while there are some negative comments, the majority of the feedback is positive, indicating a generally satisfactory experience for most customers. However, it is crucial for La Barberia to address the weaknesses highlighted in the comments to ensure a consistently positive experience for all customers.

In conclusion, La Barberia has several strengths, including skilled barbers, loyal customers, and examples of exceptional customer service. However, there are also weaknesses, such as rude and inattentive staff, inconsistency in delivering the requested haircuts, and potentially misleading pricing practices. By addressing these weaknesses, La Barberia can enhance their reputation and strive for even higher customer satisfaction.

Best TL Reviews

Lady was really rude and messed my fiancees hair up

Went in for a trim and clean up on the sides and provided a picture and got a totally different hair cut the guy was watching tv the whole time while doing my hair wouldn’t recommend this place to any one gave one star because I needed to for the review!!!!

You ask for a low fade with a trim and they give a high fade with a comb over

Not the haircut I asked for never coming here again

They do an amazing job on my grandsons hair and he looks so handsome. Very patient with him and nice barbers

1st time visit to this Barber Shop, clean work straight line on hairline skilled very happy with new look on Son's appearance, will return.

Best place to go been going since age 16yrs old.

A young man, (late 20's) gave my 3 adult brothers with special needs the most truly best cuts ever. And he was SO personable with them (even though I was not ). Alll 3 of them walked out of that barbershop a few inches taller beaming with esteem.

A million thanks to that young man. God bless you.

I was lured in by senior discount rate posted on the window.

Very good haircut!! Great price and they practice safe distance, masks, etc. Excellent job Chapo!! Gracias!!