Quick Facts About La Bella Nail Spa
La Bella Nail Spa has received both positive and negative reviews from customers. In order to assess the strengths and weaknesses of the spa, it is important to consider the recurring themes in the comments.
Starting with the strengths, many customers praised the speed and efficiency of the service provided at La Bella Nail Spa. One customer mentioned that they received fast service, which indicates that the spa values timeliness and prioritizes customer convenience. Additionally, the affordable prices were highlighted by multiple customers, suggesting that La Bella Nail Spa offers competitive pricing compared to other spas in the area. The affordability aspect is likely to attract cost-conscious customers who are looking for quality service without breaking the bank.
Another strength of La Bella Nail Spa is the quality of the nail technicians. One customer specifically mentioned that their nail technician, Rose, did an excellent job with their acrylic nails. They appreciated the attention to detail and the fact that Rose took her time to ensure a satisfactory result. This suggests that the staff at La Bella Nail Spa are skilled and customer-focused, which contributes to a positive experience for customers. Another customer specifically mentioned Vy as their nail technician, praising her for providing the best full set they have ever received. This indicates consistency in the quality of service provided at the spa.
Cleanliness and the overall ambiance of the spa were also mentioned as strengths by multiple customers. Customers appreciated the clean facility and the spa-like atmosphere, which contributes to a relaxing and enjoyable experience. Having a pleasant environment can enhance the overall experience and create a positive impression on customers.
On the other hand, there are also some weaknesses that have been pointed out by customers. One recurring complaint was regarding the receptionist's customer service etiquette. Multiple customers mentioned instances where their appointments were mishandled, resulting in confusion and frustration. This reflects poorly on the professionalism and organization of the spa. It suggests that there may be a need for better communication and training for the receptionist, or possibly a replacement for the position.
Another weakness mentioned by a customer was the dissatisfaction with the results of their nails compared to the picture they had shown to the nail technician. The customer felt that their nails did not match the desired design, and when they expressed their disappointment, they felt disregarded by the staff. This indicates a lack of attention to customer requests and a failure to address customer concerns. In order to improve, La Bella Nail Spa should prioritize clear communication with customers to ensure that their expectations are met.
Lastly, one dissatisfied customer mentioned issues with their eyelash extensions and eyebrow waxing. The customer reported that the lashes fell out within a few days, and their eyebrows were poorly waxed. This highlights a weakness in the spa's eyelash and eyebrow services, indicating a need for improvement in this area.
In conclusion, La Bella Nail Spa has several strengths, including fast service, affordable prices, skilled nail technicians, and a clean and pleasant environment. However, there are also some weaknesses that should be addressed, such as the receptionist's customer service etiquette, the need for better communication with customers, and improvement in eyelash and eyebrow services. By taking these weaknesses into consideration and working to address them, La Bella Nail Spa can further enhance customer satisfaction and improve its overall reputation.
Best TL Reviews
Came with my 6 year old for a full set for myself, nail paint for her. Fast service, great prices and they came out exactly like I expected. 10/10 recommended
I was very happy with my set of acrylic nails! I got the almond shape lol. It was actually my first set of acrylics and I was kinda nervous for some reason????. I got a same day appointment and Rose was the one who did my nails. She was very nice, took her time, and was very detailed. I would definitely go back with her, she did a nice job copying the nail design I showed her from Pinterest! A bit on the pricey side but worth it! She didn’t cut me or anything, as I said, very careful with her job. The women knows what she’s doing! She don’t mess around???? Totally recommend????????
Do not waist your time or money. I paid a $140.00 for individuals lashes that did not even last 5 days. My coworkers even commented negative saying wow look like you waisted your money. "Those aren't all that and they already falling out." I called to about tjem and offred to come in but with my work schedule I wasn't able to come in at the time offered to me. I was directed, I guess to a supervisor, but was told that the time I was able to come in, which was my next off day was about 2 weeks out was to late and I would have to pay. Their policy is their policies. But that still does not change the fact that my lashes didn't hold up for even 4 days. The lash tech was nice, but rushed and didn't even listen to the concerns I had before leaving. She just brushed it off and gave a lame excuse and flase reassurance. DO NOT WAIST YOUR TIME OR MONEY HERE. I YOU BETTER OFF BUYING STRIPS AND APPLYING THEM YOURSELF oh yeah check out my eyebrows that was freshly wax from Labella also. I was given a greasy mirror afterwards and couldn't tell how bad they were. My co-workers definitely noticed the next day at work and where like wow you waisted your money girl. Are you sure they waxed your eyesbrows too.????????♀️????????
Horrible!!!!
Came here cause my normal nail tech is out of the country. Had an apt was taken right away for my pedi ( started ok) I told the lady “Tammy” I have a messed up ankle, she just smiled and began rotating my bad ankle. Next was the acrylic takeoff and new set put on. I showed the nail tech a picture I found on Pinterest. She assured me she could do it and the price would be $50. She showed me the white powder that she was using that had some glitter in it I said yes, that was fine under the impression she was going to put more glitter into it. I’m extremely disappointed my nails look nothing like the picture I showed her. when I questioned her about it she said oh it’s gonna be more if you want to add more glitter to it. when they asked how everything was. I told them I was not happy and that she did not do what I asked their responses. Oh and they walked away. I would not recommend this place. This is the second time I’ve been here and have had nothing but problems every single time stay away they tell you one price, do your service and then demand another price when checking out.
The best full set I’ve ever received! I’m so happy I found this place. Vy did exactly what I asked and quick too! I’ll be back every two weeks for sure.
I went here today on 1/15 and the service is very nice and the inside is very nice too.They have a lot of seating and the place is very clean. 10/10 would come again.
Great nail techs, however, the receptionist need some customer service etiquette. Its happened twice were I book an appointment, i show up only to be told its at a different time. They will argue with you that they didn’t don't double book. Again, nail techs and owner are great. The receptionist need to be replaced.
This place was very clean and affordable. It gives a spa vibe and the staff is wonderful. 10/10 would recommend
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La Bella Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
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