LENAS NAIL SALON

+1 386-774-2303

2499 M, Enterprise Rd, Orange City, FL 32763 United States of America

Open Today: Closed

Quick Facts About LENAS NAIL SALON

Lena's Nail Salon seems to have a mix of positive and negative reviews. In order to analyze the strengths and weaknesses of the salon, let's break down the comments and evaluate each aspect.

Strengths: 1. Good work: Multiple comments mention that Lena's Nail Salon provides good quality nail services. Customers appreciate the final result of their nails, indicating that the technicians are skilled and capable of producing beautiful designs. 2. Accommodating technicians: One comment suggests that the technicians at Lena's Nail Salon are willing to accommodate specific requests, such as wild colors and difficult designs. This shows that the salon can cater to individual preferences and is willing to go the extra mile for customer satisfaction. 3. Fair prices: A customer states that Lena's Nail Salon offers fair prices for their services. Affordable pricing can be considered a strength as it attracts customers who are looking for quality services at reasonable rates. 4. Friendly staff: Several comments mention the friendly and nice nature of the staff at Lena's Nail Salon. Friendly customer service can contribute to a positive experience and encourage repeat business.

Weaknesses: 1. Rude employee: Multiple comments mention a specific male employee at Lena's Nail Salon who is consistently rude. The negative interactions with this employee can leave customers feeling uncomfortable and dissatisfied with the overall service provided. 2. Unprofessional behavior: One comment describes a situation where the rude employee questioned payment and created a scene, implying that the customer was trying to avoid paying. This behavior is unprofessional and can be damaging to the salon's reputation. 3. Short-lasting nails: A customer mentions that their nails and their friend's nails only lasted a week before fading off. This suggests that the salon may not be using high-quality products or techniques, resulting in a shorter lifespan for the manicure. 4. Inconsistency in service: The comment mentioning that the customer won't be returning to Lena's Nail Salon indicates that while some staff members are nice and friendly, not all employees provide the same level of service. Inconsistency in service can contribute to an unreliable customer experience and may deter customers from returning.

In conclusion, Lena's Nail Salon has strengths in terms of delivering good quality work, accommodating technicians, fair prices, and friendly staff. However, the presence of a consistently rude employee, unprofessional behavior, short-lasting nails, and inconsistencies in service are weaknesses that need to be addressed. By improving customer service and ensuring consistent quality, Lena's Nail Salon can work towards creating a positive and satisfying experience for all customers.

Best TL Reviews

They do really good work. But the man who sits at the first nail station is always rude. The first time I came here was back in February and he was very rude. He argued with me back and forth about the nail shape. In the end my nails were beautiful but I didn’t come back because of the service. Well today I went back to celebrate my nieces birthday. I had her nails done and I got a pedicure. Wonderful experience with the woman who did our nails. However the man I referred to earlier was the one who did my daughters nails. Again he was rude. He kept asking my daughter if she had money in which she told him that I was paying for it. She is only 14. He then took her phone because she had a reference image for her nails and went to Google and provided a 5 star review and when he realized she was not signed into a Google account to leave a review he told her she needed to sign in. At the end I walked up to the register area to pay and the man created this scene repeatedly asking if I was paying for my daughters nails. Basically implying I was trying not to pay for them when the woman was calculating the total and her nails were included. It was honestly a bit embarrassing and even the lady kept telling him yes I was paying for them. Nails are nice but I won’t return for a third time because this man is so unprofessional.

This is my go-to nail salon, they do literally everything! (And I like wild colors & difficult designs! Ask for T! He’s amazing.) I’ve never unhappy. The technicians are always super nice and more than willing to accommodate. Give Lena’s a try, you won’t be sorry!

I come here for pedicures and I haven't been disappointed. Their prices are fair and they do a good job. Henry did mine today and was great. He's very nice and does a great job.

Good service , does great nails nd very nice ????with great prices????

I’ve been coming here about 2 years now, best salon around ! T (nails) and Na (pedicure) are my favorites !

Don't know they received 4.7 reviews but my nails and my friends only lasted a week. They were slowly fading off. I've had my nails done without gel and they lasted longer then that. Sadly to say we won't be going back there. Some of the staff were nice and friendly except one person.

Great service, perfect nails i love and them. Made them look identical to what i wanted.????????????

Beautiful pineapple design with added glam!!! Love this and the people here!! Ti does amazing designs.