Levels Barbershop

+1 212-663-6144

425 W 125th St #1, New York, NY 10027 United States of America

Open Today: -

Quick Facts About Levels Barbershop

Strengths:

1. Positive Reviews: There are multiple comments praising the cuts and service at Levels Barbershop. Customers have recommended it to their friends and have been satisfied with their cuts in the past. This indicates that the barbershop has the potential to provide quality service.

2. Skilled Barbers: Some customers have mentioned that certain barbers at the shop provide good haircuts and shape-ups. This suggests that there are skilled professionals working at Levels Barbershop who are capable of delivering satisfactory results.

Weaknesses:

1. Lack of Card Payment Option: One customer complained that the barbershop does not accept card payments in 2023. This can be a significant inconvenience for customers who prefer using electronic payment methods or may not have cash on hand. It is essential for businesses to adapt to modern payment methods and provide convenience for customers.

2. Unprofessional Behavior: There have been multiple reports of disrespectful and rude behavior from certain barbers at Levels Barbershop. Customers have described instances of rough handling, impatience, loss of temper, and lack of professionalism, which can significantly impact the overall customer experience.

3. Inconsistent Haircuts: Some customers have expressed disappointment with the quality of haircuts received. Complaints include improper fading, crooked lineups, and not following instructions. Inconsistency in delivering satisfactory haircuts can lead to dissatisfaction among customers and may deter them from returning to the barbershop.

4. Poor Treatment of Children: A customer shared a negative experience involving a barber who was rude to their nervous child. This indicates a lack of patience and understanding from the barber, which can create an unpleasant environment for families with children. Providing a welcoming and accommodating atmosphere for customers of all ages is crucial for customer satisfaction.

5. Long Waiting Times: One customer complained about having to wait for an hour before getting their haircut. Additionally, another customer reported that their barber left multiple times for smoke breaks during their appointment. These instances of long waiting times and unprofessional behavior can contribute to a negative customer experience and discourage future visits.

6. Limited Payment Options: One customer shared that a specific barber only accepts Zelle as a payment method. This can be problematic if customers do not have access to Zelle or if their bank is incompatible with this payment option. Providing a variety of payment methods, including card payments, can enhance convenience for customers and improve their overall experience.

Overall, while Levels Barbershop has received positive reviews for its haircuts and service, it faces significant weaknesses such as the lack of card payment options, unprofessional behavior from certain barbers, inconsistent haircuts, poor treatment of children, long waiting times, and limited payment options. Addressing these weaknesses is crucial for the barbershop to improve customer satisfaction and retain a loyal clientele.

Best TL Reviews

Few things here: 1) It's 2023 and this place doesn't accept card payments. 2) Eddy Rodriguez is very disrespectful. The whole time he was cutting my hair, he was very rough with the way he was moving my head. When he was finished, he told me that he only accepts Zelle as a payment method.

Since Zelle is incompatible with my bank, I have no other way to pay him, then he said i wasn't going anywhere until I paid him. He even threatened to call somebody to come to the shop for me if I didn't pay.

Long story short, that will be the last time I do business with these folks.

The barber was very rude even though he gave me a good haircut. If people are going to spend their money, the barber should treat the customers with respect.

Do not get your haircut from barber Akeem. I cannot speak for the other barbers in the shop. I got my hair cut and beard trimmed twice by him. He is incredibly impatient and loses his temper easily. He simply lacks professionalism.

He also requires clear and precise instructions for every task unlike other barbers, and then proceeds to disregard those instructions. The haircut was also not up to par --he was not able to fade my hair properly.

He does not know how to cut my hair well in my view but his attitude is the dealbreaker.

Worst cut of my life took over an hour Barber was very rough, complained the whole time cutting my hair use alcohol no gel to shave. lineup is crooked, and lost months in my beard. And did whatever the hell he wanted to my beard. Hugely disappointed would recommend there other location. This spot sucked.

I send my son my 15 year old son who is also in a wheelchair to get a hair cut and he ask all 3 barbers and they told him they had one client and then they told him they were booked, my son was very sad and he though that because of his disability they did not want to take care of him . Will never ever send him there again.

Review

We have been recommending this place to our friends who come to visit us from out of town for few years, and they all liked the cuts they get here very much and the service was always friendly. Today my husband decide to take our 7 years old there since we wanted to get a specific cut with a nice fade for a party. My son is little afraid of the sound of razor next to his ear and usually with the distraction of a video on the phone, he can get a hair cut just fine. When my husband got back, my 7 years old did not get the hair cut I thought he was getting, when I asked him what happened, he burst in to tears and told me he does not want to go to this place again. Later my husband told me because the barber that cut my son’s hair seated my son in the corner and there was no space between the chair and mirror. He could not give my son his phone to distract him from the sound of the razor. My son got real nervous and could not stop moving, this irritated the barber so much that he was really rude to my son and that just made my son even more nervous and it just got really bad for both the barber and my son. I understand not everyone has patience for kids and know what to do with a nervous child, but if you decide to cut my son’s hair and seat him in your chair, the least you can do is be friendly and not have an bad attitude, because you are the adult in this situation and by scary a little child does not make you more of a man. And it’s sad to us that we lost an nice place to take our friends and family to get a nice haircut because the bad attitude of one barber.

Worst hair cut I have ever gotten in my life. I came on time but this guy called Mike made me wait for an hour. When I was on chair, he went out for smoke twice. And his tools were so bad, they hurt too much. He used broken combs and extremely sharp blades.

Omg omg he got the best shape up ever I loved it ,wait for pic you'll see