Lee Beauty Supply of Lincoln Center

+1 248-968-3350

26118 Greenfield Rd, Oak Park, MI 48237 United States of America

Open Today: -

Quick Facts About Lee Beauty Supply of Lincoln Center

Lee Beauty Supply of Lincoln Center Place has several strengths and weaknesses, as indicated by the comments provided.

One of the strengths of Lee Beauty Supply is the exceptional customer service provided by the man who works there. He is described as being extremely attentive and helpful, offering tips and advice on styling, upkeep, and storage of wigs. This personalized and knowledgeable assistance is highly appreciated by customers. Additionally, the store does not limit customers on the number of wigs they can try on, which is a unique and customer-friendly policy. The staff even offers input and recommendations on what looks good, creating a positive and interactive shopping experience.

Another strength of the store is its wide selection of products and hair. Customers commend the store for having a good selection and a variety of products to choose from. This is particularly important for customers who are looking for specific items or have specific hair needs.

The affordability of the products is also mentioned as a strength of Lee Beauty Supply. Many customers express satisfaction with the reasonable prices of the wigs, including lace front wigs, and the additional discounts offered. This affordability makes the store an attractive option for customers looking to purchase hair products without breaking the bank.

Furthermore, the store owner or staff members are often described as friendly and pleasant, creating a welcoming and positive atmosphere for customers. Customers appreciate the kindness shown by the owner, such as offering treats to kids, which enhances their overall shopping experience.

However, there are also some weaknesses that have been pointed out in the comments. One common complaint is the increase in prices since the start of the COVID-19 pandemic. Customers mention that certain items have become more expensive, such as alcohol, astringent, and clipper guards. This price increase is viewed negatively by customers, and some accuse the store of price gouging, which can lead to a loss of trust and loyalty.

Another weakness mentioned is the issue related to the readability of receipts. It is stated that the receipts do not have the company name or product names, making it difficult for customers to distinguish what they have purchased. This lack of clarity in receipts can lead to confusion and frustration for customers.

Additionally, there are complaints about the store's operating hours. One customer expresses disappointment that the store closed earlier than the advertised closing time listed online. They also mention the unpleasant behavior of the owner or manager when they arrived shortly before closing time. This lack of consistency and professionalism can affect customer satisfaction and willingness to return to the store.

In conclusion, Lee Beauty Supply of Lincoln Center Place has strengths in terms of excellent customer service, wide product selection, reasonable prices, and friendly staff. However, there are weaknesses related to price increases, unreadable receipts, and inconsistencies in operating hours. These weaknesses can impact customer satisfaction and loyalty, and the store should address these areas for improvement.

Best TL Reviews

I was recommended by a friend. Bought my first wig out of pure laziness, didn't need it but wanted one. The wig stylist was extremely attentive and helpful. The prices of 80% of the wigs in the store, including lace front wigs, were very reasonably priced; many also had additional discounts. Was given tips and advice on styling, upkeep and storage of the wig. He, the stylist, also provided me the items needed to store and maintain my headdress.

It is a man that works there and he is one of the nicest man I've met to work in an establishment such as. One day I was in there and asked what is the longest length you have behind the counter but I didn't want to over spend. I was asking her questions she then turned to her "co-worker" and started talking in THEIR language. Now of course I was not taught that so she knew what she was doing. After their conversation they laughed. I found that to be VERY disrespectful AND unprofessional especially towards a loyal customer that buys things all the time I'm there. I guess I will have to start lowering my spending there.

One thing I did appreciate about this store was that they didn't limit the amount of wigs you could try on, as most beauty supplies do. I've been to places where they have signs limiting you to 3. I have never worn a wig before in my life and they let me try on 7 and let my Mom & sister try on a few as well! They even offered input as to what looks good, etc. They were really friendly and didn't rush you through the process. They have a really good selection of products and hair. I am getting braids soon so I will be paying them a visit. The only thing is, one of the wigs I tried on, I found online for a lot cheaper but a lot of their prices were still reasonable. I'd recommend this store.

You guys are high priced on some items since Covid-19 like your alcohol 1 gallon use to be $15 now its double at $30, Astringent 1 gallon was $15 now its $30, clipper guards was $15 for 5 guards now its $30 for 3 guards, almost every product they sell has went up in price. And their receipts are not readable and if you can see it you distinguished what product was paid for from the other. This is terrible business. I asked a employee why did you go up double on your prices she told me We had to go up we had no choice! Wow! Ok that's price Gouging

I've been going to this beauty supply since I was 11 & he was down the street in a tiny crowded store. If you don't have it, he will give it and at the cheapest price ever. I've gotten 80$ hair for 30 bucks all because he's use to seeing me and he knows sometimes money is tight. So Go see Choys big selection he literally has everything! Customer service is ok if you go to the right person, some are very new and don't know much so be patient

The guy who owns the place is awesome! There's always sales going on. I bought a wig 5years ago from him and it still looks the same. The guys at the register always give my kids treats. It is the best ever

I'm a License Barber

This place was a great place for me but now they are terrible!! They have raised their prices since Covid-19 has started. And the receipts are not readable they don't have the company name on it or the products that you purchased just a date and price and the thats very unreadable!!!

So I like the wide selection offered here. However, the STORE CLOSES AT 8:30 and even though it is listed as closing at 9 online and google the owner or manager is not pleasant when it's 8:30 and you walk in before she could lock the door. She also tried to act like she couldn't understand me and then said there are lots of Lee stores and I likely looked at the wrong one. There was a man there also who was somewhat more pleasant and told me to just go ahead. Lucky for me I knew exactly what I needed and it was right near the register. But late buyers beware THIS STORE CLOSES AT 8:30p. I'm not sure if I'll go back considering I'm big on customer service and even if she had stopped me at the door and said they were closed in a more polite manner I'd feel better about my experience and spending money here. But that's just my two cents having been excited that there was a store open till 9 since I got off work late.