Lexi Nails

+1 704-882-2052

319 Unionville Indian Trail Rd, Indian Trail, NC 28079 United States of America

Open Today: -

Quick Facts About Lexi Nails

Strengths:

1. Excellent nail designs and colors: Customers consistently praise the nail technicians for their ability to recreate designs and colors exactly as requested. This indicates a high level of skill and attention to detail.

2. Friendly and kind staff: Multiple comments mention the friendliness of the staff at Lexi Nails. This creates a welcoming and comfortable atmosphere for customers.

3. Appointments honored and minimal wait time: Customers appreciate that appointments are honored and that there is usually little to no wait time when they arrive. This efficient and organized approach to scheduling demonstrates professionalism.

4. Good prices: Several comments mention that the prices at Lexi Nails are reasonable. This makes the salon accessible to a wider range of customers.

5. Clean salon: A customer mentions the cleanliness of the salon, indicating that Lexi Nails maintains a hygienic environment. This is an important factor for customers when choosing a nail salon.

6. Flexibility with last-minute appointments: The salon is willing to accommodate last-minute appointments whenever possible. This flexibility demonstrates a commitment to customer satisfaction.

7. Ability to fit in walk-ins: A customer who walked in without an appointment was able to be seen right away. This shows that Lexi Nails is able to handle both appointments and walk-ins efficiently.

Weaknesses:

1. Inconsistent quality: One comment mentions that the nail technician did an average job and that the nails were lumpy in places. This suggests that there may be some inconsistency in the quality of services provided.

2. Lack of familiarity with specific nail technicians: A customer mentions being worried when they didn't see their usual nail technician. This indicates that customers may prefer consistency and familiarity with specific technicians.

3. Limited feedback on non-nail services: While there are positive comments about the quality of nail services, there is no mention of the quality of other services, such as waxing or facials. This could indicate a potential weakness in the salon's offerings beyond nail care.

4. Limited information on overall atmosphere and ambience: While there are positive comments about the friendliness of the staff, there is no mention of the overall atmosphere or ambience of the salon. This could be a potential weakness as customers often value a relaxing and comfortable environment.

5. Limited information on professionalism: While there are positive comments about the skill of the nail technicians, there is no mention of other aspects of professionalism, such as punctuality or communication. This could be a potential weakness as these factors are important for a positive customer experience.

In conclusion, Lexi Nails has several strengths, including excellent nail designs and colors, friendly staff, efficient appointment scheduling, reasonable prices, and a clean salon. However, there may be some weaknesses in terms of inconsistent quality, lack of familiarity with specific technicians, limited feedback on non-nail services, limited information on overall atmosphere, and limited information on professionalism. These weaknesses provide areas for improvement and further development for Lexi Nails.

Best TL Reviews

Thanh and the guy who did my pedicure did an amazing job! I showed her a picture of the design and colors I wanted and it was identical to the picture and perfect. Everyone was so nice. I would definitely recommend coming here!

This has become the place I go to for my nails! I really love when Thanh does the SNS on my nails because I feel she always does a great job! I found that she also does some very beautiful and creative designs, though I haven’t had any done myself yet. I also get a pedicure every time I come with gel polish and they always do a thorough job. I’ve had nothing but positive experiences here so far.

First time here and the nail tech was very sweet. She did an average job. Nail shaping at the end was nice, but nails were lumpy (on top) in places that should have been buffed more.

I love this place! They always do a great job and prices are good!!

I was a little bit worried when I did not see the guy who always do my nails but the new lady is awesome, she is kind and her works looks fantastic ❤️ They are always kind, they get last minute appointments whenever is possible because they are so good that they are never slow!

Recommend 100%!

Love coming here! I always make an appointment ahead of time, and there’s never a long wait. Not only is it clean and the staff is friendly, my nails always look amazing!

SUPER pleased with our services, also had a gel pedi. Can't wait to come back!

Everyone at Lexi nails is absolutely amazing!! Tim always does a great job on my nails! I also love how they actually honor appointments and you’re not waiting when you walk in. I’d recommend this place for a relaxing pedicure or a manicure/fill, etc. Whatever you want, I’m sure they can do it. 2 thumbs up to this small, welcoming nail salon.

I had a pedicure. The service was great, lots of nail colors. I was a walk in and a technician was able to fit me in right away.